Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Essex

Excellent hotel

Posted Aug 31, 2016
Pros: Location, cost and breakfast
Cons: Nothing.
Location: Shopping on the doorstep, car park under ground near hotel, although a little expensive.
Breakfast great, location superb, clean and staff very helpful.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Dear Matthew, we are most grateful for those compliments. Please be assured we will share your nice comments with all the team. We hope to have the pleasure to welcome you again for a leisure stay at your next visit in Toulouse!
4 out of 5
by A verified traveler

bon hotel , au centre de Toulouse

Posted Aug 28, 2016
Pros: l'emplacement, la propreté, le confort des chambres
Cons: un petit coup de jeune dans les parties communes
Location: en plein centre de Toulouse
Bel hôtel, très bien situé . petit bémol sur les partie un peu vieillotte .
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Cher Client, je tiens à vous remercier pour ce retour. Nous sommes heureux que vous ayez apprécié le confort de nos chambres ainsi que notre emplacement central. Concernant nos couloirs, sachez que des travaux de rénovation sont prévus cette année afin de rafraîchir notre hôtel. Nous espérons vous revoir bientôt parmi nous.
5 out of 5
by A verified traveler

Very nice hotel

Posted Aug 12, 2016
Very convenient in old town and right in the square
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest, thank you for choosing to stay with us. I am happy to read you had a nice stay in our company, particularly enjoying our prime location. I hope to have the pleasure of welcoming you back.
4 out of 5
by A verified traveler from Vienna

Im Zentrum gelegen

Posted Aug 2, 2016
Pros: Die gut Lage und das Service.
Cons: Dusche im Zimmer mit sehr wenig Platz zum bewegen.
Location: Shoppen, Essen gehen. Tolle Geschäfte in der Nähe. Gute Restaurants
Liegt direkt im Stadtzentrum. Gutes Preis Leistung Angebot. Gute Ausstattung und je nach Zimmerlage auch sehr ruhig. Mann kann das Zentrum zu Fuß erkunden aber auch U Bahn ist nicht weit entfernt. Sehr schönes Stadthotel
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Dear Alfred, thank you very much for your comment. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at the Crowne Plaza Toulouse very soon.
5 out of 5
by A verified traveler from Reston, VA

Wonderful Toulouse

Posted Jul 18, 2016
Pros: Location, Facilities, helpful and very pleasant staff
Cons: 25 Euros per person for the breakfast is too much!
Location: The hotel is located right next to Capitole, the central square in the Toulouse. Almost everything is within walking distance.
We had a wonderful stay in the Crown Plaza. The staff was very nice and very helpful. The hotel couldn't have been better located for reaching the different sights in Toulouse.
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Dear Dan, thank you for your review and for choosing to stay with us. Your recognition is a reward for our teams, who work every day for ensuring you a memorable stay. Thank you again for your support and we hope that we may have the pleasure of welcoming you again in Toulouse.
4 out of 5
by A verified traveler

Toulouse hotel right at Placa Capitol

Posted Jul 10, 2016
Great location, friendly staff and the room was comfortable. The room service was also very good
Comment from Hotel Management
Jul 14, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your feedback. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at the Crowne Plaza Toulouse very soon.
5 out of 5
by A verified traveler

立地最高で値段もリーズナブル!

Posted Jun 30, 2016 on Hotels
クラウンプラザホテルは浴槽があるのが好きで他の都市でもよく利用します。トゥールーズは初めて利用しましたが立地が抜群に良いです。 ユーロカップで盛り上がってたので広場はうるさかったが、広場に面していない部屋にしてもらい快適に過ごせました。 ここはオススメ。
4 out of 5
by AROLES from laurent

decoiffez le pauvre cheval!

Posted Jun 28, 2016 on Hotels
Excellent accueil la jeune dame qui m'a reçu a fait preuve de profesionnalisme suite à une erreur dans ma reservation le petit dejeuner est complet et les serveuses et serveurs attentionnés bon emplacement à proximité du Capitole et des commerces tout en étant trés calme la chambre donnant sur la cour on entendait le bruit de la fontaine la décoration est dans son jus j'enleverai le petit abat jour ridicule sur la tête du cheval dans le hall
Comment from Hotel Management
Jul 14, 2016 by Guest, Hotel Management
Cher Client, merci pour ce retour positif. C’est avec grand plaisir que je lis que vous avez passé un agréable séjour parmi nous. Je suis enchanté que notre établissement ainsi que notre cheval aient été à la hauteur de vos attentes et espérons avoir l'occasion de vous accueillir à nouveau au cœur de Toulouse !
4 out of 5
by Miranda

This traveler left a rating score only Posted Jun 26, 2016 on Hotels
4 out of 5
by A verified traveler

good hotel very near to city center

Posted Jun 26, 2016
Pros: near city center
Cons: restaurant opening time.we could not get food at 6pm before we travel to football match
Location: ok
all the staff spoke english so it was easy to navigate the hotel and get information with map to tour the city.
Comment from Hotel Management
Jul 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review the hotel. I am very happy to read that you found the staff attentive. I hope we will have the pleasure of welcoming you back.