Ratings based on 1,415 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from manitoba

Comfortable as expected

Posted Nov 12, 2017
Sandman is my usual choice of hotels in any city as they are always comfortable and clean. This was my first visit to this one in particular as I did it online in a hurry and meant to book the one by the airport. I forgot my new iphone charger plugged in on the desk and called as soon as I noticed only to be told by housekeeping that she did not find it. I can still picture it exactly where I know it was left and it kind of annoyed me to have to go buy another one. Hope whoever found it needed it more than me. Other than that sandman is a great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Posted Nov 11, 2017
Food was good, bed was very comfortable, staff very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

We were only 35 minutes from the Royal Fair

Posted Nov 6, 2017
Pros: The rooms were large and a nice sitting area.
Cons: Change room at pool area. There might of been one but we didn't see one.
Location: We were 35 Minutes for the Royal Fair.
Check in around 3 p.m staff was friendly and happy to assist us.
5 out of 5
Recommended
for Couples
by A verified traveler

Weekend in toronto

Posted Nov 5, 2017
Great stay. Executive room with sofabed worked for our party of 3 adults.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Nov 5, 2017
Felt decadent staying here in this beautiful hotel! Recmomend it
4 out of 5
Recommended
for Everyone
by A verified traveler from huntsville

Posted Nov 3, 2017
Nice hotel. Id stay there again and recommend it. Staff were very polite and ready to help.
3 out of 5
by A verified traveler from Canada

Not really worth the price.

Posted Nov 2, 2017
The hotel entrance was updated, clean, open, and welcoming. I had high hopes, but my room was a bit disappointing. The linen was incredibly wrinkled, before even sitting on the beds, and the bedsheets seemed a bit small for the mattress. There were a couple of issues with bubbling wallpaper in the washroom and a scratched bed frame. Overall the room seemed in worse shape than I expected from the hotel website photos, and in need of some upkeep. I felt my room in another hotel was better than this and cost about $40 less. That being said, the washroom was nice and clean (minus the bubbling wallpaper). The hotel toiletries and teas/coffees were nice as well. I didn’t arrive when the pool was open, so I can only comment on the room. I suggest when you check-in, that you mention what time you need a shuttle the next morning. I had to go on an earlier shuttle because the front desk let me know that the 6am was full. I was glad I knew this the night before. Overall it was a fine experience, just not as good as I expected. Perhaps the attention to detail is usually better than what I experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 2, 2017
Friendly staff. Great facilities. Enjoyed Dennys for breakfast too. Definitely coming back.
5 out of 5
by A verified traveler

Posted Nov 1, 2017
Had a great experience, check in/ the staff were very friendly, room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2017
I stayed in the king suite. Had no complaints. Room was exceptionally clean and very cozy. I will definetly be returning!