Was booked into another person's room at the time of check in and had to work through this over an extended period of time with the front desk. Then was overcharged on my card as a result. Food was good. Facilities for music festival were good. Pool area was okay although lots of water flooding on the deck for parents to trudge through to watch their kids which could have also posed a safety hazard. Overall good experience.
Comment from Hotel Management
Sep 5, 2016 by Yann Vanzo Front Office Manager, Hotel Management
Thank you for rating our hotel. I'm glad to see you enjoyed your overall experience.
for security reasons, we need to identity of our guests needs to be confirmed upon check in.
Thank you for your feedback regarding the pool.
We hope to see you again soon!
Front Office Manager