Ratings based on 1,553 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

日本人なら使いやすいホテル

Posted Dec 2, 2016
とにかく、ゆっくりゆったりと できるホテル。しかも、日本語も 通じるので不安なく過ごせました。 また、使いたいです!
5 out of 5
by A verified traveler

Posted Nov 28, 2016
お風呂最高です! アメリカで深くて温かいお風呂に入ることができ、感激でした。子供達も大喜び! 近くの居酒屋で食事をして、スーパーに行って、日本に帰ったようでした。
Comment from Hotel Management
Dec 1, 2016 by Chihiro, Hotel Management
この度は都ハイブリッドホテルにご宿泊頂きまして誠にありがとうございます。ご滞在をご満喫して頂き、又、ご家族で良い思い出をお作り頂けたご様子をお聞き致しまして嬉しい限りでございます。 次回のご滞在を従業員一同、心よりお待ち申し上げております。
5 out of 5
by A verified traveler from tokyo. japan

ほっとするホテル

Posted Nov 19, 2016
湯船と洗い場のある浴室は、ホットします。 朝食の日本食ブッフェも定番のメニューで美味しくいただきました。
Comment from Hotel Management
Nov 23, 2016 by Chihiro, Hotel Management
shibayan様 この度は都ハイブリッドホテルにご宿泊頂きまして誠にありがとうございました。ご滞在をご満喫いただけたご様子で何よりでございます。次回のご来館を従業員一同、心よりお待ち申し上げております。 千尋ブラーム 宿泊課部長
5 out of 5
by A verified traveler from US

Enjoy the Japanese experience.

Posted Nov 14, 2016
Pros: The decor.
Cons: Maybe being 1 floor higher.
The staff were very friendly. They providedon't a high level of customer service.
Comment from Hotel Management
Nov 15, 2016 by Chihiro, Hotel Management
Dear Patricia Thank you very much for staying at Miyako Hybrid Hotel. We are very glad to hear that your stay was enjoyable and you liked our services and unique Japanese style features. We look forward to welcoming you back on your next stay. Chihiro Braam Director of Rooms
5 out of 5
by A verified traveler

A very nice find!

Posted Nov 7, 2016
Location: Safe location. Convenient to access various JP restaurants within 5 min drive.
Stayed on 4th floor, room facing parking lot in front of hotel. For business travelers, this easily beats typical offerings from Marriott, Hyatt, Hilton - e.g., this property is more comparable to JW Marriott, W, and Westin. The rooms are clean, well appointed and spacious. The sound-proofing is not great, but that's the situation at the 3 brands I listed above as well. The ambiance is consistent with a upper-end Japanese hotel - the staff are very polite and helpful. The lobby is quiet and respectful. If you enjoy Japanese hospitality, you'll feel right at home here. The restaurant prepares excellent Japanese food. I've sampled the tempura dinner and the katsu-curry (probably the best tonkatsu I've enjoyed in USA, rivals the offerings from Maisen in Tokyo). The bar offers a nice assortment of JP whiskeys (I enjoyed a Hibiki 17 and Yamazaki 12) and the happy hour pricing is more than reasonable. So what can be better? 2 easy fixes: 1. There is a spa in the hotel. It is more than reasonable to expect in-room toiletries to be on par with the offerings in the spa. Upgrade the shampoos, etc., and that'll leave a better impression. The towels are very high quality though. 2. This is a business hotel. It is reasonable to expect that guests will make use of the hotel Wifi network. Please upgrade usable throughput by 5-10x (upgrade package or add access points). It was far too slow from my hotel room. Conclusion: This is the best hotel in this area and I will stay here again.
Comment from Hotel Management
Nov 8, 2016 by Chihiro, Hotel Management
Thank you very much for choosing Miyako Hybrid Hotel for your recent trip to Torrance. We appreciate your positive comments very much regarding our hotel facility and services. We strive to provide the best services possible to ensure that our guests have excellent stays. We appreciate your valued feedback with your suggestions. We look forward to welcoming you back very soon. Chihiro Braam Director of Rooms
5 out of 5
by A verified traveler from US

Outstanding hotel.

Posted Nov 6, 2016
Location: Right next door to Mitsuwa (Japanese mall), so it's easy to walk next door to eat meals and buy groceries.
Great service: friendly, helpful staff. Really nice room: really fresh bedsheets, comfortable bed, very clean well appointed room. Serene decor.
Comment from Hotel Management
Nov 8, 2016 by Chihiro, Hotel Management
Dear David Thank you very much for staying at Miyako Hybrid Hotel. We are very pleased to hear that your stay was comfortable and you enjoyed our services. We appreciate your valued feedback. We look forward to your next stay. Chihiro Braam Director of Rooms
5 out of 5
by A verified traveler

Excellent

Posted Oct 27, 2016
Nice retreat, about 25mins from LAX. Spacious room, and attentive staff. We enjoyed our stay.
Comment from Hotel Management
Oct 28, 2016 by Chihiro, Hotel Management
Dear Owen Thank you for choosing Miyako Hybrid Hotel for your recent trip to Torrance. We are delighted to learn that your stay was enjoyable and our service met your expectation. We appreciate your valued feedback. We look forward to having you back with us soon. Chihiro Braam Director of Rooms
4 out of 5
by A verified traveler

Posted Oct 17, 2016
Pros: The bed was very comfortable and the decor was very pretty.
Cons: The TV didn't work and it was really difficult figuring out to work the shower...couldn't get hot water.
We really enjoyed our stay and would definitely come back.
Comment from Hotel Management
Oct 21, 2016 by Chihiro, Hotel Management
Thank you very much for staying at Miyako Hybrid Hotel. We are delighted to learn that you had a comfortable stay with us. We apologize for the inconvenience you experienced with our TV and the shower. We have forwarded your feedback to our maintenance team. We appreciate your valued feedback. We hope to welcome you back on your next visit. Chihiro Braam Director of Rooms
4 out of 5
by A verified traveler from Taiwan

隔壁房的聲音一直傳來

Posted Oct 16, 2016
浴室蓮蓬頭水壓極小,隔壁房使用廁所時一直傳來水管的聲音,除此之外一切ok, 四周什麼都沒有,要開車才行!
Comment from Hotel Management
Nov 8, 2016 by Chihiro, Hotel Management
Dear Francis Thank you very much for staying at Miyako Hybrid Hotel. We appreciate your taking time to provide us valued feedback regarding your stay. We look forward to welcoming you back on your next stay. Chihiro Braam Director of Rooms
5 out of 5
by A verified traveler from Brooklyn,NY

Fabulous hospitality

Posted Oct 7, 2016
Location: Los Angeles tour group arranged by hotel. Close to Redondo beach boardwalk and Japanese marketplace.
Services were excellent and loved the Japanese style bathroom amenities. I will return to the Spa and Sushi bar restaurant which was exceptional. I am disabled and the hotel staff was great.
Comment from Hotel Management
Oct 10, 2016 by Chihiro, Hotel Management
Dear DivaTH Thank you very much for staying at Miyako Hybrid Hotel. We are delighted to learn that you had excellent stay and enjoyed our Japanese-style bathroom amenities. We appreciate your valued feedback. We look forward to welcoming you back on your next visit. Chihiro Braam Director of Rooms