Ratings based on 397 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Jul 11, 2017
Pros: The quietness of the room was wonderful. Nothing could be heard from the outside.
Cons: A fridge in the room would have been nice.
Location: This particular hotel is close to the airport.
We were only there for about 10 hours but it was restful and quiet during that entire time.
5 out of 5
by Alexander

This traveler left a rating score only Posted Apr 20, 2017 on Hotels
4 out of 5
by lawrence

Posted Apr 16, 2017 on Hotels
Bedding look like never iron. Complaint to the front desk and found out other rooms are the same. They admitted that it is not acceptable
1 out of 5
by A verified traveler from Toronto

No Heat or AC

Posted Apr 13, 2017
Our room was 78 degrees and would not cool off any further. When we called the front desk, they transferred us to maintenance. Maintenance explained that they could not have both heat and AC going in the building at the same time and because the weather was changing, they did not have either turned on at the moment. He suggested opening a window and he decided not to charge us the $20 parking fee. We paid over $250 to "sleep" in a room that was 78 degrees. The translation? No sleep for me that night!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Apr 2, 2017
Staff were friendly, and the rooms were clean. The beds were comfortable.
4 out of 5
by david

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
2 out of 5
by Peter from Canada

Disappointed in Sheraton

Posted Mar 23, 2017 on Hotels
My biggest issue was bugs in the room, creepy crawlers in the bathroom, foyer, and near the window. This hotel is aging and not necessarily aging well. The manager did give me another room but it was hard to sleep wondering what might be getting into my luggage or my shoes. The staff was fine, breakfast was good but at this price point I would not stay here again. Ever!
5 out of 5
Recommended
for Everyone
by A verified traveler from sudbury

Excellent choice

Posted Mar 23, 2017
Quick check in and out. Great restaurant with plenty of buffet choices. Best bed ever.
4 out of 5
by Bayo

Very clean and nice environment

Posted Mar 22, 2017 on Hotels
I loved all parts of my stay at this vv