Ratings based on 132 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by robert

Great hotel on the edge of the rainforest

Posted Mar 23, 2017 on Hotels
Location right on the river is amazing, guides for the boat trips are very knowledgeable. Food very good even if the menu is a bit limited. Staff really friendly. Overall an excellent 3 days
4 out of 5
Recommended
for Everyone
by A verified traveler

Unique

Posted Mar 19, 2017 on Orbitz
Hard to get to but worth it! Mystical, magical, beautiful, Hard to be gluten free but not impossible. Amazing pool, jungle access, and total zen environment. Monkeys and scarlet macaws on parade.
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely jungle hotel!

Posted Jan 30, 2017
Pros: Peace and quiet, lovely rooms.
Cons: Some of the guides are better than others, I think some are still learning their position, but all are super nice.
I had a wonderful time at this hotel. Wonderful for R & R, informative jungle walks, and a accommodating staff. It's best to get a room that is not next to the steps, since people have to go past your window to get to their rooms (privacy issue). There's not a lot to do at the hotel besides wildlife watching and relaxing, so if that is what you are looking for, it's a gem.
5 out of 5
by Fay

Posted Jan 25, 2017 on Hotels
Fabulous location. The staff weee very friendly. The food was excellent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
3 out of 5
by A verified traveler from Yonkers, United States of America

Posted Nov 13, 2016
Nothing to say at this time. ???????????????????????????????????????????
5 out of 5
by A verified traveler

Between water and rainforest.

Posted Oct 20, 2016 on Hotels
Loved to boat rides to town and the ocean with Jordan....he was so kind, always smiling. Willis was an excellent turtle tour guide, and even found some sloths and a toucan along one of our boat rides with him. Fantastic service from all!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to the jungle

Posted Oct 12, 2016
Close to the jungle Nature, could walk alone do the jungle...wonderful Boots were provided, as well as moskito repelent, Shuttle to the beach, to Tortuguero village, Vip welcome, with a fruit cocktail Excelent restaurant! Farewell from the complete reception and some restaurant staff, it was so nice and in a way familiar!! Everybody who likes nature, will love this unique place