Terrace/patio

Reviews of Sonesta ES Suites Torrance Redondo Beach

3 out of 5
Sonesta ES Suites Torrance Redondo Beach
19901 Prairie Ave, Torrance, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled musty, carpet seemed dirty.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Julia, thank you for sharing your observations. We're regretful to hear you experienced a musty smell and concerns about cleanliness. We hold cleanliness and freshness to high standards and will address these areas of concern. Thanks again for your valuable feedback and we hope to have the chance to better serve you in the future.

2/10 Terrible

Kamilla

Disliked: Cleanliness, staff & service, property conditions & facilities
I was bitten by fleas
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Kamilla, we deeply regret to hear about your discomfort during your stay. Please know that maintaining a clean and comfortable environment for our guests is of utmost importance to us. We've taken note of your observation concerning potential pests and assure you that we've initiated immediate measures to address the situation. We appreciate your feedback and hope for the opportunity to better serve you in the future.

4/10 Poor

Christa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2024
Response from Customer Service on Apr 13, 2024
We appreciate the feedback, Christa.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 10 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Mark, thank you for sharing your positive experiences at Sonesta ES Suites Torrance Redondo Beach. We're thrilled you had a great stay with us and we hope to welcome you back soon.

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel! The furniture in our hotel room were dirty maybe need a bit of an update but it was nice and roomy and came with a whole kitchen I would definitely stay again!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Felicia, it's so refreshing to hear that you found Sonesta ES Suites Torrance Redondo Beach to be a nice and spacious place to stay! We strive to provide well-equipped accommodation for our esteemed guests. It is noted that certain room elements might need some refreshing; rest assured, we have this under review. We're absolutely thrilled to welcome you back for another stay soon.

8/10 Good

Paul

Liked: Cleanliness
Great room space
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Paul, it's delightful to learn that you enjoyed the spaciousness of your room at Sonesta ES Suites Torrance Redondo Beach. We aim to provide comfort and convenience to our guests. Thank you for your positive feedback and we look forward to hosting you again.

2/10 Terrible

Valencia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 29, 2024
Valencia, it's disheartening to learn that your experience did not live up to your expectations. As we are always striving to improve, any specific details or areas of concern would be greatly appreciated. We hope for an opportunity to better serve you in the future.

2/10 Terrible

Tiana

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They waited all the way to the day they said my deposit was supposed to be on my card to tell me they charged me a cleaning and smoking fee and didn’t even smoke inside the room and left a few balloons because we celebrated my boyfriends birthday.
Response from Customer Service on Mar 29, 2024
Tiana, it's regrettable to hear about your situation. Our aim always is to provide clear and timely communication about any extra charges. We strive for a smoke-free environment and ask all our guests to respect this. In terms of cleaning fees, we charge only when extraordinary measures are needed post-departure. The information has been shared with our team to be extra attentive in future. We hope to provide you with a more satisfactory experience next time.

6/10 Okay

Jose, Redondo Beach

Traveled with family
This was a really nice place to stay at although there is a lot of construction onsite. Had a great first couple of nights and on the 3rd one there was a large altercation at the room above ours which ultimately lead to the police coming out twice and the people eventually being kicked. In the evening the phones are randomly answered at the front desk. Other than that, rooms were great and would certainly stay again
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Jose, it's good to hear you appreciated the value of your stay, despite encountering some disturbances. We regret any inconvenience due to the ongoing improvements and any noises that may have disrupted your stay. Rest assured, we are committed to enhancing guest experience. Your satisfaction is pivotal to us and we would be delighted to host your stay again, aiming for a more tranquil experience.

6/10 Okay

Gabriela

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 27, 2024
We appreciate the feedback, Gabriela.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 Terrible

Randy

Traveled with partner
Disliked: Staff & service
I moved my room to an another that was supposed to be quiet and construction was still going on right next door
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 25, 2024
Randy, your feedback is appreciated and we regret that you experienced noise disturbances during your stay. It’s our priority to offer a peaceful environment, so we’re sorry your expectations weren't met in this regard. We continually strive to enhance guest experience and will consider your comments for future improvements. We hope to get the chance to better serve you in the future.

6/10 Okay

Tiana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to upgrade rooms carpet dirty, couch looked filthy and smelled
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Tiana, we appreciate your time in providing feedback. There is always room for improvement, and your comments about the need for room upgrades are noted. We understand your discomfort regarding the cleanliness of the carpet and furniture. We assure you that we're committed to maintaining high standards of cleanliness and comfort, and we'll make our team aware of your observations. Thank you for bringing this to our attention.

2/10 Terrible

Arlett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was disgusting. There were stains on the couch cushions, it smelled like mildew. The closet had black stains on the pole where you hang your clothes. The carpets were stained and smelly. We left the same night we checked in…
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Arlett, we deeply regret to hear about your unsatisfactory experience. Our aim is to provide immaculate and comfortable accommodations for our guests, which it seems was not met during your stay. We've taken into account the conditions pertaining to your reservation and will address these matters diligently. Leaving the same night of check-in indicates a real concern; we'll make sure to take steps to prevent this from happening in the future.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent lovely experience so far
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Ashley, it's wonderful to hear about your positive experience at Sonesta ES Suites Torrance Redondo Beach. We're particularly glad to hear you had such a great interaction with our team members. Your kind words are appreciated and we can't wait to welcome you back for another lovely experience in the future.

10/10 Excellent

Nemia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 9, 2024
Nemia, thank you for sharing your feedback. We're thrilled to know that you found the Sonesta ES Suites Torrance Redondo Beach to be a pristine and well-maintained place. Your positive comments greatly encourage our team members to keep striving for excellence in providing an enjoyable stay for our guests. We hope to welcome you back in the future!

10/10 Excellent

Kyunghee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 8, 2024
Kyunghee, thank you for taking the time to share your experience at Sonesta ES Suites Torrance Redondo Beach. It's wonderful to hear you found our team members friendly. We look forward to welcoming you back in the future.

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 6, 2024
Carrie, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Thanks for the feedback, Ryan.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Mark, it's wonderful to see your perfect rating for Sonesta ES Suites Torrance Redondo Beach! We are truly grateful and encouraged by your support. We hope to welcome you back for another fantastic stay in the future.

2/10 Terrible

Deanna

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
There was a party going on until 1:30am. The staff did their best to accommodate but it was a terrible stay.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Deanna, it's disappointing to hear about your recent experience. Our goal is to ensure every guest has a peaceful and relaxing stay, and it seems we fell short this time. We appreciate your understanding of our team's efforts. Please know we're committed to improving our guest experience based on feedback like yours.

4/10 Poor

Ariana

Had to wait 2.5 hours after check in for my room and they did not accommodate me in anyway
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Ariana, it's unfortunate to hear about your wait during check-in and we apologize for the inconvenience. Our goal is to make the check-in process as smooth as possible for our guests. We absolutely value your feedback and will utilize it to refine our operations accordingly. We hope for an opportunity to better serve you in the future.

10/10 Excellent

Jaylene, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 17, 2024
Thank you for the perfect rating, Jaylene!We are very pleased to hear that you had a wonderful stay at Sonesta ES Suites Torrance Redondo Beach. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Aurora

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean Really nice and friendly staff. Safe best place ever its my second time and where planning to stay again..
Stayed 3 nights in Dec 2023
Response from Customer Service on Feb 9, 2024
Aurora, we're thrilled to hear about your fantastic experience at Sonesta ES Suites Torrance Redondo Beach. It's wonderful to know that our team members were friendly and our hotel's cleanliness and safety standards met your expectations. We appreciate you choosing us for your stay and are eager to welcome you back for your next visit.

4/10 Poor

Joey

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 20, 2024
Joey, it seems there was something about your stay that didn't live up to expectations. We strive for superior guest experiences and would value the opportunity to understand any specific issues that may have occurred. Your feedback would be truly beneficial and appreciated. Thank you.

10/10 Excellent

Beatriz

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 20, 2024
Thank you for sharing your perfect rating with us, Beatriz!It's wonderful to see how much you appreciated your time at Sonesta ES Suites Torrance Redondo Beach! We want everyone to feel right at home at Sonesta ES Suites Torrance Redondo Beach. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

4/10 Poor

Jacqueline

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I didn’t know I’d have to walk the entire premises to get to my room once I arrived. I also didn’t know I’d have to climb 2 flights of stairs to get to my room, with my bags in tow. No assistance was available. The furniture was filthy, as well as the carpet. The neighboring room was constantly smoking weed so my room always smelled like skunk. I will NOT stay here again.
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 27, 2024
Jacqueline, we're deeply regretful to learn about the difficulties you experienced on arrival and about the cleanliness concerns in your room. It's disappointing to hear about the odor issue as well. Please accept our apologies and know this isn't reflective of the usual standards we strive for. Your comments have been shared with our team members for review and improvement. We hope you will reconsider and allow us a chance to improve your overall perspective in the future.

8/10 Good

Beverly

Traveled with family
Convenient location
Stayed 6 nights in Jan 2024
Response from Customer Service on Jan 20, 2024
Beverly, it's great to hear you found the location of Sonesta ES Suites Torrance Redondo Beach convenient. We always aim to provide a seamless experience for our guests. We hope to welcome you back soon.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 18, 2024
Thank you for the fantastic rating, Kimberly!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta ES Suites Torrance Redondo Beach! We can't wait to see you again soon.

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. Location of property was great. The design and accessibility of the rooms were accommodating. The only concern was that the remote for the TV in the bedroom was missing. Otherwise, everything was good.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 16, 2024
Elizabeth, we appreciate your feedback regarding your stay at Sonesta ES Suites Torrance Redondo Beach. It's delightful to hear you recognized our team's professionalism and enjoyed the convenience of our location. Regarding your concern with the TV remote, we strive to maintain all guestroom amenities in perfect order. We apologize for any discomfort this may have caused and hope it didn't mar your overall experience. We hope to welcome you back for another pleasant stay.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 15, 2024
Thank you for sharing your feedback.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 Excellent

SUSAN

Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 14, 2024
Thank you for the wonderful rating, Susan!It's fantastic you enjoyed your time at Sonesta ES Suites Torrance Redondo Beach so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Rebecca, we're thrilled you had a fantastic stay at Sonesta ES Suites Torrance Redondo Beach! We really appreciate your perfect rating and hope to have the pleasure of hosting you again in the future. Thank you for choosing us.

10/10 Excellent

Richelle

Stayed 12 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thanks for the outstanding rating, Richelle!We're delighted your time at Sonesta ES Suites Torrance Redondo Beach was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Sherrice

Traveled with family
Liked: Cleanliness, staff & service
Liked but needs an upgrade
I enjoyed my stay but the rooms need to be updated and the beds are not that comfortable. Only a few channels came in on the tv which wasn’t a big deal since we did not stay in the room that much. I like the large space and multiple bathrooms. The kitchen was a plus with the full size fridge and stove top.
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 3, 2024
Sherrice, thank you for sharing your stay experience at Sonesta ES Suites Torrance Redondo Beach. We appreciate your feedback regarding the rooms and bed comfort, rest assured that we always strive to improve our guest's experience. We're glad to hear you enjoyed the spaciousness of your room and the amenities like the kitchen with full-sized refrigerator and stove top. Looking forward to welcoming you back soon.

8/10 Good

Shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely go back
I love having the convenience of having. Kitchen and the living room to relax instead of being in bed all day. The room was spacious and clean along with the kitchen being nice.
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 3, 2024
Shi, thank you for sharing your experience at Sonesta ES Suites Torrance Redondo Beach. It's delightful to hear how much you appreciated the generous living spaces, cleanliness, and particularly the kitchen provisions in your suite. We strive to provide a comfortable, home-like atmosphere and it seems we were able to achieve this for you. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Shontae

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thank you for sharing your feedback, Shontae.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extended stay. Coffee maker and toaster in room broken. Staff did not replace. Couch was shreded in 3 rooms that we were shown. Staff on late shift allowed partying in breakfast area that could be heard in room. Outside patio dirty. Pool and spa closed. Laundry room dirty with washers and dryers full of hair and filth.
Stayed 10 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Patricia, we regret to hear that your stay did not meet your expectations. We apologize for any issues you faced with the room amenities, and it's unfortunate you found the communal areas not up to standard. All concerns, including late-night noise disturbances and cleanliness, are taken seriously. We'll ensure our team members are aware for further improvement. We appreciate your feedback and hope to have the chance to show our growth in the future.

8/10 Good

ÖNER

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Bir daha gelsem yine aynı yerde kalabilirim. Ama odadaki halılar çok pis. Etrafında market vesaire var ama gezilecek bir yer yok. Konaklama için tercih edilebilir.
Stayed 6 nights in Dec 2023
Response from Customer Service on Dec 31, 2023
Öner, Sonesta ES Suites Torrance Redondo Beach'teki deneyiminizi paylaştığınız için teşekkür ederiz. Halıların temizliği ile ilgili gözlemlerinizi anlıyoruz ve en yüksek standartları korumak için sürekli çalışıyoruz. Konumumuzu konaklama gereksinimleriniz için uygun bulduğunuza çok sevindik ve gelecekte size tekrar hizmet vermeyi umuyoruz.

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 31, 2024
Manuel, thank you for your rating of the Sonesta ES Suites Torrance Redondo Beach. It seems like your stay was enjoyable overall. We hope to offer you an even more exceptional experience on your next visit. See you soon!

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Richard, we're elated to know that your stay at Sonesta ES Suites Torrance Redondo Beach met your expectations. Your rating paints an encouraging picture. We look forward to hosting you once again in the future.

2/10 Terrible

John

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in complete disrepair and the photos are inaccurate. When we arrived and checked in, the room smelled of sewage, the carpet and furniture were stained beyond belief and there were rips and tears in the couch and chairs. We asked for a refund without even unpacking our bags and they declined us, keeping the full amount. Both Expedia and the hotel stood behind the “nonrefundable” reservation terms and kept our money. Tough lesson - don’t stay here.
Stayed 5 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
John, we deeply regret the dissatisfaction you experienced during your visit. It's unfortunate that the condition of the room was not up to expectations and that you encountered a discrepancy between our imagery and the actual room. We understand your concerns regarding the refusal of your refund request, which adheres to the reservation terms. We value every feedback as it helps us improve. We hope you allow us another opportunity in the future to deliver a more satisfying stay.

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Rebecca, thank you for your rating. The entire team at Sonesta ES Suites Torrance Redondo Beach is thrilled to know you had a successful stay. We hope to welcome you back in the near future. Safe travels!

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 22, 2023
Betsy, thank you for your perfect rating. At Sonesta ES Suites Torrance Redondo Beach, we strive to offer an exceptional stay experience to every guest. We're thrilled to see we've met this goal with your stay. Do visit us again on your next trip!

10/10 Excellent

Yvette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 20, 2023
Yvette, thank you for your review. We're thrilled to know that your stay at Sonesta ES Suites Torrance Redondo Beach met your expectations. We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Heyzen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 18, 2023
Heyzen, it's terrific to hear that your stay at Sonesta ES Suites Torrance Redondo Beach was enjoyable. We strive to provide all our guests with an exceptional experience. We hope to see you again in the future!

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, very nice atmosphere
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 17, 2023
Yvette, it's wonderful to hear you had a positive experience at Sonesta ES Suites Torrance Redondo Beach. Thank you for recognizing our pleasant ambiance. We hope to welcome you back soon!

10/10 Excellent

Andrew

Honestly the staff here make up for any issues that this hotel has!! 😯 We travel all the time & this is the kindest, most knowledgeable and helpful staff ever!! The rooms are like individual apartments, beds are comfy, free parking passes, breakfast, they allow pets & the water pressure is awesome. The living room furniture could use updating, but otherwise we would absolutely absolutely stay here again & definitely recommend. ⭐⭐⭐⭐⭐
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 8, 2023
Andrew, thank you for your glowing review of Sonesta ES Suites Torrance Redondo Beach. We're thrilled to hear that our exceptional team members made a positive impact on your experience. Our aim is to provide our guests with rooms that are as comfortable as they are spacious and it's rewarding to know you felt right at home. Your recommendation is the highest compliment we could receive! Feedback like yours helps us continually improve, and rest assured, your comment about the living room furnishings has been noted. See you again soon on your next visit - the comforts of home await. Safe travels.

10/10 Excellent

jessica

Traveled with pets
Liked: Cleanliness, staff & service, amenities
This property is in an excellent location. There is ample parking and pet friendly. The hotel has doggy bags and great place to walk the dogs. The furniture is a bit old but overall; we enjoyed our stay here. Definitely would stay here again; highly recommend this hotel.
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 8, 2023
Jessica, your feedback confirms that Sonesta ES Suites Torrance Redondo Beach's location and pet-friendly amenities are appreciated by our guests. We are delighted that you and your pets enjoyed your visit. We're continuously working on updates to enhance our guest experience, and we appreciate your comment about the furniture. Looking forward to welcoming you and your pets back in the future. Your high recommendation is truly valued.

10/10 Excellent

Wesley

Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 9, 2023
Wesley, thank you for taking the time to rate your stay at Sonesta ES Suites Torrance Redondo Beach. We are delighted to know that you had a superb experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay!

8/10 Good

Thomas, torrance

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Kitchen
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 7, 2023
Thomas, it's pleasing to hear that you took note of our in-suite kitchen facilities at Sonesta ES Suites Torrance Redondo Beach. These amenities are designed to give guests a comfortable, home-away-from-home experience, and we're glad to note this added positivity to your experience. We look forward to having you stay with us again in the future.