Ratings based on 1,699 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg

Close to airport

Posted Oct 23, 2017
Close to airport , convenient location. Had to walk to hotel after waiting for the free shuttle for 40 minutes
3 out of 5
Recommended
for Everyone
by A verified traveler from Curacao

Nice hotel, close to airport

Posted Oct 20, 2017
Pros: Clean and appealing
Cons: Did not stay long enough to comment
Location: Did not stay long enough to comment. Reason for us choosing the hotel was it proximity to the airport (our flight was at 06:00 a.m)
Our stay was not long, less than 24 hours. Hotel was clean nice room. We did not have much exchange with hotel staff. Hotel was nicer than hotel we stayed in downtown Toronto.
Comment from Hotel Management
Oct 22, 2017 by TP, Hotel Management
Hi Aishel, Thank you for sharing your feedback on Expedia. We are glad to know that your stay was comfortable and We wish you could have stayed for longer time to enjoy our services. Thank you!!
2 out of 5
by A verified traveler

Posted Oct 18, 2017
Old school hotel. Needs Reno. Carpet was stained. Great spacious gym, though. Decent swimming pool. Bed was comfortable.
Comment from Hotel Management
Oct 22, 2017 by TP, Hotel Management
HI, We appreciate our time to rate and comment us.We are sad to know that we did not met your expectation with our product. We are currently undergoing a renovation of our hotel and sure these areas will give the experience of luxury of our esteemed guest. Thank you that you liked GYM, Pool and comfortable bed. Thank you again!! TP
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Restaurant had good food and great service. Only downfall no gift or snack shop so if you wanted anything for your room outta luck. Check in simple and room was quiet and clean. Shuttle was efficient with friendly driver. Would stay again for sure if passing through on flights
Comment from Hotel Management
Oct 11, 2017 by TP, Hotel Management
Hi, Thank you for your feedback and we are glad that our product and services has made your stay comfortable. Your feedback will be shared with our team to be motivated and inspire by your praises. We apologize for not having a gift shop at our premises. Thank you for showing loyalty to come and visit us in future.
4 out of 5
Recommended
for Everyone
by A verified traveler from PEI

Overnight between flights

Posted Oct 10, 2017
Great hotel ; very close to airport, theiy have a bar food menu until midnight if you arrive late with good food, and a wonderful bartender. The gentleman at the front dest was professional, courteous, and extremely helpful. We wpuld definitely book there again.
Comment from Hotel Management
Oct 10, 2017 by TP, Hotel Management
Hi karen, Thank you for sharing your experience. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for showing trust on us which assured to us for staying at four points.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to airport terminal

Posted Oct 10, 2017
No issue with check in or check out. Staff was very friendly. Shuttle was on time at 4:30am in the morning and driver was very accomadting
Comment from Hotel Management
Oct 10, 2017 by TP, Hotel Management
Hi, We appreciate your time to share your comment and we are happy that we have exceeded your expectations. your comment will be shared with our team to be motivated. Thank You!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2017
Everything was fine, but I am disappointed that I had to pay for parking after I was told it was free. Not a big thing, just disappointed.
Comment from Hotel Management
Oct 6, 2017 by TP, Hotel Management
HI Dear, Thank you for sharing your feedback on expedia and we are happy to hear that stay was fins except the parking charges. The parking is at additional cost and we apologize for any miscommunication. Thank you!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Very nice hotel within walking distance from Terminal 3. Good value. There is a very nice outdoor patio.
Comment from Hotel Management
Oct 3, 2017 by TP, Hotel Management
Hi, Thank you for sharing your feedback and we are glad that your stay was comfortable. We really appreciate your time to rate us on Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo ny

Did the job

Posted Sep 29, 2017
Rooms were small. Very clean hotel and clean room the price of the hotel was right for a last minute trip to Toronto for my first time over the weekend for 2 nights. The hotel staff promptly checked me in when I arrived explained everything thoroughly except for the check out time. The lobby was nice with a small cafe/bar.
Comment from Hotel Management
Sep 30, 2017 by TP, Hotel Management
Hi John, Thank you for sharing you valuable feedback. We are glad to know that your stay was satisfactory and apologize that our team did not convey departure time upon check-in. We appreciate your time to rate us and comment. Thank You!!
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Posted Sep 28, 2017
Needed a last minute place near the airport. Room service was quick amd the shuttle was handy
Comment from Hotel Management
Sep 30, 2017 by TP, Hotel Management
Hi Broad, We appreciate your feedback on Expedia and glad to know that you liked the proximity from the airport and the services. Thank you for your time.