- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived by car, we were on a list and greeted by a Casa Marbella staff member who showed us where to park and which boat to get on. We had a room on the street side, which others said was noisy, but we did not notice it too much. The only downside was that we arranged our tours through the hotel and they steered us to a motorized boat tour even though we had asked to go on a canoe tour. They made it sound like that was what was offered in the national park, but when we got on the tour we saw lots of other canoe tours. Also the guide was not told that we had signed up for the night tour, but he was there and did it anyway and it was good.