Indoor pool

Reviews of Hilton Toronto Airport Hotel & Suites

4 out of 5
Hilton Toronto Airport Hotel & Suites
5875 Airport Road, Mississauga, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 788 out of 1647 reviews" "
Rating 8 - Good. 432 out of 1647 reviews" "
Rating 6 - Okay. 185 out of 1647 reviews" "
Rating 4 - Poor. 113 out of 1647 reviews" "
Rating 2 - Terrible. 129 out of 1647 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It is clean but not updated at all. The bathroom/tub is old and did not look great. Most of the staff was kind except for one staff member.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around, close to airport, friendly, great food.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 28, 2024
Douglas,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

2/10 Terrible

Ebipams

My room 218 had a terrible flush system. I had to stay pressed till I got back to the airport. No one told me I couldn’t pay with cash as I had issues with my credit card. Took back and front conversations for my wife to use her credit card after a long wait and not too friendly responses form the front desk like I am suspicion fraudster since I am black skinned it something
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 28, 2024
Dear Ebipams.Thank you for bringing your concerns to our attention. We want to assure you that our hotel's policies and procedures are in no way related to race, skin color, or gender. We strive to treat all our guests with equal respect and provide a welcoming environment for everyone.Regarding the issues you experienced with your room's flush system and payment method, we apologize for any inconvenience caused. Our procedures are in place to ensure compliance with Ontario province regulations and Hilton Brand standards. We understand your frustration and appreciate your understanding and cooperation in this matter.We will address the maintenance issue with room 218 to ensure it is resolved promptly. We value your feedback and apologize for any misunderstandings or inconveniences you encountered. Please rest assured that we are committed to providing a positive experience for all our guests, regardless of background or circumstance.Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.Sincerely,Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff and comfy room
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 27, 2024
Dear Joanne,We appreciate your comments regarding your stay at the Hilton Toronto Airport Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Louella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to parking, checking in and out was simple and quick
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 26, 2024
Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 2 nights in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 26, 2024
Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

6/10 Okay

gregory

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Room Faucet shower needs replacing Shower drain and sink drain clogged Mirror light didn't work
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 26, 2024
Dear Gregory,Thank you for telling us about your stay at the Hilton Toronto Airport Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 26, 2024
Dear Kevin,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is superb!
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 23, 2024
Dear Aurora,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect overnight option for airport
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 23, 2024
Dear James,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Angeles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying near airport, and free shuttle service which was convenient. Restaurant had good food and drinks) but definitely pricey. Convenient for our needs as we were there for a funeral.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 23, 2024
Dear Angeles,We appreciate your comments regarding your stay at the Hilton Toronto Airport Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the convenience
Stayed 1 night in Jan 2024
Response from Mikhail Korolko Front Office Manager on Mar 22, 2024
Dear Jerry,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 21, 2024
Dear Mike,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Tricia, Maskwacis

Traveled with group
Liked: Amenities
Friendly and professional staff.
Stayed 3 nights in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Dear Tricia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

thomas

Business traveler, Traveled with partner
Liked: Amenities
It looked like a huge car parking lot.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Dear Thomas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

6/10 Okay

Adam

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Dear Adam,Thank you for sharing your comments concerning your stay at the Hilton Toronto Airport Hotel & Suites. Excellent service is what we strive to be known for; therefore, your feedback is essential as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that you rated our “service” experience low. Please be informed that as per Hilton Brand, anything below nine counts as an unsatisfactory stay. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, as this will help me better understand what happened to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope you will allow us to serve you better soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Dear Linda,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Andrew

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Andrew,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Shane

Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 19, 2024
Dear Shane,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean and quiet and many things to do on site.
Stayed 1 night in Mar 2024
Response from Mikhail on Mar 17, 2024
Good afternoon, Alex and thank you so much for your kind review! We at the Hilton Toronto Airport Hotel and Suites are glad to hear that you enjoyed your stay with us. We are constantly striving to make each guest experience a memorable one, and to hear that we managed to meet your expectations is beyond wonderful to hear! We hope you have a wonderful rest of your day and hope to see you again soon!

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Bar service was great. The food at the restaurant was a disappointment.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 16, 2024
Dear Valerie,Thank you for sharing your feedback with us regarding your recent stay. We are pleased to hear that your check-in experience was smooth and that you enjoyed the great service at our bar.However, we regret to learn that the food at our restaurant did not meet your expectations. We apologize for any disappointment this may have caused during your visit. Your feedback is valuable to us, and we will review it with our culinary team to identify areas for improvement and ensure that we deliver a more satisfying dining experience to our guests.We appreciate your honesty and hope that despite this issue, you had an overall pleasant stay with us. Your satisfaction is important to us, and we welcome any additional feedback or suggestions you may have to help us enhance our services further.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Warm regards,Mikhail Korolko Front Office Manager

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent knowledge staff. Helped with directions to different places around the city.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 16, 2024
Dear Kayla,We appreciate your comments regarding your stay at the Hilton Toronto Airport Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was advised that because we booked thru Expedia that we would have to pay for the internet which was extremely aggravating. The gentleman on the desk was not very friendly once he found out that we did not book direct.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 16, 2024
Dear Coleen,Thank you for telling us about your recent stay at the Hilton Toronto Airport Hotel & Suites. I am sorry that your check-in experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the issue with our team and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MEET OUR NEEDS
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 14, 2024
Dear Konstantin,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect solution for a short stay at a reasonable price.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 14, 2024
Dear Marc,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Peter

Liked: Amenities
Courteous reception. Clean facilities.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 13, 2024
Dear Peter,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

4/10 Poor

Nicole

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Shuttle never showed up late at night for pickup ended up using Uber. Shower/tub never drained. At all….
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 13, 2024
Dear Nicole,Thank you for telling us about your recent stay at the Hilton Toronto Airport Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the issues you mentioned and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
We didn’t stay long enough to see the property or the surrounding neighborhood but the room was comfortable and clean.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 12, 2024
Dear Steven,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

maxim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from airport, fast
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 12, 2024
Dear Maxim,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Sandra, Kingston

Traveled with partner
Liked: Cleanliness, staff & service
Toilet was very loud. And tub was very rusty.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 12, 2024
Dear Sandra,Thank you for telling us about your stay at the Hilton Toronto Airport Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the bathroom issues you mentioned and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

2/10 Terrible

Dorin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 13, 2024
Dear Dorin,Thank you for sharing your review concerning your stay at the Hilton Toronto Airport Hotel & Suites. Excellent service is what we strive to be known for; therefore, your feedback is essential as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that you rated our “service” experience low. Please be informed that as per Hilton Brand, anything below 4 and 5 counts as an unsatisfactory stay. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, as this will help me better understand what happened to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope you will allow us to serve you better soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

6/10 Okay

Michel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bus too small .... sometimes can't take all person ... and, stupid to freeze money at arrival and at the departure take on credit card all amount of the stay on the top or the money freezes at the arrival ... only poor hotel do/did that !!!
Stayed 4 nights in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 12, 2024
Dear Michel,Thank you for sharing your feedback with us regarding your recent experience at our hotel. We sincerely apologize for the inconvenience you encountered with the size of our complimentary bus service. We understand the importance of providing reliable transportation for our guests, and we regret that the bus size did not meet your expectations. Your feedback is valuable to us, and we will certainly review our transportation services to ensure that they adequately accommodate the needs of our guests.Regarding your concerns about the payment process, we apologize for any frustration or inconvenience this may have caused. We understand that our current payment policy may not align with your expectations, and we appreciate your feedback in this matter. Rest assured, we will take your comments into consideration as we continue to evaluate and improve our guest services.Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to address these concerns. If there is anything else we can do to make your stay more comfortable or if you have any further feedback to share, please do not hesitate to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an improved experience.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The $7.00 service charge for room service is outrageous. We could have ordered from anywhere from a food delivery services for 1/2 that. The hotel should just be happy we are ordering from their restaurant.
Stayed 3 nights in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 10, 2024
Dear Louise,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Mireille

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there was no water in your room but the hotel was good
Stayed 4 nights in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 10, 2024
Dear Mireille,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 11, 2024
Dear Judy,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good, affordable hotel beside the airport with comfortable beds, hot water and good water pressure, a free shuttle, and sits next door to the Park and Fly lot.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 9, 2024
Dear Devin,We appreciate your comments regarding your stay at the Hilton Toronto Airport Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Ulf S.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tired property.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 9, 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Jeff

Business traveler
Liked: Property conditions & facilities
Was not there long enough to check everything out
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 9, 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice. Room was clean.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 9, 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They did not have bottled water in their maketplace for several hours. Also, the promised free transportation to the airport almost cost me to miss my flight. I had to wait 45 minutes to board the shuttle. Otherwise, not a bad option if you are flying out of Pearson.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 9, 2024
Thank you for taking the time to share your feedback and we take it as a gift to constantly improve our services. We hope to welcome you back to our hotel very soon for even better experience!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff our room was lovely and clean with very comfortable bed and bedding. yhe breakfast was delicious and the staff were great
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 6, 2024
Dear Lea,We appreciate your comments regarding your stay at the Hilton Toronto Airport Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will encourage all of our staff as we strive to improve the quality of our services continuously.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Amy Pauline

Traveled with family
Room was conveniently located
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport, large lobby and great restaurant
Stayed 1 night in Feb 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Kelly,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Doreen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is a convenient location but the building is looking a bit tired. The staff are not all friendly.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Doreen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Karin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

2/10 Terrible

Nezar

Traveled with family
Shower was flooded when we told front desk the answer was sorry about that wow
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Nezar,2)Thank you for telling us about your experience at the Hilton Toronto Airport Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Hilton, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Property could definitely use some renovations but was clean and perfect for its proximity to the airport.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Amanda,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

8/10 Good

Sandra, Kingston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As soon as we got in our room, you could tell that it was clean. Very nice and fresh. Staff is friendly.
Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Sandra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our review is for one night only. Room was comfortable and clean. Coffee good. Appreciated the limo ride to Sherway Gardens on short notice. Comparable to taxi cost. Lovely driver. Came back to pick me up. Helpful people at the desk. Appreciated shuttle service to airport.
Stayed 1 night in Feb 2024
Response from Mikhail Korolko Front Office Manager on Mar 5, 2024
Dear Shannon,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.

10/10 Excellent

Aaron

Stayed 1 night in Mar 2024
Response from Mikhail Korolko Front Office Manager on Mar 23, 2024
Dear Aaron,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office ManagerHilton Toronto Airport Hotel & Suites.