Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Nice staff. Great room. Perfect amenities. Breakfast could be better, but decent.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston ma

Great location, friendly service

Posted Aug 17, 2015
New, clean, fresh decor. Breakfast was included.. simple but freshly prepared. The customer service was impeccable. Would stay here again. Convinient location, next to Union station, CN tower and short walk to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Super hotel in super location

Posted Aug 16, 2015
In the heart of the financial district, close to CN Tower, Rogers Center, and other attractions. Great restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely modern hotel near everything in downtown

Posted Aug 11, 2015
The rooms were clean, spacious, modern and just overall awesome. The continental breakfast and 2nd floor lounge area were great - very helpful service! they even heated our poutine pizza leftovers for us! With the hotel being a 2 minute walk to Air Canada Centre we got last minute concert tickets just for fun. Overall it was one of the best hotel experiences.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver , Canada

Premium Hotel

Posted Aug 11, 2015
Super central location to attractions , shopping and minutes from the waterfront. Easy accessibility to the UP Express train to Pearson International and the GO train . Staff very friendly , helpful and knowledgable. Healthy buffet breakfast which was included in my hotel / flight package.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatchewan, Canada

Beautiful downtown Hotel, TREATED RIGHT

Posted Aug 11, 2015
Pros: King size bed was so comfortable, every Staff member was amazing and always greeted us with a smile.
Cons: nothing
Location: downtown Toronto location, walk or GO Bus everywhere, Train Station is across the street, but you never hear the Trains
Birthday Celebration for me and my Wife, After settling into our amazing room , Hotel staff knocked on the door and surprised us with a Birthday Cake and hand written card, ACC, and Union Station are across the street, Roger Center and CN Tower are 4 blocks away and Eaton Center , Hockey Hall of Fame are within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel to look around Toronto

Posted Aug 10, 2015
Pros: The place location
Cons: Parking space
Location: CN Tower, Harbour,
It is very close to all things, CN Tower, Roger Stadium and harbour front. The very most place that I wanted. Unfortunately, the parking cost was high..
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, NY

Fantastic Hotel, Perfect Location

Posted Aug 10, 2015
The staff was professional and friendly, and always available. The facilities are amazing, from the design to the cleanliness - everything was top-notch. The location is perfect! A block from the waterfront restaurants; next to the Air Canada Center and a short block from the Convention Center, CN Tower, Rogers Center and the Aquarium. I even had a postcard-worthy view of the CN Tower from my room!
5 out of 5
Recommended
for Everyone
by A verified traveler

Most comfortable bed

Posted Aug 9, 2015
Pros: Service was great Beds were awesome Great ambiance
Cons: Lighting is dark.
Location: Downtown amoungest the trendy area. Lots of things to do to see and to eat in the area
The hotel is a great location ,downtown in the heart of everything. The best part was the beds. Super comfort. So much so I'm ordering a mattress. Rooms are large and clean. Truly a five star.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 4, 2015
Pros: Great experience, would come again!
The parking garage and market was just below our hotel which was a money saver! Loved everything about this hotel!