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“States here with our softball team for second year in a row and this time was by far the best experience I hand had with a hotel ”

“The swimming pool at the deep end it was rusty and it was very salty”

“The landscaping was completely overgrown with tall weeds at the entrance and on the sides of the hotel and coming out of what appears to have once been a fountain. It looked really bad and was unexpected for a Hyatt property. When I originally looked at booking this hotel it was extremely overpriced. However, I found it later for a better price and so booked. I wasn’t happy with the appearance of the overgrown weeds, etc. and would have been furious had I opted to book at the higher price……

“Check in was poor. Very busy, but rooms weren't "inspected" & available till 2 hrs after check in time”

“No one should ever stay here . Ever. I have spent the last 42 years in the travel industry, traveling over 4 million miles and staying in hotels in 40+ countries and can honestly say this was the worst hotel experience of my life. To start.... I asked for a quiet room away from the elevator and the desk agent told me "all of our rooms are far from the elevator" ---- huh? So what is between the elevators and the rooms, the wheat fields of Kansas? I was given a room right next to the……

“They dont close windows so there are bugs in ur room”

“Honestly best 3 days of my life once you go inside it smells amazing and the room was really cleaned, the blinds really darken the room I overslept and thought it was still night and nope it was already 11am, the staff was amazing too very accommodating and I will definitely come back.”