A very nice find!
Posted Nov 7, 2016
Stayed on 4th floor, room facing parking lot in front of hotel.
For business travelers, this easily beats typical offerings from Marriott, Hyatt, Hilton - e.g., this property is more comparable to JW Marriott, W, and Westin. The rooms are clean, well appointed and spacious. The sound-proofing is not great, but that's the situation at the 3 brands I listed above as well.
The ambiance is consistent with a upper-end Japanese hotel - the staff are very polite and helpful. The lobby is quiet and respectful. If you enjoy Japanese hospitality, you'll feel right at home here.
The restaurant prepares excellent Japanese food. I've sampled the tempura dinner and the katsu-curry (probably the best tonkatsu I've enjoyed in USA, rivals the offerings from Maisen in Tokyo). The bar offers a nice assortment of JP whiskeys (I enjoyed a Hibiki 17 and Yamazaki 12) and the happy hour pricing is more than reasonable.
So what can be better? 2 easy fixes:
1. There is a spa in the hotel. It is more than reasonable to expect in-room toiletries to be on par with the offerings in the spa. Upgrade the shampoos, etc., and that'll leave a better impression. The towels are very high quality though.
2. This is a business hotel. It is reasonable to expect that guests will make use of the hotel Wifi network. Please upgrade usable throughput by 5-10x (upgrade package or add access points). It was far too slow from my hotel room.
This is the best hotel in this area and I will stay here again.
Comment from Hotel Management
Nov 8, 2016 by Chihiro, Hotel Management
Thank you very much for choosing Miyako Hybrid Hotel for your recent trip to Torrance. We appreciate your positive comments very much regarding our hotel facility and services. We strive to provide the best services possible to ensure that our guests have excellent stays. We appreciate your valued feedback with your suggestions. We look forward to welcoming you back very soon.
Director of Rooms