Ratings based on 2,868 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

swim outside in January!

Posted Jan 31, 2016
The Sheraton provides a consistent, high quality experience. Location, comfort and cleanliness are all great. My favourite feature is the beautiful indoor / outdoor pool. Swimming laps at 84 degrees in January under a clear sky is a very special treat.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brampton

Great hotel and great location!

Posted Jan 30, 2016
Fantastic location and excellent service - I've stayed here many times and it's always been satisfactory. Highly recommended.
5 out of 5
Recommended
for Families
by A verified traveler from New York

Heart of Toronto!

Posted Jan 29, 2016
Pros: View from hotel room window, central location to shopping mall, Toronto attractions and transportation.
Cons: Concierge were not as helpful, we asked when the ice rink cleaning happens - an attraction directly opposite the hotel.
Location: Cheap to expensive food options, ice skating, shopping at Hudson Bay department store or mall on the same street as the hotel.
Fantastic 5 night stay with my family. Our room overlooked Nathan Phillips Square, where there's an ice rink. Hotel beds and linens were clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stratford, ON

Great view

Posted Jan 29, 2016
Pros: Location and view
Cons: Would be nice if there was a coffee maker
Location: Right across the street from city hall and (in the winter) the skating rink.
I wasn't in the hotel much while I was awake - it was more of a sleeping place. I did have a good nap - totally conked out on the bed and was a half-hour late for dinner! I didn't notice the breakfast menu for room service until the next morning, so I missed the opportunity to have a room service brekkie.
4 out of 5
Recommended
for Everyone
by A verified traveler from Timmins

Nice hotel downtown Toronto

Posted Jan 27, 2016
Pros: Comfortable rooms and a full service hotel.
Cons: Having to pay extra for wireless internet in 2016 is absolutely ridiculous.
Location: Shopping and dining, as well as entertainment is nearby.
The staff at the Sheraton provide top notch customer service. The location is excellent in the heart of downtown Toronto near shopping and many restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from tecumseh, ontaro

Perfect for downtown Toronto 👍🏻😊

Posted Jan 27, 2016
Pros: Very clean and everything is close to hotel
Close to subway and all the restaurants , the pool is awesome
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 26, 2016
Really good room awesome location great staff n restaurant is has great food .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2016
Needs a nice cafe or restaurant, better than what they have now.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Good location bad night's sleep

Posted Jan 13, 2016
I stayed with the family as a mid week mid winter get away to do a few of the sights. All was as you would expect at this price point and brand, big suite, good staff, clean room. Personally I find the big puffy pillow top beds luxurious when you first lay down but back breaking by 2am and $15 for wifi seem out of place when you get it free with most coffees.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Downtown Hotel

Posted Jan 13, 2016
Hotel restaurant can only be described as bad. Bad menu, bad food. Go elsewhere to eat