Ratings based on 620 Verified Reviews

3.8 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London, On

Wish they would have told us the pool was closed.

Posted Jan 29, 2017
This hotel is in need of a renovation. Perhaps the first thing to be overhauled was the pool, but it would have been nice to know this before we booked, Expedia! We had a studio suite, supposedly with a double sofa bed. The sofa bed was not a sofa bed at all. It wasn't even a bed. However the lovely staff brought us a cot and extra sheets, blankets and pillows to accommodate us. we weren't relying on using the kitchenette, but it didn't even have a full set of glasses or cutlery. The cabinets were very worn out. At least it was clean and the bed was comfy, but this property is in need of a big Reno.
1 out of 5
by A verified traveler

Terrible!

Posted Jan 29, 2017
Pool closed no notification, old mouldy chips in corners on floor, ceiling paint flak8ng off, white stains on couch, rude staff who could care less about a complaint.
2 out of 5
by A verified traveler

Close to the airport

Posted Jan 20, 2017
I didn't have good experience with the hotel staff. I did not get idea of what the hotel has
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 10, 2017
Great stay, east access, pricy food but good, clean,
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Dec 23, 2016
Room was clean and comfortable and staff very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, well appointed.

Posted Dec 19, 2016
Good hotel stay. The room was very tidy, and the bed was very comfortable. A good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fresh

Posted Dec 19, 2016
It was pleasant and wouldn't hesitate to return for another stay. :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Pros: Long term parking option and airport shuttle.
Late arrival and check out was extended until we had to leave for the airport.
3 out of 5
by A verified traveler from ontario

Mixed review

Posted Dec 9, 2016
Rooms and main hallways smelt very heavy of cleaners. However our room was right next to the stairwell. And that smelt badly of pee. Rooms were comfortable. We were there for a Xmas party. One of the servers was yelling at another infront of everyone very unprofessional. However rest of staff we came across very pleasant
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Dec 7, 2016
No complaints other than the fact that room service closes at 10. For a hotel near the airport, I expected better hours.