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Reviews of Holiday Inn Express Toulouse Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Toulouse Airport, an IHG Hotel
39 Avenue Du General De Gaulle, Blagnac, Haute-Garonne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 601 out of 910 reviews" "
Rating 8 - Good. 261 out of 910 reviews" "
Rating 6 - Okay. 29 out of 910 reviews" "
Rating 4 - Poor. 10 out of 910 reviews" "
Rating 2 - Terrible. 9 out of 910 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alain, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in Apr 2024
Response from GM on Apr 16, 2024
Cher AlainJe vous remercie vivement d’avoir pris le temps de nous écrire cet élogieux commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de savoir que tout s’est déroulé pour le mieux, que vous avez été accueilli chaleureusement par l’ensemble de l’équipe et que vous avez apprécié votre chambre.J’espère avoir le plaisir de vous accueillir très prochainement,Bien à vousNadja HillhouseDirectrice

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great room, and affordable for what they offer. Only issue is that the area is a little unsafe, mainly at night. I didnt even bother taking public transportation when i stayed here
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Dear Thank you for your nice feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. Please note that the area is extremely safe around the hotel for your information. .I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Krystle

Stayed 2 nights in Mar 2024
Response from GM on Apr 16, 2024
Dear KrystleThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal!
Excellent location, ideal foe stopover before early flight or after late flight.
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
Dear SianThank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel.I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La navette nous attendait à 23h30 pour nous ramener à l’hôtel. Chambre propre et personnel super sympa
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
Chère AnneUn grand merci pour votre magnifique commentaire.Nous sommes véritablement heureux que vous ayez apprécié la situation, le confort,l'atmosphère paisible et soignée de notre établissement ...Ainsi que la grande gentillesse du personnel.Au plaisir de vous revoir parmi nous.Très cordialementNadja HillhouseDirectrice

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Dec 8, 2023
Dear RitaThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got picked up quickly from shuttle point. Staff very kind and courteous. Rooms very spacious and clean. Bed very comfortable.
Stayed 1 night in Nov 2023
Response from GM on Dec 8, 2023
Dear BarryThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came early from a very tired trip, the lady in the counter was very very polite and helpful in responding to our needs 👍 Good choice!
Stayed 1 night in Nov 2023
Response from GM on Dec 8, 2023
Dear TeresitaThank you for your feedback, we appreciate all of our guests, especially those that take time out of their busy day to write a review about their stay. Reviews from our guests, be they good or bad, help us gauge what we are doing well and what we need to improve on. I am very sorry to hear that you are disappointed with our customer service.Once again I am sorry for not having any parking spaces available on this day as we were fully booked. I can assure you that you have not experienced our ordinarily nice standards of service. I hope we have the opportunity to restore your faith in us during your next visit to ToulouseKind RegardsNadja Hillhouse General Manager

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Awesome staff. Very accommodating to my needs!
Stayed 1 night in Nov 2023
Response from GM on Nov 20, 2023
Dear SteveThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Basic work accomodation right bybtyecairport
Stayed 1 night in Nov 2023
Response from GM on Nov 13, 2023
Dear StephenThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

6/10 Okay

Brent

Liked: Cleanliness, property conditions & facilities, room comfort
No Early Morning Shuttle Bus
Although the actual room was nice and comfortable with some good none news English TV channels, there was not a proper restaurant in the hotel for dinner. Also there was not an early morning shuttle bus to the airport. Instead we had to pay €20 for a 5 minute taxi ride. Next time I would pay more and stay at the NH Airport Hotel.
Stayed 1 night in Oct 2023
Response from GM on Nov 13, 2023
Dear BrentThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay.Please kindly note that the complimentary shuttle service is available from 06:00 am to 11:30 pm.Thsi is also clealy mentionned on our Expedia web site .Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is simple and clean. The customer service we received from Christina is wonderful. She went above and beyond and made our stay very comfortable. We really appreciate her showing where we can dine out too. We had a great experience overall. Thank you!
Stayed 1 night in Oct 2023
Response from GM on Nov 2, 2023
Dear MichelleWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Azer

Stayed 1 night in Sep 2023
Response from GM on Oct 23, 2023
Dear AzerThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great breakfast & friendly staff.
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
Dear SteveThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
Dear GuestThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
Dear RobertThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Janet, Green Cove Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly staff. Great light dining options in the bar. Outstanding buffet breakfast.
Stayed 1 night in Oct 2023
Response from GM on Oct 16, 2023
Dear janetWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

haluk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good one
Parking was easy, Rooms were big enough. Breakfast was so so. I would stay here again
Stayed 1 night in Oct 2023
Response from GM on Oct 9, 2023
Dear gooed oneWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

KERRI

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the positioning yourself close to the airport. Check in staff was friendly and helpful, even late at night. Room was clean and comfortable.
Response from GM on Sep 30, 2023
Dear KERRIThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Nov 2, 2023
Dear FranckWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Ann

Stayed 1 night in Sep 2023
Response from GM on Sep 28, 2023
Chère AnnMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient check-in (by Wendy), good room, pleadant bar. Parking all nice ans easy too.
Stayed 1 night in Sep 2023
Response from GM on Sep 27, 2023
Dear SusanThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, confortable, easy shuttle to airport
Stayed 1 night in Sep 2023
Response from GM on Sep 27, 2023
Dear StevenThank you for your kind review. It is always pleasing to read when our guests have had a memorable stay with us, and reviews such as yours are the reason we always strive to give each and every guest who walks through our door a friendly service. Equally I am pleased to read that you sampled our services and the complimentary buffet breakfast and shuttle service. I have shared your review with our team as I am sure they will be pleased to read this. I do hope that we have the privilege of welcoming you through our doors once again. Warm regards from Toulouse Nadja Hillhouse General Manager

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, great service, beautiful clean room and bathroom
Stayed 1 night in Sep 2023
Response from GM on Sep 27, 2023
Dear SylvieWe really appreciate you taking the time to give us your feedback after your recent stay with us.I am very happy to hear that we were able to delight throughout your stay with us at the hotel and I am proud to hear that you found the experience was nice.I will share your feedback with the entire team. We are thrilled that you have chosen us for staying in Toulouse and we look forward to welcoming you 'Home' again soon. Kind regardsNadja HillhouseGeneral Manager

10/10 Excellent

Elspeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, staff and facilities gave us a great start and end to our holiday. Location close to airport is perfect for us.
Stayed 2 nights in Sep 2023
Response from GM on Sep 19, 2023
Dear ElspethWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Christiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2023
Response from GM on Sep 18, 2023
Dear ChristianeThank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from GM on Oct 9, 2023
Dear StephenThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained, better-than-expected breakfast, bar and friendly professional staff
Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear RobertThank you for your kind review. It is always pleasing to read when our guests have had a memorable stay with us, and reviews such as yours are the reason we always strive to give each and every guest who walks through our door a friendly service. Equally I am pleased to read that you sampled our services and the complimentary buffet breakfast .. I have shared your review with our team as I am sure they will be pleased to read this. I do hope that we have the privilege of welcoming you through our doors once again. Warm regards from Toulouse Nadja Hillhouse General Manager

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear Jackie Thank you for taking the time to write a report for your most recent stay at the Holiday Inn Express Hotel. I was glad to read that you had a great stay with us and that you enjoyed the service facilities as well as the location of our hotel. Your feedback is a motivation for myself and for our staff and their customer service behaviorI hope to have the opportunity to welcome you once again soon in our property. Kind Regards Nadja HillhouseGeneral Manager

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is within easy reach of airport. You can walk to the hotel. Shuttle bus - just contact the hotel on arrival and they will pick you up. Pre-book transport if going from hotel to airport. Runs approx every 30 mins. Breakfast - continental good selection - cereal, fruit, cheese, pastries, pancakes & bread Hot scrambled eggs, beans, bacon and sausage. Staff excellent communication prior to stay and customer service during stay. Would certainly recommend this hotel.
Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear cWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value for money!
This is an excellent Hotel only a few mins from the airport. Its only 3 star but definitely should be rated 4 star. The price included a fabulous breakfast too. We will definitely use this airport hotel in the future. The only negative thing is we paid the tax on departure in cash as we were rushing to catch the shuttle bus ( also included ) However, on returning home we noticed they had also taken this tax payment from our debit card given at check-in. Hopefully this will be reimbursed.
Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear SandraWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear GuestThank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel.I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Don

Stayed 1 night in Sep 2023
Response from GM on Sep 11, 2023
Dear DonThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Excellent

Ria

Stayed 1 night in Aug 2023
Response from GM on Sep 27, 2023
Dear RiaThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Sep 4, 2023
Dear JohnThank you for taking the time to write a review for your most recent stay at Holiday Inn Express Toulouse Airport Hotel.I am delighted to read such a lovely review, which praises our staff for their efficiency and kindness. Rest assured, these amazing comments will be passed on to all members of staff, as they will be more than happy to hear these words. I hope to have the opportunity to welcome you back again soon in our property.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staff, very clean, good breakfast
Stayed 1 night in Aug 2023
Response from GM on Sep 4, 2023
Dear LiliaThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean rooms and excellent petite dejeuner included in price of the room.
Stayed 1 night in Aug 2023
Response from GM on Aug 28, 2023
Dear LynnThank you for sharing your feedback following your recent stay with us.I am delighted to hear that we made your stay a comfortable, effortless and enjoyable stay. I am also very glad that you found the team helpful, efficient and friendly.Thank you once again and we look forward to welcoming you back again soon.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

IAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel stayed quite a few times now and will go again
Stayed 3 nights in Aug 2023
Response from GM on Aug 28, 2023
Dear IanWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

8/10 Good

Vladimir

Business traveler
Good
Stayed 1 night in Aug 2023
Response from GM on Aug 25, 2023
Cher VladimirMerci pour votre retour sur notre hôtel. Nous sommes ravis d'apprendre que notre buffet petit déjeuner a été à la hauteur de vos attentes. Nous ne manquerons pas de partager votre avis constructif avec notre équipe pour améliorer nos services.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour toulousain.Meilleures Salutations, Nadja HillhouseDirectrice

10/10 Excellent

Judith

Very clean, well appointed, staff very pleasant. The shuttle to the airport is extremely convenient and punctual
Stayed 1 night in Aug 2023
Response from GM on Aug 21, 2023
Dear JudthThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

10/10 Excellent

Danila

Stayed 1 night in Aug 2023
Response from GM on Sep 11, 2023
Dear DanilaThank you for taking the time to share your kind comments following your most recent visit to the Holiday Inn Express Toulouse Airport. We are delighted to hear that you enjoyed the friendliness of everyone here at the Hotel. It is an immense pleasure to hear such kind words, please be assured that I have passed these on to the teams. We look forward to welcoming you back where a warm welcome will await you.Kind regards,Nadja HillhouseGeneral Manager

8/10 Good

Tomokazu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on Aug 16, 2023
Cher TomokazuMerci beaucoup d'avoir pris le temps de nous laisser votre commentaire. Nous sommes vraiment heureux que vous ayez apprécié votre séjour parmi nous, et nous espérons vraiment de pouvoir vous accueillir à nouveau à Holiday Inn Express Toulouse Airport.Au plaisir de vous revoir .Très cordialementNadja HillhouseDirectrice

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to Airport
Stayed 1 night in Jul 2023
Response from GM on Jul 31, 2023
Dear NicholasThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to airport. Great night staff when we arrived very late
Stayed 1 night in Jul 2023
Response from GM on Jul 31, 2023
Dear JoannaThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Holly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, wonderful free breakfast.
Stayed 1 night in Jul 2023
Response from GM on Jul 28, 2023
Dear HollyThank you for your amazing feedback for your most recent stay at the Holiday Inn Express Toulouse Airport.I was glad to read that you had a comfortable and good night’s stay in our property, and that you found its location convenient. Also, I was delighted to read that you were satisfied by our staff's customer service. I hope to welcome you again soon in our property. Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Alan

Stayed 1 night in Jul 2023
Response from GM on Jul 25, 2023
Dear AlanThank you for your kind review. It is always pleasing to read when our guests have had a memorable stay with us, and reviews such as yours are the reason we always strive to give each and every guest who walks through our door a friendly service. Equally I am pleased to read that you sampled our services and the complimentary buffet breakfast and shuttle service. I have shared your review with our team as I am sure they will be pleased to read this. I do hope that we have the privilege of welcoming you through our doors once again. Warm regards from Toulouse Nadja Hillhouse General Manager

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very handy, 4 minute drive to the airport. Easy, clean, free and convenient shuttle there and back. Excellent breakfast, comfortable beds and nicely appointed bathroom.
Stayed 1 night in Jul 2023
Response from GM on Jul 21, 2023
Dear IsabelleWhat a lovely review! Thank you for your high praise and compliments for the team at Holiday Inn Express Toulouse Airport.I am glad that you had a great stay at the hotel and we hope to welcome you back on your next visit to the Toulouse.Kind RegardsNadja HillhouseGeneral Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from gm on Jul 21, 2023
Dear ChristinaWe really appreciate you taking the time to give us your feedback after your recent stay with us.I am very happy to hear that we were able to delight throughout your stay with us at the hotel and I am proud to hear that you found the experience was nice.I will share your feedback with the entire team. We are thrilled that you have chosen us for staying in Toulouse and we look forward to welcoming you 'Home' again soon. Kind regardsNadja HillhouseGeneral Manager

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy - perfect for an overnight stay. Has a shuttle to the airport but airport was walkable if you like (about 1 km).
Stayed 1 night in Jul 2023
Response from GM on Jul 21, 2023
Dear ChristopherThank you for dedicating some of your precious time to write a review for your most recent stay at the Holiday Inn Express Toulouse Airport Hotel. I was glad to read that you were satisfied by the hotel's customer service and professionalism. I should also say, thank you for praising the complimentary shuttle service, and rest assured that your comments have already been passed onto all the departments of the hotel. I hope to have the opportunity to welcome you once again soon in our property.Kind RegardsNadja Hillhouse General Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard airport hotel
Stayed 1 night in Jun 2023
Response from gm on Jun 25, 2023
Dear GaryWe really appreciate you taking the time to give us your feedback after your recent stay with us.I am very happy to hear that we were able to delight throughout your stay with us at the hotel and I am proud to hear that you found the experience was nice.I will share your feedback with the entire team. We are thrilled that you have chosen us for staying in Toulouse and we look forward to welcoming you 'Home' again soon. Kind regardsNadja HillhouseGeneral Manager