expedia

Photo gallery

Featured Image
Indoor pool, free cabanas
Indoor pool, free cabanas
Indoor pool, free cabanas
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
867 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationRoyal Alexandra Theatre3 min walk
Popular LocationPrincess of Wales Theatre5 min walk
Popular LocationNathan Phillips Square7 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Executive Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Premier Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Suite, 1 Bedroom

    Room amenities

    • 635 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom

    4.7/5 guest room rating

    Room amenities

    • 820 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom
  • Executive Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsPremier Room, 2 Queen Beds
  • Suite (Owner)

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Owner)
  • Suite (Specialty)

    Room amenities

    • 940 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite (Specialty)
  • Suite (Shangri-La)

    Room amenities

    • 2200 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds
    More detailsSuite (Shangri-La)

About this area

Toronto

Located in Toronto's Toronto Entertainment District neighborhood, Shangri-la hotel Toronto is in the city center and near the beach. Royal Alexandra Theatre and Princess of Wales Theatre are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Ripley's Aquarium of Canada and Ontario Place are not to be missed.

Visit our Toronto travel guide
Map
Popular Location

What's nearby

  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • CN Tower - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • Bosk — 1 min walk
  • The Bar — 1 min walk
Questions about this property?Find answers

About this property

Shangri-la hotel Toronto

Luxury Toronto hotel in Toronto Entertainment District, walk to Royal Alexandra Theatre
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a spa tub. All 202 rooms boast iPads and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
Shangri-la hotel Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: CAD 50.00 per night
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: CAD 25 for adults and CAD 10 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPad
  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 124 Simcoe Street
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation (varies based on length of stay)
Dogs and cats only
Up to 50 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 25 for adults and CAD 10 for children (approximately)
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 50.00 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto
Shangri-la hotel Toronto Hotel
Shangri-la hotel Toronto Toronto
Shangri-la hotel Toronto Hotel Toronto

Frequently asked questions

Can I cancel my reservation for free at Shangri-la hotel Toronto and receive a full refund?
Yes, Shangri-la hotel Toronto offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-la hotel Toronto cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 125 per accommodation, per stay.
How much is parking at Shangri-la hotel Toronto?
Valet parking is available for CAD 50.00 per night.
What time is check-in at Shangri-la hotel Toronto?
Check-in is from 3:00 PM–5:00 AM.
What time is check-out at this property?
Check-out is at noon.
Does Shangri-la hotel Toronto provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CAD 199 per vehicle, roundtrip, applies.
Where is this hotel located?
Located in Toronto Entertainment District, this luxury hotel is steps from The Path, Royal Alexandra Theatre, and PATH Underground Shopping Mall. Queen Street and Roy Thomson Hall are also within 5 minutes. King St West at University Ave West Side Stop and Queen St West at University Ave Stop are within a 5-minute walk.

Guest reviews

Overall score and ratings for Shangri-la hotel Toronto

4.7
Exceptional
5 - Excellent
716
4 - Good
96
3 - Okay
28
2 - Mediocre
16
1 - Poor
11
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful jacuzzi tub. Staff was great and answered all our questions. We were celebrating our anniversary and the staff had left a cheeseplate with snacks and a sweet message in our room.

Stayed 1 night in Jun 2020

2/5

  • Liked: Cleanliness, amenities
  • Disliked: Property conditions & facilities

Stayed 1 night in Jun 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jun 2020

    1/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in May 2020

      5/5 Excellent

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Mar 2020