Ratings based on 346 Verified Reviews

2.5 out of 5
42% of guests recommend
2.7 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from windsor, on

Bad choice!

Posted Jun 6, 2017
I found this hotel as we were staying the weekend, the reviews weren't too bad when I looked, and the price was good! Well when we got there we had to go to our room threw the side and on the cement stairs and balcony walkway there were cigarette butts everywhere, our room was ok looking, but stunk like cigarettes bad! The bedding also had cigarette burn holes in it, we had 2 rooms , the tv did have lots of channels for us to watch after a long day! The internet wifi did not work at all! When I told the staff about the problems he basically laughed it off, I also had to pay a deposit of 150 per room which was 300$ so I made sure to tell of the problems, then before I left I told them again! This was the worst hotel I ever stayed in and I use Expedia all the time, never will I stay here again or recommend to anyone
Comment from Hotel Management
Jun 9, 2017 by Shah, Hotel Management
We apologize for the inconvenience caused to you. We will diligently look into the issues and attempt to resolve them to your satisfaction. Please give us an opportunity to serve your travel needs in future and we assure you our best services, Thanking you in anticipation, Regards Shah
2 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Expensive For what You Got(pool not working)

Posted Apr 8, 2017
Pros: room was nice with a fair size mini fridge , friendly staff , free parking
Cons: holes in the wall, breakfast selection and quality
Our room was an ok size for what it was , there were holes in the bathroom wall where it looked like the shower rod used to be , on top of one of the beds it looked like a old smoke detector with wires showing( no casing). Room was clean except for a stain on the sheets . There is a pool there but was not working, so could not use it (under construction). Was looking forward to the breakfast included but it was very disappointing. The apple and orange juice was extremely watered down and did not even bother trying the coffee. They did have a make your own waffle station. If the pool was working for our next trip and maybe a better breakfast we would consider this location again.
Comment from Hotel Management
Apr 25, 2017 by Shah, Hotel Management
We apologize for the inconvenience caused to you. We will work diligently to improve our services. Hoping that you would give us an opportunity to serve your travel needs in future, Thanking you for your valuable time and feedback, Regards Shah
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Affordable and better than expected for the cost

Posted Apr 4, 2017
Pros: Clean, friendly staff, didn't smell.
Cons: Better wifi
We stayed here one night in March, I wasn't expecting much because it's a motel. The room was clean, it didn't smell, and the bed was comfortable. It was quiet, the motel is on a busy street but I didn't hear any street noises in my room. The staff was friendly, polite, and well dressed. I would recommend staying here. We didn't try the breakfast but it was included in the price.
Comment from Hotel Management
Apr 25, 2017 by Shah, Hotel Management
Thank you for your kind words. We appreciate your valuable feedback. We are confident that you would continue patronizing our hotel, Thanking you once again, Regards Shah
4 out of 5
by Bonnie

Posted Mar 17, 2017 on Hotels
was disappointed the hot tub was not working properly Other the that everything was good Would stay again
Comment from Hotel Management
Mar 21, 2017
Thank you much for your valuable feedback. We apologize for the inconvenience caused to you. Please allow us the opportunity to serve your travel needs in future and I promise we will do everything to meet your expectations. Regards Shah
4 out of 5
by Micheal

Clean, safe and close to transit.

Posted Mar 13, 2017 on Hotels
I picked it because it was reasonably priced and close to transit. Overall, it was a clean, safe hotel. At the time, the pool was out of service as they were doing renovations. I would stay here again.
Comment from Hotel Management
Mar 21, 2017
Thank you for your valuable feedback. We will strive hard to meet your expectations. Hoping that you would continue patronizing our hotel, Thanking you once again, Regards Shah
4 out of 5
by Katie

We'll definitely be back!

Posted Feb 20, 2017 on Hotels
The only negative thing I have to say is that the bedding was a bit too small for our king bed and we were disappointed the pool was closed. The breakfast was simple and convenient. Our room was recently redone and done beautifully! The employees at the front desk were very accommodating.
Comment from Hotel Management
Mar 21, 2017
Thank you for your valuable feedback. Excelling at customer service is our top priority. We are confident that you would continue patronizing our hotel in future as well Thanking you once again Regards Shah
1 out of 5
by A verified traveler

Good area, close to shopping

Posted Jan 30, 2017
People smoking drugs in the hotel, told staff they didnt do anything was not impressed, when we booked we weren't told that the pool was shutdown ither i do not recommend this hotel to anyone.
Comment from Hotel Management
Mar 21, 2017 by Shah, Hotel Management
We apologize for the inconvenience caused to you. We will diligently attempt to rectify the issues. Hoping that you would give us an opportunity to serve your travel needs in future as well Thanking you once again, Regards Shah
3 out of 5
by A verified traveler

Go for king bed

Posted Jan 19, 2017 on Hotels
Bed was not a queen it was a dbl. the tv cable was in and out .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Good price.... room is clean.... jus off center of foronto downtown... about 20-30 to get to downtown
4 out of 5
by Idrees

This traveler left a rating score only Posted Jan 1, 2017 on Hotels