Ratings based on 3,062 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Pros: Location
Cons: Elevators were very busy and a little slow.
Close to Union Station making it easy to take UP from the airport to the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Jun 5, 2017
Staff is very helpful, even the people staying there were nice
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice Hotel on the Lake

Posted May 12, 2017
Pros: The Lake & City views
Cons: Not much
Location: At the foot of Bay Street and on the water/lake.....where the city evolved & grew to a world class city today
Good hotel, clean with nice facilities & restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything.

Posted Apr 19, 2017
Excellent hotel, close to all Toronto has to offer, friendly staff. If returning would stay here again.
3 out of 5
by A verified traveler from Toronto, Ont.

Rather disappointing

Posted Apr 10, 2017
Pros: The view of the harbour.
Cons: The furniture and upkeep of the rooms and their rooftop restaurant. Food definitely needs improving.
Location: Right on the harbour front. Lots of areas to walk, sightsee. Take the ferry over to the Islands. A great deal to see and do.
We were quite disappointed in the Westin. The staff were wonderful. The room had a fabulous view of the harbour and was quite large. But was very tired. The carpet was buckling the furniture was scratched and old. The in room safe did not work and there was no mini fridge. The bathroom fixtures were in need of repair. We had dinner in their rooftop restaurant and found the same tired finishes and the food was expensive and ordinary. Also the breakfast room reminded us of a typical 2-3 star hotel. Very sad.
4 out of 5
by Steven

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
5 out of 5
by Donald

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
by Erica

Perfect stay!

Posted Mar 25, 2017 on Hotels
Everything was top notch.
4 out of 5
by A verified traveler

Great stay at the Westin Harbour Castle

Posted Mar 23, 2017 on Hotels
Enjoyed our stay at this hotel. Very convenient location, great amenities, room was large, clean and comfortable with a great view. The bed was very comfortable. Pool and hot tub were awesome. Room service was okay. Service and staff were outstanding.
4 out of 5
by Debbie

This traveler left a rating score only Posted Mar 21, 2017 on Hotels