Two women traveling together should never have to open their own doors at this hotel. Or carry their own bags. The facilities were nice. The service manager was kind enough to offer us a small tin of chocolate brittle upon check out for our inconvenience. The valet company is hired by the hotel to perform a service. The young man parking our car was interested in continually servicing his "fly looks," adjusting his fedora every two minutes. Not a great stay. We stayed at the Trump International the night before and we were not even allowed to carry out bottles of water before the staff was asking if we required assistance. They have one-upped Four Seasons if you ask me. Save yourself the trouble and stay at Trump or The Ritz.
Comment from Hotel Management
Aug 22, 2016 by DZ, Hotel Management
Thank you for taking the time to leave a detailed review. Please allow me to apologise on behalf of my team. I have communicated all your comments to the relevant departments and I hope to welcome you back soon again to offer a more pleasant, positive stay.
Regional Vice President and General Manager
Four Seasons Hotel Toronto