Meeting facility

Reviews of One King West Hotel & Residence

One King West Hotel & Residence
1 King Street West, Toronto, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5043 out of 7532 reviews" "
Rating 8 - Good. 1560 out of 7532 reviews" "
Rating 6 - Okay. 496 out of 7532 reviews" "
Rating 4 - Poor. 233 out of 7532 reviews" "
Rating 2 - Terrible. 200 out of 7532 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend for anyone wanting to be central. Will definitely come back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed at One King West many times and as always, it's fantastic. Everything is just so easy. From check-in, finding a local restaurant, in-room amenities, etc etc. This is definitely my first choice when coming to downtown Toronto.
Stayed 1 night in Mar 2024

8/10 Good

Jeremiah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

HEIDIMARIE

Liked: Cleanliness, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Lawren

Liked: Cleanliness, property conditions & facilities
Me and my boyfriend had a great experience here everything is in walkable distance there’s a lot you can do around it and it has great historical history. It was an old bank so there’s a large vault underneath the hotel that you can visit and it was awesome.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon, Falkirk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good communication and over-the-top service from the staff, who were talkative and inquisitive. Nice sized suites and room condition.
Stayed 9 nights in Mar 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly, and the towels were rough and appeared to be used.
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was nice. Great even for longer stays. Clean and great location. However my room was noisy. Drills and banging noises all afternoon into the early evening. Then I noticed every time another door opened in the hallway or people walked by my door shook and was quite loud. Finally, I requested a late checkout prior to arriving. I was informed a 2 hour late checkout was 100$ plus tax. Beyond ridiculous. I just travelled through the Middle East and never had to pay for a late checkout and was accommodated every time.
Stayed 1 night in Mar 2024

10/10 Excellent

mona-lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 27, 2024
Dear Mona-Lisa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 27, 2024
Dear Mercedes:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Maria Jose

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel ! Access to underground path was a plus. Shops nearby. Friendly staff. Clean. Excellent views. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Mar 2024
Response from Saurabh Mehta on Mar 27, 2024
Dear Nicola:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Francis Lee, Terrace Bay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the Teller Bar. Very posh. Excellent service Lovely drinks.
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Olivia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel with amazing service and a great location
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Tracey:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our amazing service to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Was nice
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Andrew:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

mona-lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.. feels like home and the staff is amazing. The Bar has great food and bartenders are awesome. Def recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Hanah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are incredible!
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Hanah :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a great experience, however not all that accommodating to patrons with larger/taller vehicles. You can eventually parking, but not efficiently. Don't get me wrong, I'll go back in a heartbeat for several reasons, but we'll bring the smaller vehicle next time for ease of being able to put it away for the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Madeline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Madeline:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. All staff were extremely friendly.
Stayed 3 nights in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Courtney:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Staci

Liked: Cleanliness, amenities
Very nice staff
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Staci:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 Okay

Brennan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Brennan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Saurabh Mehta on Mar 25, 2024
Dear Alex:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for my birthday weekend. We visit Toronto every year but this was our first time staying here. Our experience was absolutely amazing! The check-in process was so quick and easy and the front desk was very pleasant. We spent a bunch of time at the bar and the staff and service was so great. The food was SUPERB! The room was just right for myself and my husband with an great view of the city, comfy bed and very clean. The property is very centrally located next to many tourist sites and tons of shopping. We will most definitely be staying here on our next visit.
Stayed 2 nights in Mar 2024

2/10 Terrible

LEODANNY

Business traveler
Disliked: Cleanliness
Really dirty hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Saurabh Mehta on Mar 22, 2024
Dear Enrique :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Lorraine

Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 22, 2024
Dear Lorraine:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 21, 2024
Dear Troy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Saurabh Mehta on Mar 21, 2024
Dear Trevor:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Muyiwa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 21, 2024
Dear Muyiwa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Emma

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful view, staff was very accommodating, restaurant had wonderful food
Stayed 3 nights in Mar 2024
Response from Saurabh Mehta on Mar 20, 2024
Dear Emma:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent location to our delicious Teller's Bistro & Bar. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Quinn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very friendly! Was able to check into room early which is always a nice perk! Room was spacious & clean.
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 22, 2024
Dear Quinn:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
It's a very nice hotel, Scotia Arena is very walkable. Parking was difficult. Breakfast was very disappointing. I was hoping for a nice breakfast you could order but basically it's a little shop that has prepared baked goods.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 20, 2024
Dear Lisa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 Okay

Stella

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 20, 2024
Dear Stella:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 19, 2024
Dear Kevin:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great- has everything you need. Would definitely stay here again
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 19, 2024
Dear Brandon:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel where I felt welcomed and appreciated as a guest. It was really an amazing stay. Id stay here again in a heartbeat specifically for the incredible care. Plus, early check-in was available and only 25$. After a long flight I was able to check-in early, have a phenomenal bath, and a midmorning nap. I just can't say enough about the atmosphere. Truly a phenomenal experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central and can access via the path Great communication
Stayed 2 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Zoe:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 Okay

Krista

Liked: Cleanliness
Had two elevators down which made a long wait in the mornings to get out especially at checkout time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Allison, St-Laurent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel, great service, great rooms. Location was also key, we walked everywhere.
Stayed 2 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Allison:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our service to our rooms, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Lelanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was excellent except for the coffee maker it's old and small. Room was nice and clean.
Stayed 5 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Lelanie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the in-room coffee machine, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and friendly staff
Stayed 4 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Cesar:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our friendly team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Rishikeshan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Rishikeshan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Mercedes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean suites that come with kitchen , parking on site or right next door if full, excellent service and amazing staff!
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Mercedes:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Dustin Kyle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an eventful night in a tower suite. Spacious and clean. Close to all amenities. 9 minute walk to Otis bank arena either outside or via the path to avoid the weather
Stayed 1 night in Mar 2024
Response from Saurabh Mehta on Mar 19, 2024
Dear Dustin Kyle :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from your suite, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff that seem to genuinely care that you have a great stay!
Stayed 2 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Lara :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room itself had a great view of city and lake.
Stayed 4 nights in Mar 2024
Response from Saurabh Mehta on Mar 18, 2024
Dear Amber:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our friendly team to our beautiful views. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location, and the hotel is very nice with a great staff and many amenities. I felt the suite to be a bit small to be called such, but they do have larger ones that cannot comment on. Overall, it was a great stay!
Stayed 6 nights in Mar 2024