Ratings based on 150 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Couples
by A verified traveler from Bahamas

Perfect anniversary stay in the heart of Yorkville

Posted Apr 5, 2017
Pros: Great Service, amazing location and a luxurious feel. The beds are heavenly. The heated floors in the bathroom are perfect!
Cons: The door men could have been there at all time to open those heavy doors. I felt our room could have been a bit bigger.
Location: Set in the prestigious neighborhood of Yorkville, The Hazelton is just minutes walk from ROM, Bloor street, Soto Soto (fabulous Italian restaurant)
We were celebrating our 10 year wedding anniversary and wanted to do it in style. A friend had stayed at The Hazelton and recommended it. I'm so glad we took her advice. As an outgoing couple we loved the fact that it was just a few minutes walk from The ROM and all those amazing stores on Bloor St. I love to run and took a 5 miles run downtown and back and felt completely safe in a new city. The concierge Dean arranged with an driver a private tour of Niagara Falls a few wineries and the little town Niagara on the Lake. Breakfast at the One restaurant and the service was impeccable. All in all a very stylish, well appointed hotel with fabulous service and amenities. The heated pool, gym and spa were a nice touch too.
5 out of 5
by Jason and Rachel from Toronto

Wonderful room, excellent staff

Posted Mar 25, 2017 on Hotels
Wonderful room. The bathroom is heavenly... Deep soaker tub, rain shower, heated floors, etc. The staff was all excellent; very friendly but professional. Got room service for breakfast and the food was exceptional. My only critique is that the bed could be a bit more comfortable and the pillows were terrible. Next time will have to try some of the alternative pillows to see if they are any better.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
3 out of 5
by Sophia

The Hazelton has gone downhill.

Posted Feb 28, 2017 on Hotels
I stayed in this property when it was new and just stayed here again last weekend. Overall it has declined. Service is not what it once was. At turndown service housekeeping left wet towels in our room, half finished sodas, and dirty glasses. They did not refresh the minibar items at turndown service. Not enough toiletries in the bathroom. There was only one bar of soap by the sink, nothing in the shower. Very chintzy with the room amenities. I would say this is a four-star hotel. Definitely not a five star anymore.
5 out of 5
by Michel

Beautiful Hotel

Posted Feb 27, 2017 on Hotels
Friendly staff, amazing hotel.
5 out of 5
for Everyone
by A verified traveler

Best hotel ever

Posted Feb 19, 2017
Amazing hotel in the heart of Yorkville Toronto. Boutique hotel with an amazing restaurant called One attached to it. The people and management at this hotel are right on.
5 out of 5
by Sophie

Posted Feb 15, 2017 on Hotels
Very nice
5 out of 5
by Mary Jill

Posted Jan 9, 2017 on Hotels
Hotel food was superb, be it breakfast room service or One restaurant. Service was top notch.
4 out of 5
by A verified traveler

A night out

Posted Dec 28, 2016 on Hotels
A wee jaunt to dine, catch a show, and relax over the holidays
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels