Ratings based on 641 Verified Reviews

2.3 out of 5
32% of guests recommend
2.6 Room cleanliness
2.9 Service & staff
2.3 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Tiny ontario

Hotel close to Budweiser stage

Posted Sep 12, 2017
Stayed here for the night on a Wednesday kinda expensive for what you get. The room was large enough for 6 of us. It was clean. NO PARKING at hotel really sucks. The Free breakfast wasn't that great. Afternoon staff was ok. Morning staff was very friendly. It was if say a average stay here.
2 out of 5
by A verified traveler

Posted Sep 11, 2017
Cons: The hotel needs to be gutted and renovated old and worn out.
Location: The location is fine.
The hotel is old, tired and run down. For the cost of the hotel it was not worth it.
2 out of 5
by A verified traveler from ottawa ontario

Howard Johnston in west Toronto right by the lake.

Posted Aug 30, 2017
Pros: The free breakfast
Cons: Everything.
Location: The location was not good they don't even have parking you have to park somewhere else.
The only thing good about this hotel was the beds where clean. Our room did not have any table lamps, no fridge and the curtain in the bathroom only came down half way so when sitting on the toilet you can wave to the neighbors. This hotel is not wheel chair accessible and no elevators and it's 3 floors. I will never stay there again and will not recommend this hotel to anyone.
Comment from Hotel Management
Sep 7, 2017 by EUGINE, Hotel Management
Thank you for the comments forwarded by you following a recent stay at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed
1 out of 5
by A verified traveler from Canada

Hotel needs upgrade.

Posted Aug 24, 2017
Pros: Breakfast included
Cons: Cleanliness and comfort inside the rooms
Location: Close to downtown
Experience not bad at all. The carpets and airconditioning unit need replacement. Walls should have good insulation to prevent street noise from being heard by occupants of the hotel. Staff are polite.
Comment from Hotel Management
Aug 29, 2017 by eugine, Hotel Management
thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa ontario

Posted Aug 23, 2017
Room had excellent view overlooking the lake and beach. Close to the area we were interested in exploring.
Comment from Hotel Management
Aug 29, 2017 by eugine, Hotel Management
thank you
2 out of 5
by A verified traveler

Posted Aug 23, 2017
Dirty and old. Small rooms. Had to change rooms due to mold in the bathrooms. Breakfast was Ok.
Comment from Hotel Management
Sep 7, 2017 by EUGINE, Hotel Management
Thank you for the comments forwarded by you following a recent stay at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Relatively close to sites

Posted Aug 23, 2017
Wanted receipt for motel stay, they refused to give it so if you have please forward to me!
Comment from Hotel Management
Aug 31, 2017 by eugine, Hotel Management
when you book with 3rdparty we cannot give receipt. you have to get from them .thank you
2 out of 5
by A verified traveler from Niagara falls

Moldy in the bathroom

Posted Aug 23, 2017
I can't get past the mold all in the bathroom was not able to shower
Comment from Hotel Management
Sep 7, 2017 by EUGINE, Hotel Management
Thank you for the comments forwarded by you following a recent stay at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed
2 out of 5
by A verified traveler

Posted Aug 22, 2017
Tiny room. Definitely not accommodating for 4 adults.
Comment from Hotel Management
Sep 9, 2017 by EUGINE, Hotel Management
Thank you for the comments forwarded by you following a recent stay at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed
1 out of 5
by A verified traveler from winnipeg

Awful, do not stay there!

Posted Aug 20, 2017
The room was dirty and small. Beds were soft and saggy. Bathroom had mould on the tiles and ceiling and shower was broken. Stairway smelled of cigarette smoke. No parking on site. Good breakfast place around the corner.
Comment from Hotel Management
Aug 22, 2017 by EUGINE, Hotel Management
Thank you for the comments forwarded by you following a recent stay at our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed