Daily full breakfast for a fee

Reviews of Alt Hotel Toronto Airport

3 out of 5
Alt Hotel Toronto Airport
6080 Viscount Rd, Mississauga, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 981 out of 1533 reviews" "
Rating 8 - Good. 394 out of 1533 reviews" "
Rating 6 - Okay. 90 out of 1533 reviews" "
Rating 4 - Poor. 37 out of 1533 reviews" "
Rating 2 - Terrible. 31 out of 1533 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being so close to the airport for a quick stopover stay was second to none. The staff were lovely as well.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 17, 2024
Hello Candice,I'm glad you enjoyed your stay with us and the service of our staff overall! We appreciate your positive feedback, and we hope to welcome you again in the future for an even better experience.

10/10 Excellent

Pierre, Timmins

Perfect spot when travelling
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 17, 2024
Hello Pierre,Thank you for your positive feedback, we appreciate it! I'm glad you enjoyed your stay with us!

2/10 Terrible

Paul JA

Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 17, 2024
Hello Paul,Thank you for taking the time to provide your feedback with us. We would love to hear more about your experience with us so that we can utilize your feedback on improving our products and services.

10/10 Excellent

MARC, NEW LISKEARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my number one Hotel stay when I travel out of Pearson International Airport
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 17, 2024
Hello Marc,I'm glad you enjoy staying with us! We appreciate your feedback, and we're looking forward to welcoming you back in the future!

10/10 Excellent

pierrette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the proximity and easy access to the airport and the dining option available which is very convenient when arriving later in the evening.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 13, 2024
Hello Pierrette,We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, decent food, good atmosphere. Not exactly on the link as you have to exit the terminal link station to go to the hotel. Then rooms are tiny but darker with room darkening curtains which is great for those needing to sleep due to differing flight times. Overall good stay, was what we needed.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 13, 2024
Hello Olivia,I'm glad you enjoyed your stay with us overall! We appreciate your detailed review about our hotel. We hope to welcome you again in the future for an even better experience.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 10, 2024
Hello Aaron,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Pizza was excellent. Location a plus.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 13, 2024
Hello Michael, We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent place to stay if you have a long layover.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 6, 2024
Hello Daniel,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!

8/10 Good

Michael, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Great restaurant on premises.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 5, 2024
Hello Michael,I'm glad you enjoyed your stay with us overall! We appreciate your positive feedback, and we hope to welcome you again in the future.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is extremely good.
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 5, 2024
Hello Andrew, I'm glad you enjoyed the food in our restaurant, we appreciate your positive feedback!

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay whenever we travel through Toronto. Service is friendly and helpful. Pizza restaurant, our favourite!
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 5, 2024
Hello Connie,We appreciate your positive feedback! I'm glad you enjoyed our service and the pizza!

4/10 Poor

Steve

Amateurish design. Uncomfortable room
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on Apr 6, 2024
Hello Steve! Thank you for taking the time to provide us your feedback. We understand how important it is for our guests to feel comfortable and satisfied during their stay. I am sorry you did not feel comfortable in the room, if you could elaborate on what was uncomfortable so that we can appropriately address this issue, we would appreciate it. We hope to welcome you back in the future for a much better experience.

10/10 Excellent

Margaret, Brockville

Liked: Property conditions & facilities
Last year I complained about a few things which have all been corrected to high standard! We love this hotel and won’t hesitate to book it again!!
Stayed 1 night in Apr 2024
Response from Erkin, Front Desk Supervisor on Apr 8, 2024
Hello Margaret,I'm glad to know we were able to turn things around from your last stay! This is why your feedback is important for us!We are looking forward to welcome you again in the future!

10/10 Excellent

MARC, NEW LISKEARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this location , very welcoming and amazing restaurant with delicious food options
Stayed 1 night in Apr 2024
Response from Julia, Front Desk Supervisor on Apr 3, 2024
Hello Marc! We hope you feel at home when staying with us. Our menu is always getting an upgrade to make every meal delicious! Look forward to welcoming you back in the future for an even more enjoyable stay.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good options for food when coming in on a late flight
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Apr 3, 2024
Hello Caroline! Our restaurant stays open until late for those coming in the late evening. We look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Tanya

Love the flexibility of check in and check out times. Very clean. Great comfortable stay- just what I needed when travelling!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 30, 2024
Hello Tanya,I'm glad you enjoyed your stay with us! We are more flexible when it comes to check-out times compared to other hotels indeed! We appreciate your positive feedback!

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 30, 2024
Hello Mariangela,We appreciate your feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Andree

We love this place and the pizza is really good
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 30, 2024
Hello Andree,I'm glad you enjoyed your stay with us, the pizza is really good indeed! We appreciate your feedback!

10/10 Excellent

Julianne, Mechanicsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, which I appreciate. Room service would have been nice instead of pick-up when you're really exhausted, but the location is perfect for airport travel. No waiting on a shuttle service, just hop the monorail tram
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 28, 2024
Hello Julianne! I'm delighted you had a good experience with us. Our location and the link train working 24/7 is very convenient. We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport, easily reached with the Intra-Terminal link train - perfectly seamless stop over for our family!
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 28, 2024
Hello Jeff! I'm delighted you had a good experience with us. We are near to the airport, which is really convenient for early morning flights! We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how it is built from containers. Very cozy. Handy at end of airport train and u can use airport baggage cart the whole way.
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 28, 2024
Hello Angela! Yes, our hotel concrete blocks were built in Switzerland and brought here to be assembled like a lego house. I'm delighted you had a good experience with us. We are near to the airport, which is really convenient for early morning flights! We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay.

10/10 Excellent

Kendra, Kapuskasing

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is small but great food - Awesome pizza!!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 27, 2024
Hello Kendra,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!Our pizza is awesome indeed in the restaurant!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 27, 2024
Hello Daniel,We appreciate your feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Lisa

Traveled with partner
Liked: Amenities
Very easy access to and from the airport … very clean rooms and friendly staff
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 27, 2024
Hello Lisa,I'm glad you enjoyed your stay with us, we appreciate your positive feedback!

8/10 Good

Betty

Liked: Amenities
It’s close to the Airport, room was clean but don’t expect fancy. Bed sheets and duvet are crisp and white. It’s very quiet! Wine is pricey!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 27, 2024
Hello Betty,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you again in the future for an even better experience.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 23, 2024
Hello Susan! I'm delighted you had a good experience with us. We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!

10/10 Excellent

Yahya

Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Apr 10, 2024
Hello Yahya,We appreciate your feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Hendrik, Saint Johns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable accommodation very close to terminals
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 23, 2024
Hello Hendrik! I'm delighted you had a good experience with us! We appreciate your feedback and look forward to welcoming you back in the future for a more enjoyable stay.

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Pearson airport. Great pizza!
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 20, 2024
Hello Jeffrey,Thank you for your positive feedback! The pizzas are great indeed, and the easy access to the airport makes transportation to and from the airport seamless!

10/10 Excellent

Heather

Quick seamless acres to airport. Comfortable beds.
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 19, 2024
Hello Heather! I'm glad you enjoyed your stay with us! We are close to the airport connected by the link train! I am pleased to hear that you enjoyed and slept comfortably in our new mattresses. We appreciate your feedback, and we hope to welcome you in the future for an even better stay.

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an enclosure or tunnel from Viscount to hotel.
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 20, 2024
Hello Larry,Thank you for taking the time to provide your feedback with us. Just to let you know, Viscount station is owned and operated by GTAA (Greater Toronto Airport Authority) and we have contacted them regarding this before. It is their decision to make in the end as they own the land themselves.Having said that, I'm glad you enjoyed your stay with us overall! Once again, we appreciate your feedback, and we hope to welcome you back again in the future for an even better experience.

10/10 Excellent

Angela, Edmonton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 19, 2024
Hello Angela! I'm delighted you had a good overall experience with us! We value your feedback and look forward to welcoming you back in the future for a more enjoyable stay.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Convenient location. Clean and nicely designed.
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 19, 2024
Hello Tanya! I'm glad you enjoyed your stay with us overall! We are indeed close to the airport connected by the link train, which makes our location very convenient. We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in and late checkout all without a hitch
Stayed 1 night in Mar 2024
Response from Julia, Front Desk Supervisor on Mar 19, 2024
Hello Todd! We are happy to make accommodations to give you a great experience with us. We value your feedback and look forward to welcoming you back in the future for a more enjoyable stay.

4/10 Poor

Edward

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Have been a great fan and stayed regularly. Food, service, and comfort generally top notch. However on last stay noticed a pungent odour on two of the three pillows. I fear they weren't cleaned..
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 16, 2024
Hello Edward,Thank you for taking the time to provide your feedback with us. It helps us better improve our products and services.I sincerely apologize for the odour on the pillows from your last stay. A pungent odour is definitely a detractor when it comes to staying at a hotel and it is something that should be addressed promptly. We will pass this on to our housekeeping department so that this can be avoided in the future.We appreciate your feedback, and happy to hear that you have enjoyed our services on a regular basis so far! We hope to welcome you back again in the future for a much better experience.

8/10 Good

Serge, Timmins

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 16, 2024
Hello Serge,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 16, 2024
Hello Joanne,I'm glad you enjoyed your stay with us overall! We are indeed close to the airport with the terminal link train! We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

8/10 Good

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 16, 2024
Hello Mandeep,I'm glad you enjoyed your stay with us overall! We appreciate your feedback, and we hope to welcome you in the future for an even better experience.

10/10 Excellent

Heather

Liked: Property conditions & facilities
Warm friendly checkin. Clean room and great location
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 14, 2024
Hello Heather,We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks was a very convenient and good stay
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 16, 2024
Hello Andrew,I'm glad you enjoyed your stay with us! We appreciate your positive feedback!

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 14, 2024
Hello Jenna,I'm glad you enjoyed your stay with us, we appreciate your feedback!

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 14, 2024
Hello Pamela,Thank you for taking the time to provide your feedback with us. We would love to know more details about your stay to see what we need to improve. We hope to welcome you back in the future for a much better experience.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 14, 2024
Hello Richard,I'm glad you enjoyed your stay with us, we appreciate your feedback!

10/10 Excellent

Natasha

Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 30, 2024
Hello Natasha,We appreciate your feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport.
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 7, 2024
Hello William,Thank you for your positive feedback! We are indeed very close to the airport.I'm glad you enjoyed your stay with us!

10/10 Excellent

Robert, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Pearson airport
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 7, 2024
Hello Robert,We appreciate your feedback, I'm glad you enjoyed your stay with us!We are indeed very close to the airport and it is convenient with the Terminal LINK Train!

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were like coming home
Stayed 1 night in Mar 2024
Response from Erkin, Front Desk Supervisor on Mar 2, 2024
Hello Teresa,We appreciate your positive feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024
Response from Julia, Front Desk Supervisor on Mar 23, 2024
Hello Robert! I'm delighted you had a good experience with us. We appreciate your feedback and look forward to welcoming you back in the future for an even more enjoyable stay!