Great staff, poor pool care
Posted Mar 15, 2017
Beautiful hotel lobby/restaurant, with super helpful and friendly staff. Rooms are basic for decoration, but clean and the beds are very comfy. Only complaint is that we booked specifically because it had a pool (march break fun), but it wasn't well looked after. Sunday night the pool was very foggy and green. The kids were excited so we swam anyways, avoiding getting in their mouths and extreme rising afterwards. Staff was aware it was not good. The next morning after a wonderful breakfast we changed and ran down only to find the pool closed. I'm glad it got cleaned, but it would have been nice for them to do it while guests were sleeping :( It was mentioned there was a hockey tournament with lots of kids over the weekend, but does that mean no one checked it all weekend? Ew. Had having a pool not been the only reason we booked a hotel adventure for the night, I would have given it a 4.5 stars.