Worst hotel stay ever.
Posted Jul 26, 2016
We found this hotel through Expedia last minute because we had to stay 1 night longer than anticipated. The pictures posted were extremely misleading. We arrived and there was a big sign in the front lobby that stated they were undergoing renovations. Nowhere on Expedia did it mention this. The room stated non smoking even though the bathtub had cigarette burns on the side of it. The bathtub and toilet are together with a door to close it off from the rest of the room, but you can barely open it while you're in it because it's so cramped. The walls were full of poorly done patchwork from holes in the wall - definitely not done by a professional. The mattresses were very old and uncomfortable. Everything felt dirty. The wall lamp was hacked into the wall and wasn't finished. The whole place smelled gross. We were looking forward to at least going in the spa and pool but when we got to the pool area, we noticed the spa was filled in with cement, and the water level in the pool was very low. Both washrooms in the pool area did not have a working light in them. There was a notice on the door to the pool area that had a "conditional pass" on it. It didn't look like any improvements had been made and we were already over months passed the inspection date. The ice machine was so old that we managed to get 1 cup of ice out of it before it quit working and when I asked one of the maids about it, she said through broken English that it was just really old and they needed a new one.