Ratings based on 856 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bracebridge,

Close hotel to airport and good shuttle service.

Posted Sep 19, 2017
Pros: The large bedrooms and the king beds.
Cons: A night light in bedroom or just outside the bedroom door.
A night light would be very helpful for the bedroom. Breakfast very good
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Sep 11, 2017
Great hotel. Great location !Clean and great staff. Would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice hotel by airport

Posted Sep 9, 2017
Pros: The staff at the hotel were very friendly and professional.
Cons: Hotel is a bit dated and could see wear and tear on the doors, ect. Wish the parking was free.
The check in process was very simple and straight forward. Nice and quiet and clean. Breakfast was very good and the staff was very nice and professional. Was a nice stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Pros: Staff
Cons: breakfast
The hotel is ok, the stuff is also ok, the breakfast can be improved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Sep 5, 2017
Hotel staff was extremely helpful with direction on public transportation to the city of Toronto. Breakfast was great, Shuttle service runs smoothly about every 20 minutes or so... the temperature in the room was a little cold, even after tuning up the heat with the thermostat. Jazzcuiz was extremely cold and really couldn't enjoy it. The hotel offer a dinner selection for additional fee and it was good. Overall it was okay.
4 out of 5
Recommended
for Families
by A verified traveler from Lancaster (Buffalo), New York

Very nice hotel convenient to the airport

Posted Sep 5, 2017
Cons: Improvement could be made for when a foreign athletic team makes a reservation in regards to having enough food at the excellent breakfast buffet.
Location: There was not anything nearby, but this location was convenient enough to Toronto and all of its major tourist attractions.
The rooms were very clean and large enough for our family of four. I liked having the small sitting area in the room. The breakfast buffet was excellent. There was quite a variety of foods for everyone' preferences.
2 out of 5
by A verified traveler

Disappointing for a Marriott hotel

Posted Sep 5, 2017
The positives: It is 5 mins from the airport (if the shuttle comes...) The checkin staff are very friendly and accommodating The restaurant seems updated and looks inviting. The room has a fridge, coffee machine and a microwave The room is spacious and quiet. Improvement areas: The shuttle does NOT run every 30 minutes. We and other travelers had to wait for a good 90 minutes for the shuttle to show up at the international pickup - even multiple calls to the hotel didn't help. (This was the same issue the last time I stayed here) The entrance door to the room is disturbingly damaged When I used the bathroom in the night I had to kill a bug/ cockroach, that is disturbing on May levels and they get into the suitcases ... The bathroom was clean but the tub was not inviting The early morning staff (sept 04) should not hide in the staff room and be dressed for the job and a little more helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to airport

Posted Sep 3, 2017
Pros: Complimentary breakfast was outstanding. Included multiple hot table options as well as fresh fruit and pastries.One of the best breakfasts I've seen.
Cons: Back entrance from parking lot.. It is an awkward staircase & you have to be standing a certain distance away from the doors at night or it won't open
Location: Close to HWY 427 and 409.
Overall hotel was good. Parking is 20$ per day (not included in nightly fare).
3 out of 5
by A verified traveler

Close to airport

Posted Sep 1, 2017
Staff were very lovely but the room was not clean. Microwave especially still had food bits inside. One of the face towels looked questionable - was not sure if it was used. The curtains did not close properly. But otherwise, a comfortable stay. Very very close to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Posted Aug 21, 2017
Loved the pool and hot tub, very relaxing and super friendly staff!