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Reviews of Explora en Torres del Paine

5 out of 5
Explora en Torres del Paine
Torres del Paine National Park, Torres del Paine, Magallanes

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think this is what a six-star hotel is like
The hotel is in the middle of the park, and all the activities are within short distance. If you are into trekking and exploring Patagonia, this is for you. The hotel has activities and excursions fitting all ages and abilities; and there are lots of activities to choose from. You always go in small groups with a guide, and their guides are young, energetic, friendly and really know their park well. The food at the restaurant is right up there with high end restaurant in cities. The hotel staff is friendly and very helpful; I had problems with airline coming in, and they would help track everything down, gave me update everyday until everything was sorted. Being all inclusive, you really just need to bring your clothes and trekking shoes (they provide trekking poles too) and you are all set. They even give everyone a water bottle as a welcome gift.
Stayed 7 nights in Dec 2019

10/10 Excellent

Edgar, New Jersey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top-notch everything. The views, the staff, the food. Loved it.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dr. Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Customer Service
Amazing customer service
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous from beginning to end. See tripadvisor for more detailed reviews about this fabulous place.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and facilities. Organization of activities was chaotic and needs to be overhauled.
Stayed 4 nights in Jan 2019

6/10 Okay

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view!
The most beautiful view from any hotel I've ever been. I wish I could give it 5 stars, but for the price, I was expecting perfection and I found the food just okay, the restaurant service lacking, and just not up to the standard one would expect for the price. The guides were enthusiastic and most were extremely knowledgeable.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is it just me ....
Or do other people hate giving feedback too. Hotel V good.
Stayed 3 nights in Aug 2018

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Vacation
Amazing place with very attentive and friendly staff. The views from every room are stunning. Lots of activities carefully crafted to each person’s interest and skill level. Definitely worth a stay.

10/10 Excellent

Charlie, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not bring your kids, you will spoil them!
I backpacked through Chile 8 years ago, and one of the highlights was trekking the W in Torres Del Paine. It was a tough 4 days, but the views along the way was breath-taking. This time around I decided to share my wonderful journey with my wife. Much has changed in the past 8 years. There was a fire that wiped out most of the trees around lago Puehoye, and lago Grey, and now you need to reserve months ahead of time for a place in the refugios. I didn't know about the latter part so the only last minute solution was to book a hotel room at the Explora. We had no idea what to expect, buy oh my were our expectation exceeded! From the very minute you arrive you know you are in good hands. The GM greeted us at the door and helped us find a guide to plan our excursions. We wanted to trek on Grey Glacier, with is a service offered by another company, but Explora helped us book the boats and arranged the transportation. Another great aspect of staying at the Explora is the wonderful people (not your average backpackers) you will meet. The activities they arrange really brings everyone together and at the end of your stay you will feel so at home and made so many friends that you don't want to leave. I'm defiantly not taking my children here, they make it way too easy. My kids will have to do it the hard way so they can truly appreciate the wonder that is Torres Del Paine.
Stayed 4 nights in Feb 2018

10/10 Excellent

Jared, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium outdoor experience
Excellent in all regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very good location very good view and all activities are well organized. Food are also very good. But it is expensive. :)

10/10 Excellent

Antonio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent
The views from the rooms and from the park are from out of this world. The hotel is perfectly situated and the all inclusive format is well worth it since there is very little thinking involved. The service and staff were helpful and very accommodating. The guides were knowledgeable and willing to answer any question about anything. The excursions were all well organized and safety was always a concern. Food was terrific and always fresh. You cannot go wrong here at any level.

8/10 Good

Christine, Bellevue NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
The beautiful setting, great staff, amazing trekking excursions, excellent food and simple but lovely rooms and common spaces came close to justifying the stratospheric rates and the difficulty of getting to Torres del Paine. We stayed for the minimum of four days, which seemed long enough. An eight-day stay might become monotonous - not to mention the additional damage to the bank account. All in all, a wonderful once in a lifetime experience.
View from the lounge
The bar
Puma sighting!
Grey Glacier Trek

8/10 Good

Christine, Bellevue NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once in a lifetime experience
The beautiful setting, great staff, amazing trekking excursions, excellent food and simple but lovely rooms and common spaces came close to justifying the stratospheric rates and the difficulty of getting to Torres del Paine. We stayed for the minimum of four days, which seemed long enough. An eight-day stay might become monotonous - not to mention the additional damage to the bank account. All in all, a wonderful once in a lifetime experience.
View from the lounge
The bar
Puma sighting!
Grey Glacier Trek

10/10 Excellent

Peter, santiago-chile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectaculares vistas y ubicación

10/10 Excellent

Adrián, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar mágico!! Ubicado en uno de los rincones más hermosos del planeta..
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un emplazamiento excepcional
Algo fantástico, todos los días teníamos excursiones planificadas a lugares más increíbles los unos que los otros. Los guías son simpáticos, alegres, profesionales y de muy buen nivel educativo. Los desayunos fueron excelentes, las comidas muy buenas, muy orientadas a la comida saludable y a no comer demasiado. Sin embargo se podía repetir cualquier plato. Los tragos del bar son un poco sencillotes, después de las largas caminatas uno podría tener cosas mejores. La pileta es de un diseño impresionante, bellísimo y muy agradable, así como el sauna y los yacuzzi interiores y exteriores. También uno puede bañarse en el río, cuya agua es realmente fría. Los caminos en el parque nacional no están bien mantenidos. Se intenta mantener una imagen de virginidad, pero hay mucha gente caminando. Para eso sería mejor dejar de lado la ficción de que son senderos minimalistas y casi sin gente y poner un poco de energía en mejorarlos. El catamarán del hotel es muy bueno y útil para las excursiones, así como la espléndida caballeriza y los caballos de distinto nivel.