Ratings based on 40 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from UK
Novo hotelPosted Jul 14, 2017
Hotel is in two parts across the street from each other. I was a lone traveller and the room I was given was depressing, felt like a cell. The pool area is not the best either situated in a courtyard therefore shaded. No loungers only tables and chairs however the hotel is located near the beach. Staff were friendly however on check out I realised I had left something in the room when I asked to retrieve it they denied it was there despite telling me the room had not yet been cleaned. Also, lots of children staying on trips therefore it was very noisy perhaps not the best time to stay there - last week in June. Overall it was ok.
Comment from Hotel Management
Aug 5, 2017 by Òscar Portela, Hotel Management
Dear user, thank you for your review about our property. It help us even more in our improving process. Òscar Portela GM
by Kayleigh O'Brien
Pros & consPosted Apr 13, 2017 on Hotels
Good price, nice clean rooms and pool and the location is perfect. However I had a few problems. We booked a double bed and when we arrived we were given two singles. We asked at reception and they changed our room, but to two single beds again! We gave up and stayed in the singles. The beds were comfortable though. Another issue we had was that the air con wouldn't turn cold, only hot which was not helpful in 20+ degrees. Also it was very noisy with other guests and construction work next door from as early as 8am.
by A verified traveler
Posted Oct 17, 2016 on Hotels
Great service, but the room was dirty
Posted Aug 22, 2016 on Hotels
by A verified traveler
Basic RoomPosted Jun 26, 2016 on Hotels
The room was way overpriced for two tiny beds.
by Radomir from Ojochal, Costa Rica
Great location, walk to beach & restaurants.Posted Jul 23, 2015 on Hotels
Great location, walk to beach & restaurants. Ask for parking direction if arriving by car.
by A verified traveler from israel
keep awayPosted Aug 8, 2011 on Hotels
short and simple - we left the hotel and slept at another one, Staff was nice and friendly however extremely unprofessional.
by A verified traveler from Northumberland England
Posted Jul 27, 2011 on Hotels
reception staff and all the dining staff were excellent and friendly
for Couplesby A verified traveler from Canada
"Good price and friendly staff"Posted May 7, 2011
The Novopark is in a great location in tossa its a 5 minute walk to the beach and to a good supermarket,also the bus station is a 5 minute walk the other direction. The price was great and the staff were always really friendly.The noise in the morning was an issue very loud sound of furniture being moved for a few hours early in the morning non stop, I think there was a cafeteria downstairs and the ventilation is attached to the rooms also the wi fi did not work my first couple days and the sister hotel across the street they sent me to had the same problem however the next 2 days the wifi worked fine.I would return to this hotel for the price and nice room,location, and nice staff.
by A verified traveler from Istanbul, Turkey
not so goodPosted Jul 23, 2008
the location of the hotel was good however it was very noisy and there were lots of student groups. we couldn't find veal and we don't eat pork. bed was very very small. also, sheets weren't renewed in 4 days.