Terrace/patio

Reviews of Sonesta ES Suites Torrance Redondo Beach

3 out of 5
Sonesta ES Suites Torrance Redondo Beach
19901 Prairie Ave, Torrance, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1006 reviews" "
Rating 8 - Good. 293 out of 1006 reviews" "
Rating 6 - Okay. 102 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tiana

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They waited all the way to the day they said my deposit was supposed to be on my card to tell me they charged me a cleaning and smoking fee and didn’t even smoke inside the room and left a few balloons because we celebrated my boyfriends birthday.

6/10 Okay

Jose, Redondo Beach

Traveled with family
This was a really nice place to stay at although there is a lot of construction onsite. Had a great first couple of nights and on the 3rd one there was a large altercation at the room above ours which ultimately lead to the police coming out twice and the people eventually being kicked. In the evening the phones are randomly answered at the front desk. Other than that, rooms were great and would certainly stay again
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Jose, it's good to hear you appreciated the value of your stay, despite encountering some disturbances. We regret any inconvenience due to the ongoing improvements and any noises that may have disrupted your stay. Rest assured, we are committed to enhancing guest experience. Your satisfaction is pivotal to us and we would be delighted to host your stay again, aiming for a more tranquil experience.

6/10 Okay

Gabriela

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 27, 2024
We appreciate the feedback, Gabriela.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 Terrible

Randy

Traveled with partner
Disliked: Staff & service
I moved my room to an another that was supposed to be quiet and construction was still going on right next door
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 25, 2024
Randy, your feedback is appreciated and we regret that you experienced noise disturbances during your stay. It’s our priority to offer a peaceful environment, so we’re sorry your expectations weren't met in this regard. We continually strive to enhance guest experience and will consider your comments for future improvements. We hope to get the chance to better serve you in the future.

6/10 Okay

Tiana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to upgrade rooms carpet dirty, couch looked filthy and smelled
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Tiana, we appreciate your time in providing feedback. There is always room for improvement, and your comments about the need for room upgrades are noted. We understand your discomfort regarding the cleanliness of the carpet and furniture. We assure you that we're committed to maintaining high standards of cleanliness and comfort, and we'll make our team aware of your observations. Thank you for bringing this to our attention.

2/10 Terrible

Arlett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was disgusting. There were stains on the couch cushions, it smelled like mildew. The closet had black stains on the pole where you hang your clothes. The carpets were stained and smelly. We left the same night we checked in…
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Arlett, we deeply regret to hear about your unsatisfactory experience. Our aim is to provide immaculate and comfortable accommodations for our guests, which it seems was not met during your stay. We've taken into account the conditions pertaining to your reservation and will address these matters diligently. Leaving the same night of check-in indicates a real concern; we'll make sure to take steps to prevent this from happening in the future.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent lovely experience so far
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Ashley, it's wonderful to hear about your positive experience at Sonesta ES Suites Torrance Redondo Beach. We're particularly glad to hear you had such a great interaction with our team members. Your kind words are appreciated and we can't wait to welcome you back for another lovely experience in the future.

10/10 Excellent

Nemia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 9, 2024
Nemia, thank you for sharing your feedback. We're thrilled to know that you found the Sonesta ES Suites Torrance Redondo Beach to be a pristine and well-maintained place. Your positive comments greatly encourage our team members to keep striving for excellence in providing an enjoyable stay for our guests. We hope to welcome you back in the future!

10/10 Excellent

Kyunghee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 8, 2024
Kyunghee, thank you for taking the time to share your experience at Sonesta ES Suites Torrance Redondo Beach. It's wonderful to hear you found our team members friendly. We look forward to welcoming you back in the future.

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 6, 2024
Carrie, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 27, 2024
Thanks for the feedback, Ryan.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Mark, it's wonderful to see your perfect rating for Sonesta ES Suites Torrance Redondo Beach! We are truly grateful and encouraged by your support. We hope to welcome you back for another fantastic stay in the future.

2/10 Terrible

Deanna

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
There was a party going on until 1:30am. The staff did their best to accommodate but it was a terrible stay.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Deanna, it's disappointing to hear about your recent experience. Our goal is to ensure every guest has a peaceful and relaxing stay, and it seems we fell short this time. We appreciate your understanding of our team's efforts. Please know we're committed to improving our guest experience based on feedback like yours.

4/10 Poor

Ariana

Had to wait 2.5 hours after check in for my room and they did not accommodate me in anyway
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Ariana, it's unfortunate to hear about your wait during check-in and we apologize for the inconvenience. Our goal is to make the check-in process as smooth as possible for our guests. We absolutely value your feedback and will utilize it to refine our operations accordingly. We hope for an opportunity to better serve you in the future.

10/10 Excellent

Jaylene, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 17, 2024
Thank you for the perfect rating, Jaylene!We are very pleased to hear that you had a wonderful stay at Sonesta ES Suites Torrance Redondo Beach. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Aurora

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean Really nice and friendly staff. Safe best place ever its my second time and where planning to stay again..
Stayed 3 nights in Dec 2023
Response from Customer Service on Feb 9, 2024
Aurora, we're thrilled to hear about your fantastic experience at Sonesta ES Suites Torrance Redondo Beach. It's wonderful to know that our team members were friendly and our hotel's cleanliness and safety standards met your expectations. We appreciate you choosing us for your stay and are eager to welcome you back for your next visit.

4/10 Poor

Joey

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 20, 2024
Joey, it seems there was something about your stay that didn't live up to expectations. We strive for superior guest experiences and would value the opportunity to understand any specific issues that may have occurred. Your feedback would be truly beneficial and appreciated. Thank you.

10/10 Excellent

Beatriz

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 20, 2024
Thank you for sharing your perfect rating with us, Beatriz!It's wonderful to see how much you appreciated your time at Sonesta ES Suites Torrance Redondo Beach! We want everyone to feel right at home at Sonesta ES Suites Torrance Redondo Beach. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

4/10 Poor

Jacqueline

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I didn’t know I’d have to walk the entire premises to get to my room once I arrived. I also didn’t know I’d have to climb 2 flights of stairs to get to my room, with my bags in tow. No assistance was available. The furniture was filthy, as well as the carpet. The neighboring room was constantly smoking weed so my room always smelled like skunk. I will NOT stay here again.
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 27, 2024
Jacqueline, we're deeply regretful to learn about the difficulties you experienced on arrival and about the cleanliness concerns in your room. It's disappointing to hear about the odor issue as well. Please accept our apologies and know this isn't reflective of the usual standards we strive for. Your comments have been shared with our team members for review and improvement. We hope you will reconsider and allow us a chance to improve your overall perspective in the future.

8/10 Good

Beverly

Traveled with family
Convenient location
Stayed 6 nights in Jan 2024
Response from Customer Service on Jan 20, 2024
Beverly, it's great to hear you found the location of Sonesta ES Suites Torrance Redondo Beach convenient. We always aim to provide a seamless experience for our guests. We hope to welcome you back soon.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 18, 2024
Thank you for the fantastic rating, Kimberly!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta ES Suites Torrance Redondo Beach! We can't wait to see you again soon.

10/10 Excellent

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. Location of property was great. The design and accessibility of the rooms were accommodating. The only concern was that the remote for the TV in the bedroom was missing. Otherwise, everything was good.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 16, 2024
Elizabeth, we appreciate your feedback regarding your stay at Sonesta ES Suites Torrance Redondo Beach. It's delightful to hear you recognized our team's professionalism and enjoyed the convenience of our location. Regarding your concern with the TV remote, we strive to maintain all guestroom amenities in perfect order. We apologize for any discomfort this may have caused and hope it didn't mar your overall experience. We hope to welcome you back for another pleasant stay.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Rebecca, we're thrilled you had a fantastic stay at Sonesta ES Suites Torrance Redondo Beach! We really appreciate your perfect rating and hope to have the pleasure of hosting you again in the future. Thank you for choosing us.

10/10 Excellent

Richelle

Stayed 12 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thanks for the outstanding rating, Richelle!We're delighted your time at Sonesta ES Suites Torrance Redondo Beach was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 Terrible

Shontae

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Thank you for sharing your feedback, Shontae.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extended stay. Coffee maker and toaster in room broken. Staff did not replace. Couch was shreded in 3 rooms that we were shown. Staff on late shift allowed partying in breakfast area that could be heard in room. Outside patio dirty. Pool and spa closed. Laundry room dirty with washers and dryers full of hair and filth.
Stayed 10 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Patricia, we regret to hear that your stay did not meet your expectations. We apologize for any issues you faced with the room amenities, and it's unfortunate you found the communal areas not up to standard. All concerns, including late-night noise disturbances and cleanliness, are taken seriously. We'll ensure our team members are aware for further improvement. We appreciate your feedback and hope to have the chance to show our growth in the future.

8/10 Good

ÖNER

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Bir daha gelsem yine aynı yerde kalabilirim. Ama odadaki halılar çok pis. Etrafında market vesaire var ama gezilecek bir yer yok. Konaklama için tercih edilebilir.
Stayed 6 nights in Dec 2023
Response from Customer Service on Dec 31, 2023
Öner, Sonesta ES Suites Torrance Redondo Beach'teki deneyiminizi paylaştığınız için teşekkür ederiz. Halıların temizliği ile ilgili gözlemlerinizi anlıyoruz ve en yüksek standartları korumak için sürekli çalışıyoruz. Konumumuzu konaklama gereksinimleriniz için uygun bulduğunuza çok sevindik ve gelecekte size tekrar hizmet vermeyi umuyoruz.

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 31, 2024
Manuel, thank you for your rating of the Sonesta ES Suites Torrance Redondo Beach. It seems like your stay was enjoyable overall. We hope to offer you an even more exceptional experience on your next visit. See you soon!

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Richard, we're elated to know that your stay at Sonesta ES Suites Torrance Redondo Beach met your expectations. Your rating paints an encouraging picture. We look forward to hosting you once again in the future.

2/10 Terrible

John

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in complete disrepair and the photos are inaccurate. When we arrived and checked in, the room smelled of sewage, the carpet and furniture were stained beyond belief and there were rips and tears in the couch and chairs. We asked for a refund without even unpacking our bags and they declined us, keeping the full amount. Both Expedia and the hotel stood behind the “nonrefundable” reservation terms and kept our money. Tough lesson - don’t stay here.
Stayed 5 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
John, we deeply regret the dissatisfaction you experienced during your visit. It's unfortunate that the condition of the room was not up to expectations and that you encountered a discrepancy between our imagery and the actual room. We understand your concerns regarding the refusal of your refund request, which adheres to the reservation terms. We value every feedback as it helps us improve. We hope you allow us another opportunity in the future to deliver a more satisfying stay.

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Rebecca, thank you for your rating. The entire team at Sonesta ES Suites Torrance Redondo Beach is thrilled to know you had a successful stay. We hope to welcome you back in the near future. Safe travels!

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 22, 2023
Betsy, thank you for your perfect rating. At Sonesta ES Suites Torrance Redondo Beach, we strive to offer an exceptional stay experience to every guest. We're thrilled to see we've met this goal with your stay. Do visit us again on your next trip!

10/10 Excellent

Yvette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 20, 2023
Yvette, thank you for your review. We're thrilled to know that your stay at Sonesta ES Suites Torrance Redondo Beach met your expectations. We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Heyzen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 18, 2023
Heyzen, it's terrific to hear that your stay at Sonesta ES Suites Torrance Redondo Beach was enjoyable. We strive to provide all our guests with an exceptional experience. We hope to see you again in the future!

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience, very nice atmosphere
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 17, 2023
Yvette, it's wonderful to hear you had a positive experience at Sonesta ES Suites Torrance Redondo Beach. Thank you for recognizing our pleasant ambiance. We hope to welcome you back soon!

10/10 Excellent

Andrew

Honestly the staff here make up for any issues that this hotel has!! 😯 We travel all the time & this is the kindest, most knowledgeable and helpful staff ever!! The rooms are like individual apartments, beds are comfy, free parking passes, breakfast, they allow pets & the water pressure is awesome. The living room furniture could use updating, but otherwise we would absolutely absolutely stay here again & definitely recommend. ⭐⭐⭐⭐⭐
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 8, 2023
Andrew, thank you for your glowing review of Sonesta ES Suites Torrance Redondo Beach. We're thrilled to hear that our exceptional team members made a positive impact on your experience. Our aim is to provide our guests with rooms that are as comfortable as they are spacious and it's rewarding to know you felt right at home. Your recommendation is the highest compliment we could receive! Feedback like yours helps us continually improve, and rest assured, your comment about the living room furnishings has been noted. See you again soon on your next visit - the comforts of home await. Safe travels.

10/10 Excellent

jessica

Traveled with pets
Liked: Cleanliness, staff & service, amenities
This property is in an excellent location. There is ample parking and pet friendly. The hotel has doggy bags and great place to walk the dogs. The furniture is a bit old but overall; we enjoyed our stay here. Definitely would stay here again; highly recommend this hotel.
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 8, 2023
Jessica, your feedback confirms that Sonesta ES Suites Torrance Redondo Beach's location and pet-friendly amenities are appreciated by our guests. We are delighted that you and your pets enjoyed your visit. We're continuously working on updates to enhance our guest experience, and we appreciate your comment about the furniture. Looking forward to welcoming you and your pets back in the future. Your high recommendation is truly valued.

10/10 Excellent

Wesley

Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 9, 2023
Wesley, thank you for taking the time to rate your stay at Sonesta ES Suites Torrance Redondo Beach. We are delighted to know that you had a superb experience with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic stay!

8/10 Good

Thomas, torrance

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Kitchen
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 7, 2023
Thomas, it's pleasing to hear that you took note of our in-suite kitchen facilities at Sonesta ES Suites Torrance Redondo Beach. These amenities are designed to give guests a comfortable, home-away-from-home experience, and we're glad to note this added positivity to your experience. We look forward to having you stay with us again in the future.

10/10 Excellent

Ieshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Dec 5, 2023
Ieshia, it's wonderful to see your perfect score for Sonesta ES Suites Torrance Redondo Beach. Thank you for choosing us and taking the time to rate us. We hope to welcome you back again soon!

6/10 Okay

Aaron

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Customer Service on Dec 5, 2023
Aaron, we've noticed your rating and appreciate the time you've taken to evaluate your stay. We’re always aiming for full satisfaction and it seems we didn't hit the mark this time. We hope to have the opportunity to deliver a more satisfying experience in the future.

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 29, 2023
Myra, we're thrilled to hear of your experience at Sonesta ES Suites Torrance Redondo Beach. Your positive feedback means a lot to us. Do consider us again whenever your travels bring you back to the area.

6/10 Okay

Travon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an old hotel the furniture in the rooms is dirty and worn. The rooms are stuffy the appliances should definitely be wiped down before touching.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 28, 2023
Travon, thank you for your feedback. It's important that guests feel comfortable in their rooms, and we regret to hear that your experience didn't meet your expectations. Much attention is generally given to maintain cleanliness and room conditions, we're sorry for any shortfall you experienced. We shall consider your feedback and continue to improve. Thank you for choosing to stay with us.

8/10 Good

Jessica

Traveled with partner, Traveled with family
Nice property
Stayed 3 nights in Nov 2023
Response from Customer Service on Nov 28, 2023
Jessica, your feedback makes us glad to hear that you thought Sonesta ES Suites Torrance Redondo Beach was a pleasant place to stay. We are committed to providing a high standard of service and ensuring our property meets expectations. Thank you for choosing us and taking the time to leave your comments.

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my go to place. Its very spacious compared to other hotels
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 14, 2023
Angel, we're thrilled Sonesta ES Suites Torrance Redondo Beach has become your go-to place. We take pride in offering ample space for our valued guests to enjoy. Your continued patronage means the world to our team. We can't wait to welcome you back next time your travels bring you to our area.

8/10 Good

Julia

Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 29, 2023
Thank you for the 4-star rating, Julia!It's great your time at Sonesta ES Suites Torrance Redondo Beach was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Krista

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Hotel was amazing. Got an upgrade. Very clean. Service was great! Quiet area. Easy access to room. I would stay there every time.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 8, 2023
Krista, it's wonderful to hear that you found the Sonesta ES Suites Torrance Redondo Beach exceptional. We're thrilled that the room upgrade, cleanliness, and top-notch service met your expectations. Our team members are always here to ensure your comfort and satisfaction for a peaceful stay. Your intent to choose us again is the highest compliment. Thank you for sharing your experience!

10/10 Excellent

GLORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Customer Service on Nov 9, 2023
Thank you for the great rating, Gloria!We're thrilled to see how much you enjoyed staying at Sonesta ES Suites Torrance Redondo Beach. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 4, 2023
Thanks for the fantastic rating, Lamont!It's outstanding we could exceed your expectations during your stay at Sonesta ES Suites Torrance Redondo Beach. We're all looking forward to your next stay with us.

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfortable
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 23, 2023
Noel, it's wonderful to hear that you found your stay at the Sonesta ES Suites Torrance Redondo Beach to be pleasant and snug. Comfort is a priority for our guests and we are glad that we lived up to your expectations. We hope to welcome you back soon!