I must say I have been to this location many times and love the hotel but the staff member I dealt with upon check in was very unfriendly and should not be working with people. She did not smile and she was rude. Any other time I have been I was welcomed with a smile and told to enjoy my stay etc but whoever this girl was did not even tell us to come up to the counter, she just stared at us like we were stupid and does not know how to say please.
Comment from Hotel Management
Apr 26, 2017 by Hotel Manager, Hotel Management
Thank you for your review and welcome back, Bri. We are glad you enjoyed your stay overall. We have shared your comment regarding your check-in with our hotel team for further review. Thank you for taking the time to bring it to our attention. We look forward to welcoming you back.