Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from R

Not a bad stay

Posted Sep 18, 2016
The room was good. The pillows too soft. Staff seemed distracted. Coffee in lobby cold. Parking a problem. Room was very noisy. People upstairs stomping around all night.
5 out of 5
by A verified traveler from Temple, PA

Very nice hotel

Posted Sep 14, 2016
The hotel is very clean and rooms are comfortable. Pool and spa area is very nice. Staff was extremely nice and very helpful. Would definitely recommend staying here.
5 out of 5
by Cheryl

This traveler left a rating score only Posted Jun 22, 2016 on Hotels
2 out of 5
by A verified traveler

just an ok room

Posted May 18, 2016 on Hotels
it was ok. I thought they were a little over priced for the age appearanc. we are on a road trip this hotel is more than some much nicer ones.
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
4 out of 5
by Diana

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Priya Sandir MANAGER COUNTRY INN 7854789800
4 out of 5
by A verified traveler

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Priya Sandir MANAGER COUNTRY INN 7854789800
5 out of 5
by A verified traveler

Hotel great... Hotels.com not so much

Posted Apr 12, 2016 on Hotels
My stay was great and the hotel staff was very helpful. What was bad was the hotels.com website. I had requested a government rate and that had not been applied. I tried to call to update the reservation and all I got was a long series of ads and could not reach anyone to help me.
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Priya Sandir MANAGER COUNTRY INN 7854789800
4 out of 5
by A verified traveler

Posted Mar 1, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Priya Sandir MANAGER COUNTRY INN 7854789800
1 out of 5
by A verified traveler

Posted Feb 28, 2016
Since I did not check in by 6pm they gave my room away.
Comment from Hotel Management
Mar 4, 2016 by lstevens@carlsonrezidor.com, Hotel Management
We apologize that the room was not held for you.
4 out of 5
by A verified traveler

Posted Feb 24, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by priya sandir, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Priya Sandir MANAGER COUNTRY INN 7854789800