Ratings based on 242 Verified Reviews

3.6 out of 5
80% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 25, 2016 on Hotels
2 out of 5
by Sergio from Canada

Posted Apr 18, 2016 on Hotels
Poor Wi-Fi, no cold water, I do not recommend this hotel
4 out of 5
by John

This traveler left a rating score only Posted Mar 10, 2016 on Hotels
1 out of 5
by WILLIAM from Houston

No what I was expected

Posted Sep 2, 2015 on Hotels
I arrive at the hotel and after looking at the room decide to leave and book another hotel in toluca. I will not recommend this hotel to friends or family
3 out of 5
by Jose

This traveler left a rating score only Posted Aug 30, 2015 on Hotels
3 out of 5
by Ana Cristina from Houston

Good enough!

Posted Jul 6, 2015 on Hotels
The problem was that the hotel no has elevator:/
1 out of 5
by A verified traveler from ny

AWFUL

Posted Jun 21, 2015
Pros: Nothing
Cons: not improvement possible
Location: terrible location and nothing atractive in the near
I had a reservation for 6 days but after the first night...I tried to move out but hotel explained that Expedia will charge them commision for the remained days if I leave before completing full reservation days. Breakfast is just only eatable for local people.....never have the replace towels when room was done..they come always late on the day. awful location ...nothing in the surroundings and last but not least my pijama dissapeared after the first night and I never recovered. After complaining in the reception I got some chease & wine...uneatable. Expedia should not have this Hotel in their programme
4 out of 5
by A verified traveler

Excelent choice for our money

Posted Apr 29, 2015 on Hotels
The hotel was the best price option that is why we chose it. It turned out to be convenient and a good deal for our money. The rate included breakfast internet access and free parking. Breakfast was a buffet but like the ones in Mexico, very complete... internet was sufficient and free parking was real. We would definitely choose this hotel again.
2 out of 5
by Ricardo from Guadalajara

Messy!

Posted Feb 13, 2015 on Hotels
Walls full of humidity, bathroom really deteriorated. Hotel staff very rude. Walls are paper thin. Beds are comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Price and Quality related is perfect

Posted Jan 25, 2015
Pros: Stuff and Breakfast
Cons: Cleaness and Instalation quite used already
Nice hotel for a cheap price. Great breakfast nice people. It is good it gets remodeld.