Lounge

Reviews of Four Points by Sheraton Toronto Airport

3.5 out of 5
Four Points by Sheraton Toronto Airport
6257 Airport Rd, Mississauga, ON

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1012 reviews" "
Rating 8 - Good. 259 out of 1012 reviews" "
Rating 6 - Okay. 133 out of 1012 reviews" "
Rating 4 - Poor. 69 out of 1012 reviews" "
Rating 2 - Terrible. 46 out of 1012 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there from 11:00pm to 06:00am, so no time to enjoy any amenities, but had a good (short, quiet sleep
Stayed 1 night in Mar 2024
Response from management on Mar 25, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 Excellent

Maryna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice and comfortable!
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management on Mar 19, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 Excellent

Gina

Liked: Property conditions & facilities
Convenient to the airport
Stayed 1 night in Mar 2024
Response from Management on Mar 13, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

6/10 Okay

Mark

Traveled with family
Room heating and cooling nit working
Stayed 2 nights in Mar 2024
Response from The Management on Mar 10, 2024
Dear Guest,We are deeply sorry to hear of your disappointing experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the maintenance department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.The Management

8/10 Good

Robert

Liked: Cleanliness
Was great
Stayed 3 nights in Mar 2024
Response from management on Mar 15, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 Excellent

Angelina

Business traveler
Liked: Amenities, property conditions & facilities
Excellent service and cleanliness
Stayed 1 night in Mar 2024
Response from The Management on Mar 10, 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

10/10 Excellent

Chris Katsoulas &

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property had everything I needed. Staff were very friendly.
Stayed 3 nights in Mar 2024
Response from The Management on Mar 6, 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

8/10 Good

Jocelyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a couple of tries before the computers accepted my booking
Stayed 2 nights in Feb 2024
Response from The Management on Mar 6, 2024
Dear Guest,We are deeply sorry to hear of your disappointing booking experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the reservations department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.The Management

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I was given a room by the elevator and had to listen to it all night
Stayed 1 night in Mar 2024
Response from The Management on Mar 6, 2024
Dear Guest,I apologize for any inconvenience you experienced. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.-The Management

8/10 Good

Mellisa

Liked: Cleanliness, amenities, property conditions & facilities
Check-in attendant/Manager catered to one person and did not initially support another with similar payment cards at check in. Once it was highlighted that the two were actually traveling together, the second person was allowed to check in without additional difficulty.
Stayed 1 night in Dec 2023
Response from Management on Mar 3, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 Excellent

Tanya

Stayed 1 night in Feb 2024
Response from Management on Mar 23, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores!

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good but need antislip mat in bathtub/shower as dangerously slippery
Stayed 1 night in Feb 2024
Response from Management on Mar 3, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

6/10 Okay

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small.
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

4/10 Poor

Larry

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
HVAC very noisy all night long
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

8/10 Good

Kristin Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a quick place to sleep on an 8 hour layover. Shuttle was conveniently waiting right outside airport upon landing! Check in seamless and easy. Rooms basic - my sheets had old stains on them. Would recommend increasing frequency of shuttle service to airport between busy hours of 0400-0700h as the limited seats forced us to wait outside in freezing temps vying for a seat. Many had to walk or take Uber which is not ideal.
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant at hotel was great.
Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

2/10 Terrible

Lois

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. We were told there was parking on the app only to be told there were no places available so we were on our own to find somewhere to park. Stuff we’re not helpful. They knew by our address we were driving here…. We could have easily been informed! Never again!
Stayed 1 night in Feb 2024
Response from management on Feb 24, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards, Management

6/10 Okay

Travis

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Limited parking. Noisey and run down rooms.
Stayed 1 night in Feb 2024
Response from Management on Feb 20, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Management on Feb 18, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

4/10 Poor

ANGELA

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The walls are so thin I could hear the people brushing their teeth next door. 2am the person on other side of me was on the phone and I could hear it all clearly.
Stayed 2 nights in Feb 2024
Response from Management on Feb 16, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards, Management

10/10 Excellent

Doug

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores!

6/10 Okay

Salimabegum

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Management on Mar 13, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities
It was very neat and tidy and the staff was very friendly!
Stayed 1 night in Feb 2024
Response from Management on Feb 14, 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

10/10 Excellent

Paula

Check in was quick and easy and the customer service person provided all the info I needed.
Stayed 1 night in Feb 2024
Response from Management on Feb 14, 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 14, 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

10/10 Excellent

Harry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean close to Airport and helpful staff
Stayed 2 nights in Feb 2024
Response from Management on Feb 13, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

6/10 Okay

Jesse

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

8/10 Good

David

Liked: Staff & service
Ok for a one night stay. Rooms need upgrades. A little tired. Great location . Some really good craft beers on tap - nice touch !
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

8/10 Good

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, the staff were great. Our only area of concern was the noise in the hall during the night. I assume there was a team staying in the hotel and the parents used the hall as a meeting place.
Stayed 1 night in Feb 2024
Response from Management on Feb 13, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Management on Feb 9, 2024
Dear Guest,We sincerely appreciate the time you took to evaluate your recent stay with us. Your feedback is highly valued, and we would be grateful if you could provide additional insights into your experience at your convenience. Please feel free to share any details about your stay that you believe would contribute to enhancing our services.Thank you for your cooperation.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from The Management on Feb 9, 2024
Dear Guest,We sincerely appreciate the time you took to evaluate your recent stay with us. Your feedback is highly valued, and we would be grateful if you could provide additional insights into your experience at your convenience. Please feel free to share any details about your stay that you believe would contribute to enhancing our services.Thank you for your cooperation.

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from The Management on Feb 9, 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need to be updated.
Stayed 1 night in Feb 2024
Response from The Management on Feb 9, 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

10/10 Excellent

Sherri, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Management on Feb 9, 2024
Dear Guest,We sincerely appreciate the time you took to evaluate your recent stay with us. Your feedback is highly valued, and we would be grateful if you could provide additional insights into your experience at your convenience. Please feel free to share any details about your stay that you believe would contribute to enhancing our services.Thank you for your cooperation.

10/10 Excellent

Suzanne K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from -The Management on Feb 9, 2024
Dear Guest,We sincerely appreciate the time you took to evaluate your recent stay with us. Your feedback is highly valued, and we would be grateful if you could provide additional insights into your experience at your convenience. Please feel free to share any details about your stay that you believe would contribute to enhancing our services.Thank you for your cooperation.

4/10 Poor

Michelle

Liked: Staff & service, property conditions & facilities
Just not making sure as it can be confusing that both the Sheraton shuttle and the Four Points by Sheraton stop at the same post at airport. Im sure we arent the only people that got on the wrong one and even when i showed the shuttle driver my receipt before getting on, he didnt recognize it was wrong either. We ended up having to get an Uber back to the right hotwl and it was late at night qith an exhaustwd child. So please be more careful with shuttle service and actually looking
Stayed 1 night in Feb 2024
Response from The Management on Feb 6, 2024
Dear Guest,We are deeply sorry to hear of your disappointing shuttle experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the respective department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.The Management

8/10 Good

Pam, Sault ste marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was close to the airport. The 24 hour check in was convenient. We used the shuttle to and from hotel to airport. Parking our vehicle for the week was easy and stress free.
Stayed 1 night in Jan 2024
Response from The Management on Feb 9, 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

8/10 Good

Richard

Stayed 1 night in Feb 2024
Response from -The Management on Feb 9, 2024
Dear Guest,We sincerely appreciate the time you took to evaluate your recent stay with us. Your feedback is highly valued, and we would be grateful if you could provide additional insights into your experience at your convenience. Please feel free to share any details about your stay that you believe would contribute to enhancing our services.Thank you for your cooperation.

8/10 Good

john g, listowel

Stayed 1 night in Jan 2024
Response from Management on Mar 21, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service
it was difficult to find parking, there was not many places to eat a good dinner in the area. Room was decent enough.
Stayed 2 nights in Jan 2024
Response from Management on Jan 31, 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards, Management

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service
Room was small and tired looking for the price.
Stayed 1 night in Jan 2024
Response from Management on Jan 28, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

6/10 Okay

Alison

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Management on Jan 28, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

10/10 Excellent

Chanel

Stayed 1 night in Jan 2024
Response from Management on Jan 28, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores.

8/10 Good

YUNKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 28, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

8/10 Good

Troy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 28, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport.

10/10 Excellent

Judith

Stayed 1 night in Jan 2024
Response from Management on Feb 13, 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that help in every way possible. Comfortable beds, good food.
Stayed 2 nights in Jan 2024
Response from Management on Jan 19, 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management