Ratings based on 155 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

As if we're staying in a castle

Posted May 11, 2017
Pros: Everything
Location: Shopping, restaurants
Spacious suites, expansive bathrooms, wonderful sitting rooms.
Comment from Hotel Management
May 18, 2017 by Windsor Arms Hotel , Hotel Management
Thank you for taking the time to share your kind words with us. We are happy to hear that your stay was enjoyable. Please visit us again the next time you're looking for a place to stay in Toronto. We are always happy to see familiar faces.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Great old hotel

Posted Apr 23, 2017
Great old hotel close to the University of Toronto and Bloor Street/Yorkville shopping. Rooms are large(700 square feet) and very quiet. Slept like a baby. Staff are very helpful and doorman will go the extra mile to hail you a taxi.
Comment from Hotel Management
May 18, 2017 by Windsor Arms Hotel , Hotel Management
Hi John! Thank you for sharing your stay experience with us. We love hearing how much our guests enjoy the hotel and the staff. Knowing you enjoyed your time with us makes us happy. Please come back and visit us again soon! Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Beautiful hotel close to exclusive shopping.

Posted Apr 9, 2017
Excellent pub with very good wine list, tasty shrimp and Caravan Tea. The room was well appointed and the staff, especially the manager and Valet were extremely accommodating.
Comment from Hotel Management
May 18, 2017 by Windsor Arms Hotel , Hotel Management
Thank you for taking the time to share your kind words with us. We work hard as a team here at the Windsor Arms to assure all of our guests enjoy their stay. We hope that you will stay with us again soon. Thank you again!
5 out of 5
Recommended
for Couples
by A verified traveler from Toronto CA

Beautiful Boutique hotel

Posted Mar 5, 2017
Pros: courteous staff that call you to ask if everything is alright without prompting, simply on policy.
Location: amazing area for upscale shopping along bloor west in downtown toronto
beautiful hotel that offers many amenities that are affordably priced. courteous and helpful staff do regular calls to check up on any and all concerns you may have. having the staff reach out to you to ask if you need anything is something special and unique to this hotel. the bellhop will help you bring your luggage to the room and offer to show you how anything and everything in the room works, including the radio integrated into speakers in the room.
Comment from Hotel Management
Mar 8, 2017 by Windsor Arms Hotel , Hotel Management
Hi Steve! Thank you for sharing your thoughts with us. Our guests satisfaction matters the most to us here and we are happy that you appreciated it. Your positive review assures us that we are doing the right thing. We look forward to welcoming you back again soon. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Boutique hotel in prime location

Posted Jan 22, 2017
Friendly helpful staff in prime location for first visit to Toronto. Afternoon tea was splendid; bar cozy with great menu. Hope to return.
Comment from Hotel Management
Jan 23, 2017 by The Windsor Arms Hotel, Hotel Management
Hello, Thank you for choosing the Windsor Arms hotel as your hotel of choice for your first visit to Toronto! We're happy that you enjoyed your stay with us and took advantage of our offerings. We hope that you will return again soon. Best wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Treat yourself

Posted Jan 3, 2017
Pros: Everything
Cons: I can't think of a thing that needs improvement
Location: In the heart of Toronto, close to museums, restaurants, excellent shopping, theaters, everything Toronto offers
The Windsor Arms is a jewel. You feel like you've stepped back in time to when providing excellent service was an art. The ambiance, the beauty of the building and rooms, and the fabulous staff make this my favorite hotel in Toronto.
Comment from Hotel Management
Jan 9, 2017 by Front Desk, Hotel Management
Hello Teresa, Thank you for your review. We are glad you enjoyed your time at The Windsor Arms, and are looking forward to having you stay with us again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

In the downtown center

Posted Dec 20, 2016
Pros: it was clean and well appointed
Cons: a little hard to get to with one way streets and parting tricky but they do have valet parking
Location: lots of good shopping
Excellent area for shopping and close to all event areas that you would want to vist.
Comment from Hotel Management
Jan 9, 2017 by Windsor Arms Hotel, Hotel Management
Hello, Thank you for taking the time to share your thoughts with us. Our secluded streets make it a little tricky to get to, but we are happy you found us and enjoyed your time with us. Looking forward to having you in our company again soon.
5 out of 5
Recommended
for Couples
by A verified traveler

close to great shopping and the University

Posted Dec 4, 2016
Very attentive staff. A the little things are taken care of
Comment from Hotel Management
Jan 9, 2017 by Windsor Arms Hotel, Hotel Management
Hello, Thank you for your review! We are happy to hear that our staff made your stay a memorable one. We look forward to having you as a guest again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in quiet area

Posted Nov 28, 2016
We had an amazing weekend at the Windsor Arms. The staff was so fantastic it was hard to leave. It was quiet, immaculately kept and in a great neighborhood. I can't wait to stay again.
Comment from Hotel Management
Jan 9, 2017 by Windsor Arms Hotel, Hotel Management
Hello, Thank you for the kind words! We usually have amazing guests that we too find it hard to part with as well. We can't wait for you to stay with us again. A familiar face is always welcomed at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitchener, ON

Posted Nov 23, 2016
Great experience! Hotel staff were friendly and helpful and very attentive, the room was beautiful and more than we expected. Bed was nice and comfortable and the shower and jetted tub were great. Love the decor and coziness of the hotel. We'll definitely be back!
Comment from Hotel Management
Jan 9, 2017 by Windsor Arms Hotel, Hotel Management
Hi Sherri, Thank you for taking the time to let us know you enjoyed your stay! Each room is furnished differently from the next. We're happy to know that you were comfortable in your suite. We look forward to having you stay with us again!