Ratings based on 277 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by JORGE Z

Recommended

Posted Jul 8, 2017 on Hotels
Great hotel. Good stay.
Comment from Hotel Management
Jul 20, 2017
Gracias por hospedarse con nosotros, nos complace que su estancia haya sido placentera y también es un placer servirle.
4 out of 5
by John

This traveler left a rating score only Posted Mar 12, 2017 on Hotels
4 out of 5
by Frank

This traveler left a rating score only Posted Dec 31, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 25, 2016 on Hotels
2 out of 5
by Sergio from Canada

Posted Apr 18, 2016 on Hotels
Poor Wi-Fi, no cold water, I do not recommend this hotel
4 out of 5
by John

This traveler left a rating score only Posted Mar 10, 2016 on Hotels
1 out of 5
by WILLIAM from Houston

No what I was expected

Posted Sep 2, 2015 on Hotels
I arrive at the hotel and after looking at the room decide to leave and book another hotel in toluca. I will not recommend this hotel to friends or family
3 out of 5
by Jose

This traveler left a rating score only Posted Aug 30, 2015 on Hotels
3 out of 5
by Ana Cristina from Houston

Good enough!

Posted Jul 6, 2015 on Hotels
The problem was that the hotel no has elevator:/
1 out of 5
by A verified traveler from ny

AWFUL

Posted Jun 21, 2015
Pros: Nothing
Cons: not improvement possible
Location: terrible location and nothing atractive in the near
I had a reservation for 6 days but after the first night...I tried to move out but hotel explained that Expedia will charge them commision for the remained days if I leave before completing full reservation days. Breakfast is just only eatable for local people.....never have the replace towels when room was done..they come always late on the day. awful location ...nothing in the surroundings and last but not least my pijama dissapeared after the first night and I never recovered. After complaining in the reception I got some chease & wine...uneatable. Expedia should not have this Hotel in their programme