We stayed at the Comfort Inn in Lawrence, Kansas.
Check-in: Fri Dec 1st; check-out: Sun Dec 3rd, 2023.
Rebecca and Cole at the front desk were very kind, and courteous.
The hostess in the breakfast area was attentive and efficient.
Issues:
1) The television did not play anything except MTV when we tried to watch it the evening of Dec 2. The front desk attendant Rebecca came to our room and tried to fix it; she changed batteries in the remote and tried other things, still with no success.
2) Due to the TV issue at approximately 9:00 pm the night before our checkout, the staff said we may move to a different room. NOTE: To move our belongings out of one room and into another starting around 9:00 pm would put us past the time to begin watching a movie.
3) The turntable in the microwave does not turn. As we popped popcorn in our Weight Watcher microwave popper, the popcorn burnt in one section. This also left a permanent black area in our Weight Watchers popper.
I emailed Mehul Parikh (general mgr of this property) at kucomfortinn@gmail.com (as Cole suggested) a photo of our burnt popcorn popper as well as a description of these issues. Mehul stated on Dec 3:
"I will check and see if there is any possibility to offer some disc. Will get back with you by tomorrow"
By Dec 6, I had still not heard back from Mr. Parikh; so, I sent him a reminder email that same day.
As of Dec 17, Mehul still has not emailed me back as he promised; and, he has not provided any refund.