Ratings based on 97 Verified Reviews

4.0 out of 5
76% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Pleasantly surprised

Posted Apr 24, 2017
Pros: Clean and comfortable
Location: Close to the Toronto General Hospital, university and mall
Needed a place to stay close to the Toronto General Hospital and this was the cheapest and closest so I took it. I was pleasantly surprised to find a beautiful room stocked with everything we needed. The bed was comfortable and everything was clean.
Comment from Hotel Management
May 1, 2017 by Canada Suites Hospitality Team, Hotel Management
Dear Telena, We are thrilled to hear that you felt that our furnished apartment was clean and comfortable and that you found our location close to Toronto General hospital, U of T, and College Park mall. Warmly, Canada Suites Hospitality Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Super comfortable, amazing location for hospital visit.
Comment from Hotel Management
May 1, 2017 by Canada Suites Hospitality Team, Hotel Management
Dear Guest, We are very pleased to hear that you felt that our apartment was comfortable and that you felt that our location was amazing for the hospital visit. Sincerely, Canada Suites Hospitality Team
5 out of 5
by Rob

Nice place!

Posted Feb 17, 2017 on Hotels
All I needed for a week long stay. Room to work AND relax. My third stay & I've decided I PREFER not having daily housekeeping. Great location.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Rob, Thank you for taking your time to write this review. We are excited to hear that we keep consistently providing you with an excellent apartment and great service and that you are enjoying your stay with us for the third time. It was our pleasure accommodating you again and we will be delighted to see you again soon! Warmly, Canada Suites Hospitality Team
5 out of 5
by Carrie

Posted Feb 10, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Carrie, We are delighted to hear that you enjoyed your stay and gave us a 5 star rating. We will pass on your compliments to all of the members of our team. Sincerely, Canada Suites Hospitality Team
4 out of 5
by Donna

Happy with our stay

Posted Feb 6, 2017 on Hotels
We enjoyed the room we had, it was clean and comfortable. The only thing I would ask for the next time is a few extra towels for swimming and the pull out bed mattress be replaced with a thicker one.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Donna, We are thrilled to hear that you felt that our furnished apartment was clean and comfortable. Kindly note that we have an associate on duty every day from 3 p.m. onwards. Guests can reach our associate by phone, by email or through Expedia. Our associate would have been pleased to exchange the sofa bed mattress and provide extra towels for you, of course at no charge. Warmly, Canada Suites Hospitality Team
4 out of 5
Recommended
for Everyone
by A verified traveler

close to work

Posted Feb 4, 2017
Pros: the location
Cons: larger frying pan
Location: already noted above
convenient place for a longer stay very close to many Toronto attractions Friendly security staff Good place for people requiring addommodations close to Sick Kids, Toronto General, Princess Margarets and Mount Sinai hospitals.
Comment from Hotel Management
Feb 7, 2017 by Canada Suites Hospitality Team, Hotel Management
Dear Guest, We are thrilled to hear that you felt that our furnished apartment was a convenient place to stay for a longer term stay and that our location was close to downtown Toronto hospitals. Kindly note that we have a team member on duty every day at the building from 3 p.m. onward and our associate would have brought a large frying pan to your suite if requested (of course free of charge). Warmly, Canada Suites Hospitality Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed with my Mom to be near Toronto rehab.

Posted Jan 14, 2017
Great apartment !! Two beautiful bedrooms, washer dryer coffee maker stove fridge micro etc. Everything was in perfect working order .There were duvets on the bed abd the place was tastefully decorated .There are multiple units in this large apartment complex and this management company has some of them. Gym has two good treadmills and a couple of bikes and an elliptical. The entrance to the building is a little hard to see from the street . The lobby is not overly inviting( but it doesn't matter) but there is a doorman . We had no can opener but they sent one up as soon as I contacted them. It's an easy walk to university ave. shopping, coffee and restaurants are all close by. We wanted to extend our stay but it was booked . Highly recommend !!
Comment from Hotel Management
Jan 21, 2017 by Canada Suites Hospitality Team, Hotel Management
Dear Guest, We are delighted to hear that you had a wonderful stay and found our furnished apartment well equipped, comfortable, and tastefully decorated and that our team members were helpful in delivering you a can opener as soon as you requested one. It will be our pleasure to accommodate you again soon. Warmly, Canada Suites Hospitality Team
4 out of 5
by A verified traveler

Nice facility for a family group meet up.

Posted Nov 28, 2016 on Hotels
Everything was great except the kitchen. 3 of the 4 stove burners did not work and we were attempting to provide a Thanksgiving dinner for our group. Thank goodness the microwave and oven did. Two tv remotes did not work, I think they needed batteries. The hot tub was out of order, unusable. The facilities were clean and very nice for our family of 5, including a visit from the nearby college student family member.
Comment from Hotel Management
Jan 21, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking your time to write this review. We are thrilled to hear that everything was to your liking in our furnished apartment. Thank you for pointing out that you had an issue wit h the stove top burners and that remote batteries were not working. Perhaps you could kindly called us, emailed us, or messaged us through Hotels.com and we would have sent a team member to your apartment right away (we have a team member on duty at the building every day from 3 pm onwards) and our team member would have immediately rectified the unplugged burners and change the batteries. Sincerely, Canada Suites Hospitality Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great room but beds hard and uncomfortable.

Posted Oct 30, 2016
Location: Great location, walking distance to downtown.
Spacious room, fully equipped kitchen and great location.
Comment from Hotel Management
Oct 31, 2016 by Canada Suites Hospitality Team, Hotel Management
Dear JD, We are thrilled to hear that you found our furnished apartment great. We apologize that you felt that our beds were hard. Perhaps if you could kindly ask our team member (who is on duty at the building from 3 p.m. onward every day), our associate would have provided a memory foam mattress topper for you right a way (of course FREE of charge). Sincerely, Canada Suites Hospitality Team
5 out of 5
by A verified traveler from Montreal

Great location, great value.

Posted Oct 25, 2016 on Hotels
Quite pleased with the stay, suite was a good size with all the comforts of home.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Guest, We are delighted that you have enjoyed our furnished apartment and found it spacious and comfortable. It will be our pleasure to accommodate you again soon. Warmly, Canada Suites Hospitality Team