Ratings based on 734 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Newfoundland
Newly renovated close to airportPosted Jun 26, 2017
Clean and comfortable hotel. The staff were very friendly . Close to airport . Newly renovated wit nice furniture and lots of places to charge your electronics.
for Everyoneby A verified traveler from toronto Ont
Reasonably priced, comfortable-- beautiful rest!Posted Jun 24, 2017
Extremely satisfied. I live here in Toronto and will be staying at your hotel again tomorrow night. I'm using these stays as sort of a "retreat" a time for personal growth! Thank you!
for Everyoneby A verified traveler from Vancouver
clean renovated hotelPosted Jun 8, 2017
Pros: recently renovated and it's almost new!
parking charges is too high! if there is no parking charge that would be more convenience
for Everyoneby A verified traveler from p
Posted Apr 12, 2017
I enjoyed my stay again. I will return when I travel!
Comment from Hotel Management
Jun 2, 2017 by Paulette, Hotel Management
Thank you for your comment, I am glad you enjoyed your stay here with us.
by A verified traveler from Nanaimo BC
place was a disasterPosted Mar 16, 2017
Pros: Not much
Under renovation so I won't be too harsh but no effort was made to hide the mess and drywall dust in the lobby or hallways. Its a big hotel and why are the lifts so far from the check in desk. Its very dated and needs a major upgrade. Front desk were too bys chatting to check me in. I actually had to walk in the back and ask for check in assistance as they were to engrossed in gossiping with each other.
by A verified traveler
Renovations UnderwayPosted Mar 16, 2017
Cons: see above
Location: only stayed overnight due to flight cancellation.
Although the hotel is under major renovations there were maintenance and safety issues that require attention. It appeared that even though there was construction underway it was acceptable to overlook these areas. As an example the carpet in the elevator was in poor condition that a guest could trip on. No bath mats and the phone by the bed didn't work.
for Everyoneby A verified traveler from Vancouver Island
Great spot close to airportPosted Mar 13, 2017
Hotel has been under reno's for a bit now, but it's coming along great. Rooms are very comfy! Shuttle service to the airport was right on time. Lots of decent restaraunts close by
by A verified traveler from vancouver
Hotel is under construction, rooms were not clean,Posted Mar 3, 2017
Pros: Nothing other than they had an outdated shuttle to the airport
Cons: Clean it up
Location: Airport was a bit of a drive
Rooms had a smell to them,dirt and hair on floors, no attention to cleanliness, would not go back
by A verified traveler
Close to the airport, but horrible hospitalityPosted Feb 22, 2017
It was advertised that this hotel offered extended stay parking for those who wanted to leave their car at the hotel and take the shuttle to the airport. When we arrived, the people on the front desk were horribly unfriendly and quickly told us that they did not offer extended parking.
Prefer other hotels in the areaPosted Feb 10, 2017 on Hotels
Hotel seems to be under a lot of renovation but the room I was in needed upgrades. Loud air/heater and poor temperature settings.