My friend and I booked a studio (double) room with 2 single beds at Appart'Hotel for 2 nights. When we arrived to check in we were given a room, however when we went to the room there was only 1 single bed. We went back down to reception to ask if we had been given the wrong room and we were told to come back in a little while because there were no other rooms available. We came back to be given the same room with a collapsable bed added in. We were given no compensation for firstly the inconvenience, and secondly the make-shift room which was very squishy with 2 beds in it. The experienced staff were very dismissive when we asked about room prices/ potential reimbursement and generally speaking, reception was understaffed and we were waiting excessive amounts of time to be served.