The property is in a beautiful natural environment. However, the chalet system organized in a hilly complex is treacherous and dangerous for anyone who is elderly and /or with mobility issues. There is poor signage for the rooms so one can get lost easily in the labyrinth of paths in the property . The first red flag was when they may us pay in full in advance- for those of you who travel a lot like we do, you will know that this is not typical hotel practice. There are no phone lines in the room and one needs to use whatsapp, but wifi is spotty and often didn't work in the rooms. We don't have a car and the property is fairly secluded from the town, so we had to rely on taxis to get out. There is a strict scheduling system of the jacuzzi, but when we booked it and arrived at the scheduled time, the tub was empty. Overall the environment is nice but the photos on the website don't accurately represent the experience. The staff was helpful and very nice in general, but they appear to be faced with at times unsurmountable logistical and communication problems.