Food court

Reviews of Hotel Sierra Silvana

4 out of 5
Hotel Sierra Silvana
Via Don Bartolo Boggia, 5, Fasano, BR

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 288 reviews" "
Rating 8 - Good. 129 out of 288 reviews" "
Rating 6 - Okay. 26 out of 288 reviews" "
Rating 4 - Poor. 13 out of 288 reviews" "
Rating 2 - Terrible. 2 out of 288 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Stayed 1 night in Aug 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Dulce

Stayed 1 night in Jun 2023

4/10 Poor

Abraham

Stayed 3 nights in Aug 2022

8/10 Good

Hugo

Stayed 3 nights in Aug 2022

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice grounds, average hotel
Very nice grounds and lovely remote location. Room was a little dilapidated and the Aircon didn't really do much.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel posto
Stayed 1 night in Jul 2021

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

lee

Liked: Staff & service, property conditions & facilities
Not so great
The staff is very friendly and nice. However we had tons of ants in our room and the bed was extremely uncomfortable. Also, if you're travelling with a pet be prepared to leave it in the toom the entire stay. Pets are not allowed anywhere but the room :(
Stayed 1 night in Jul 2020

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. The room was warm. Very family friendly hotel.
Stayed 2 nights in Jul 2020

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sierra Silvana- a win all around!
This great hotel on the mountainside was a wonderful weekend getaway for my family. It’s property was larger than I expected and beautifully manicured. My kids enjoyed the huge pool (and trampoline), and my husband and I enjoyed the live music in the evening with a drink from their bar. Service was great and it was a close drive to the beach and local attractions. I would stay here again!
Stayed 2 nights in Jun 2020

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in lovely setting
Lovely hill top setting and garden view from room balcony. Room good with comfortable bed and bathroom with all facilities. Buffet breakfast had plenty of choice and dinner menu good with large starters!! Pool huge!! Although not decorated in a modern style it had an Italian charm. Would recommend.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service rooms cleaned every day spotless. Great pool and out side areas. Downside no in room brewing facilities and the air con was fixed around 22/23 c did speak to reception and was told it needed time to cool down. But didn't change all of the time we were. But good hotel
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveler

Ok 1 night stay -not more than that!
Very noisy blocks with children can hear from other floors. Decor is old need refresh Good breakfast
Stayed 1 night in Aug 2018

10/10 Excellent

Jenny, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel in picturesque setting
We spent a week here and loved everything as we wanted a quiet and relaxed holiday
Stayed 7 nights in Jul 2018

6/10 Okay

Carol, england

Liked: Cleanliness
Disliked: Room comfort
Hotel 12 miles approx from coast so how come I was allowed to request a sea view . I also requested walk in shower which management told me on arrival they didn’t have, a room was found with a shower which was very poor and smelled if you sat on the toilet your feet were in the shower Very disappointed with Expedia . I realise that you can’t view all hotels but this was very disappointing and may I add a terrible road up to hotel even for an experienced driver .
Stayed 11 nights in Jun 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Front desk staff were always extremely helpful. Lots of parking available. No water in kids pool but it was out of season (last week in Oct)....the main pool was still open though. Great service in restaurant. Menu and food in restaurant was great. Good selection for breakfast buffet. Menu of the day for dinner was good and there were nice varied choices every day. You'd really need a car to get out and about, if staying here out of season, as many local places are closed. Saying that there are a couple of good restaurants nearby within walking distance. Location is a good base for sightseeing in the area or trips out to the coast/beach (by car).
Stayed 5 nights in Oct 2017

10/10 Excellent

jenny, derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast
Lovely hotel perfect for exploring the area. Guaceto beach has fabulous snorkelling. Hotel does a lovely breakfast.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very quiet.
We had a lovely short stay at Sierra Silvana. It is a pretty hotel and the staff were very helpful. It is in a very peaceful location. We ate out at the nearby restaurant The Grand Quercia which we highly recommend. There is a small shop close by and bar which were both lovely. We loved seeing the nearby Trulli and drove to Lido Morelli which is about 20 minutes away and is a beautiful beach. Try one of Mimo's (the barman at the Sierra Silvana) Mojito's - they are very good. Close to places such as Alberobello, Cisternino and Ostuni if you have a car.
Stayed 4 nights in Jul 2017

6/10 Okay

Sharon

Liked: Property conditions & facilities
The hotel's main lobby/building was nice but the building where our room was located looked old fashioned and dark. The room was not that spacious and the bed was horribly hard. I liked the garden and playground area. The receptionists were friendly and helpful. The free breakfast was good. Would I come back? Probably not ☹️️

6/10 Okay

Verified traveler

Disliked: Room comfort
the room was outdated, hard mattress and no blanket provided.

4/10 Poor

worldwidetravel

Liked: Staff & service
It's ok, nothing special, the staff were lovely
Unexpected random charges, room not as advertised facilities below expectations

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On the mountain far from beach. Staff very nice and helpful. Overall rooms old and outdated

8/10 Good

Teresa, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
selva of Fasano hotel
We had a relaxing time at this hotel, it was quiet, and just what we were needing. Hotel is very clean, and staff very helpful. As we knew the area very well we knew exactly where to go, however could be out of the way for some visitors who do not have local knowledge. Beautiful part of Italy, car is essential to benefit from all of the surrounding towns and countryside. Would definitely recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hillside location
Hotel tucked away on the hillside above Fasano. A wedding venue. Lovely pool - if a little chilly. Good for a family gathering. You need transport.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very very clean
It seemed the staff was always cleaning. Very nice hotel. A little far out and had a difficult te finding, but once you got the lay of the land it wasn't that difficult

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful. It was very well kept and the staff was friendly. I would recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - 20 mins from beach
Food ok, but pleased we had a car & could drive around the area and out to dinner in evening. Alberrobello lovely. Wouldn't have enjoyed the half board option. Breakfast ok, loads of cake! so kids were happy! but not great choice of fruit (weird considering the area). Pool area nice, sister hotel on beach nicer and worth tsking bus or driving to (you pay €20 extra per person for parasol, €10 for kids).

10/10 Excellent

Erin, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably clean hotel with very helpful staff
The hotel is incredibly clean with a beautiful pool area, including a toddler's pool. The bar looks onto the pool area which is lit up at night. Reception are friendly and helpful, and generally speak good English if you can't speak Italian. They helped us reserve taxis and tables at local restaurants. The food in the restaurant is very good with the Friday night buffet of typical Pugliese food being especially good. I would recommend hiring a car though as there isn't much to do in the Main Street of Selva di Fasano so we had to book taxis to sightsee in nearby towns, though they offer free bus passes to local sights like the Zoosafari Park.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jill, Walderslade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay!
A lovely location - quite a way up in the hills. Rooms were a good size, clean and comfortable. Excellent facilities. Breakfast and evening meal - a good menu choice and very good food.

4/10 Poor

Sandra, Naples, Italy

Disliked: Staff & service, property conditions & facilities, room comfort
The customer is ALWAYS wrong.
Fading run-down hotel would have been acceptable EXCEPT the only way to keep the one electrical outlet in the room and the one in the bathroom live was to keep the lights on all night. When we complained to the front desk and management, they said we were wrong. No one would come to the room to help us and by 2:00 am we had moved furniture, unplugged and replugged everything we could reach. Everywhere else in Europe the lights are dim; this entry was a spotlight. So bright we eventually climbed up on a chair and ran a blanket through the ceiling tile supports to try to dim it. No matter what we said, the hotel just said we were wrong. No checking. No help. Nothing. We left after one night, even though we had to pay for the second night. Found another hotel where we could sleep and were respected. Threw away money to avoid NOT sleeping in this sorry place another night.

8/10 Good

Rossana V, Naples, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big beds and big breakfast!
Great breakfast buffet offered and nice little surrounding neighborhood. While we didn't stay inside the Trulli hut on the property....it was located in the center of the property next to the playground. My kids LOVED the playground before and after everything. That was a big plus. Our room was small because the two beds were a nice size.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Overall this was a very nice place to stay. Check in was easy and the people at the front desk were always nice. The breakfast was really good with an abundance of choices. Kids friendly and that was important for me as I was traveling with three children alone.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel worth the money paid.
The hotel is placed in a good location and very well maintained. The staff is kind and trying to help. Unfortunately is very difficult to reach it by car if you rely on GPS only. Only after the staff instructions it can be reached by a convenient and non-dangerous road.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family Getaway
We had an amazing time at Sierra Silvana Hotel!! Our family stayed at the hotel for two nights as we toured a little of the boot of Italy. They had a pool, playground equipment and a trampoline for the kids! The kids loved this about the hotel!! We had a quad room which was a little tight at time but this is Europe and not America! The hotel staff was very helpful and friendly. We would absolutely recommend this hotel to our friends.

10/10 Excellent

Mario, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
The hotel was beautiful. The restaurant is world class and the service was superb. The only problem is it's difficult to find and the address listed on their web site doesn't jive with GPS. I would suggest he hotel list it's location using GPS coordinates and revise their address to match their actual location.

8/10 Good

MJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did it all, well.
Went for a family vacation and it was great. Child friendly, staff friendly, place is absolutely spotless. Food good, and we could go to the hotel restaurant when we wanted for lunch and dinner. Very handy with kids if you don't want to eat out.You need a car to stay here, but that goes for all of this region, you need to explore it. Very close to nice places to visit including the depressing ZooSafari. The rooms are tight for a family bigger than 3, although maybe we would have been put in a bigger room if we were more. Sparse on comfort but thats the italian way I guess. Anyhow we will be back there, brilliant holiday!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for families
Just come back from 1 week in this hotel. Great hotel if you have small children. Lovely play area. The place is kept very clean. They have a partner hotel where you can go and sit on their private beach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in beautiful location
Good hotel in a beautiful part of Italy. Swimming pool is very large which is great when hotel is busy

10/10 Excellent

Florencia, Bristow, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families!
This is a great hotel with very friendly staff. We loved it. The breakfast is fine. Not amazing, but definitely enough variety. The rooms are very good. The only problem we had was with the fridge in the room. It was not cold at all. They changed it, but the new one was the same. Besides this, it was very clean and comfortable. This hotel is on top of the mountain, so if you plan on going to the beach, you might need a car to move around the area and to go to the beach. The sister hotel has an amazing beach and it is free to use. That is like 20 minutes away by car. The area has great places to visit, worth renting a car. Some restaurants around the hotel and also a small shop to buy water and small things. The pool is very very nice! Great place! we loved it!

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
ok stay
Neat hotel. Front desk did not know how to access the WiFi. Only 2 outlets in the room and both being used. Close to the trulli homes and the zoosafari. Breakfast buffet was amazing.

10/10 Excellent

Glyn, Scarborough England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Drawer
Tranquil location, Friendly attentative staff, Rooms spotless, will be back!

8/10 Good

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly clean
Perfectly comfortable hotel and incredibly clean. If you stay there, don't miss the fabulous restaurant (Il Fagiano) next door.

6/10 Okay

Michael, Sonoma, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - location too remote
We stayed for 4 nights and the hotel was lovely. The staff could have been a bit more helpful but the real problem was the location. Just too remote.

6/10 Okay

Dave, Gloucester, UK

Liked: Cleanliness, property conditions & facilities
Don't go out of season - whenever that is!!!!
The hotel proved to be of a fair standard. This was our first visit to this part of Italy and we didn't realize it was closed! It would have been nice for someone on a review etc. to have let people know that absolutely nowhere in the area is open during this time of the year. Apart from a small group of German OAP's we were the only people in the hotel. Standards in the hotel are pretty average. The room was clean if a little sparse, a small fridge, but no safe or coffee making facilities. If you are planning any kind of beach/sunseeking holiday then don't book this hotel before June/July - it seems that all the surrounding towns are closed completely. The only exception to this was the lovely tourist town of Alberobello. I really should also mention access to the hotel - you can only get to this hotel up a very steep and winding hill road and a hire car is a must. I would really think about what you want from your holiday before booking this hotel.

10/10 Excellent

Sal, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Highly Recommend This Hotel
We booked last minute, and it exceeded expecations. Hotel is in a very nice area in the mountains, and provides a shuttle bus to private beach every day. Well maintained and clean, and the price was reasonable.

10/10 Excellent

Jennifer, Naple, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Flexible, Highly Recommend
Very Professional and an front desk worker spoke Italian as well as English! I had a last minuted situation and couldn't stay for the amount of days, I paid. When I checked in and explained the situation they worked with me to give me an extra room, instead of charging me a nights stay for changing my reservation at the last minute. My children had a blast! they and a mini playground for younger kids. The facilites looked great and the pool was magnificant! Will stay there again and recommend others to check out!