Ratings based on 908 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from northbrook illinois
Good choicePosted Jul 26, 2017
Pros: Location -large room
Located by hop on and off bus stop Good places to eat around the corner
for Everyoneby A verified traveler from Ottawa
Downtown Toronto LuxuryPosted Jul 25, 2017
Great spot in the heart of downtown TO. Lovely hotel, great client service and wonderful spa!
for Everyoneby A verified traveler from Nassau, Bahamas
Lovely Hotel in heart of Yorkville , TorontoPosted Jul 25, 2017
Pros: Location and luxury
Cons: Hotel is closing at end of 2017 forc2Years
Location: Excellent location and close to shops and Restaurants
Everything excellent , with good service , good Restaurants and good staff.
for Everyoneby A verified traveler from London
Location Location Location!!!!!Posted Jul 14, 2017
Pros: Location and views from the roof top terrace
Location: Excellent location
Across the road from the Royal Ontario Museum and the sightseeing tour bus stops right outside the hotel. Bata shoe museum is 5 mins walk away. Eaton Centre is 20 mins walk away. The hotel is opposite Starbucks and Second Cup is around the corner. Cannot fault the location. Very kind and helpful staff. Most comfortable bed!! Roof top terrace has the most amazing views but a bit pricey. Would highly recommend this hotel
for Everyoneby A verified traveler from AZ
Posted Jul 11, 2017
The hotel staff, seemed not as engaging as with previous visits. They will be closing for renovations in late fall .. so maybe that is contributing to the disconnect.
for Everyoneby A verified traveler from toronto
Excellent hotelPosted Jul 11, 2017
It was my birthday. The hotel was excellent and provided great service. They sent a bottle up to my room and were absolutely amazing!
for Everyoneby A verified traveler from bw
Shopping districtPosted Jul 10, 2017
Great location in Yorkville section. Directly across from Royal Ontario museum, subway and close to university of Toronto. Room was delightful. Clean and neat. Staff friendly. Room service was prompt as was housekeeping with extra towels Tub/shower side was higher to get into and for some could be an issue.
for Couplesby A verified traveler from Chicago
Nice hotel if you can find it.Posted Jul 8, 2017
Pros: Very clean and high end although somewhat dated.
Was difficult to find; once we arrived we stayed only 1 night vs. the 3 originally booked. The room was very nice although much smaller than anticipated based on the description. Safe in the room you had to get on the floor to use; not ideal for older persons. The staff and management was nice and accommodating once we arrived and during checkout. The only issue we had at the hotel was related to the concierge desk - they were not very helpful and actually hung up on us when asking for directions; this is the only reason for the lower rating for this category. The reason for the single night was not due to the hotel but other circumstances.
for Everyoneby A verified traveler
Posted Jul 3, 2017
Great hotel close to many shops, restaurants and also family attractions. Great location, friendly staff and very clean.
by A verified traveler from sydney
Old hotel and rates need to be halvedPosted Jul 1, 2017
Old not to park standards hard product wise. Don't stay here at full rates but you'll be disappointed