Nice comfortable room, shame about the staff
Posted Feb 26, 2017
We stayed for one night in this hotel. The check in process was an absolute nightmare, Simon was completely useless in dealing with an issue we had. He really, really needs further customer service training, he's letting the hotel down massively.
Our room, however, was great. It was clean, bright, cheerful and comfortable. We couldn't have asked for better for the price we paid. The bed was very comfortable, and the room was decorated well and efficiently. The bathroom was spotless, and the TV, microwave, and fried were a nice touch.
Breakfast was good, there was a good continental variety, and a waffle option. The seating was minimal though, it would have been nice to have somewhere proper to sit and enjoy, it had a hostel feel. For a free breakfast though, it was brilliant and set us up nicely for the day.