All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Le service commercial. on Feb 11, 2024
Bonjour Chaimae,Un grand merci pour votre évaluation parfaite de 10 sur 10 ! Nous sommes ravis de savoir que votre séjour parmi nous a répondu à toutes vos attentes. Votre satisfaction est notre plus grande récompense, et c'est un honneur pour nous de recevoir une telle évaluation.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir et de vous offrir une expérience tout aussi exceptionnelle.Cordialement,
6/10 Okay
Cary
Sep 27, 2023
Liked: Staff & service
Hotel needs an update. I can’t believe international hotel has no English-speaking new stations on the television.
Cary
Stayed 1 night in Sep 2023
Response from Commercial service. on Feb 11, 2024
Greetings Cary,Thank you for taking the time to share your feedback. We appreciate your honesty, and we apologize if your experience did not meet your expectations.We understand your concerns regarding the need for updates and the lack of English-speaking news stations on the television. We take these comments seriously and will review our offerings to ensure that we provide a more inclusive experience for our international guests.We hope you will consider giving us another opportunity in the future to provide you with a more enjoyable and comfortable stay.Best regards,
Response from Le service commercial on Feb 1, 2023
Bonjour Max,Merci d'avoir pris le temps de laisser une note à propos de votre séjour.Au plaisir de vous accueillir lors de votre prochaine visite à Toulouse.Cordialement, Le service commercial.
6/10 Okay
Matthew
Jan 8, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A decent enough stay in a nice location.
A decent location. Bed comfortable enough, shower was nice and hot. Decor not great and general wear and tear not great. Only scrambled eggs as a hot option for breakfast but otherwise nice.
Matthew
Stayed 3 nights in Jan 2023
Response from Le service commercial on Jan 10, 2023
Hello Matthew,Thank you for taking the time to leave us a comment about your stay.We are glad to see that you enjoyed your stay overall.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
Response from Le service commercial on Oct 20, 2022
Bonjour Jordan,Merci d'avoir pris le temps de laisser un avis à propos de votre séjour.Au plaisir de vous accueillir lors de votre prochaine visite à Toulouse.Cordialement,Le service commercial.
8/10 Good
mowafag
Sep 27, 2022
mowafag
Stayed 1 night in Sep 2022
Response from Le service commercial on Feb 24, 2024
Bonjour Mowafag,Nous vous remercions sincèrement pour avoir pris le temps de nous évaluer et pour nous attribuer une note de 4/5. Votre avis est très important pour nous, et nous sommes ravis de constater que votre expérience globale a été positive.Si vous avez des commentaires spécifiques ou des suggestions sur la manière dont nous pourrions améliorer encore votre séjour à l'avenir, n'hésitez pas à les partager. Nous sommes toujours ouverts à recevoir des retours de nos clients pour continuer à nous améliorer.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement et de vous offrir une expérience encore plus satisfaisante lors de votre prochain séjour. Cordialement
Response from Le service commercial on Aug 10, 2021
Many thanks and best regards
8/10 Good
Arnaud
Business traveler
Jul 15, 2021
Liked: Cleanliness, staff & service, room comfort
Bien sauf la déco
Bon rapport qualité-prix, assez bien situé. Dommage que la déco soit de si mauvais goût. Franchement, si je voulais voir des graffitis partout, je n'irais pas dans un hôtel Ibis.
Arnaud
Stayed 2 nights in Jul 2021
Response from Le service commercial on Jul 20, 2021
Bonjour
Nous vous remercions pour votre commentaire et nous sommes désolé de votre appréciation au sujet de notre décoration moderne style street art .
8/10 Good
Melvin
Business traveler
Jun 8, 2021
Liked: Cleanliness, staff & service, room comfort
Melvin
Stayed 1 night in Jun 2021
Response from Le service commercial on Jun 14, 2021
Bonjour,
Merci de votre évaluation sur votre séjour, nous sommes ravis d'avoir pu bien vous accueillir et espérons vous revoir bientôt.
Cordialement,
6/10 Okay
Verified traveler
Traveled with group
Sep 17, 2019
Disliked: Amenities
Location & breakfast quite good, but in desperate need of a makeover. Minimal storage space for clothes in our room - overpriced for what's offered.
Verified traveler
Stayed 6 nights in Sep 2019
Response from commercial service on Sep 17, 2019
Hi ,
Thank you for your rating
Have a good day
6/10 Okay
Verified traveler
Sep 12, 2019
The whole place needs an upgrade old bath loo kept running
Verified traveler
Stayed 1 night in Sep 2019
Response from commercial service on Sep 16, 2019
Hi,
Thank you for your rating
6/10 Okay
Verified traveler
Jul 7, 2019
Liked: Staff & service
Staff was helpful when I had an issue with my glasses. The hotel was in a good location, but it was in obvious need of repair. Some refurbishing appeared to have been done in common areas.
Verified traveler
Stayed 3 nights in Jun 2019
Response from commercial service on Jul 11, 2019
Hello, thank you for your comment, customer satisfaction is our priority.
Wishing you a nice day
Commercial service
8/10 Good
Verified traveler
Traveled with family
Mar 1, 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast buffet ok
Walking distance to cathedral & gardens
TV - no English channels
Location-long walk to/from train & bus stations
Poor amenities-only one Free small water bottle
Slow elevator
Old bathroom tub & toilet
Telephone in the room not working
Small room
Verified traveler
Stayed 1 night in Feb 2019
Response from the commercial service on Apr 26, 2019
Hi,
Thank you for your rating,
cordially
4/10 Poor
Anthony
Feb 15, 2019
Disliked: Property conditions & facilities
I last stayed in this hotel in 2012. It is in long need of a refurb. Unless this happens, I'll not consider it for any future visits. That said the staff on reception were excellent. They deserve a better gig!
Anthony
Stayed 2 nights in Feb 2019
Response from Le service commercial on Feb 18, 2019
Hi Anthony,
Thank you for your comment,
The hotel will be renovated soon, and I hope to welcome you again after our work.
Our best regards
8/10 Good
Gareth wyn
Feb 4, 2019
Liked: Cleanliness, staff & service, room comfort
Gareth wyn
Stayed 3 nights in Jan 2019
Response from le service commercial on Feb 6, 2019
Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Veuillez agréer, Monsieur, nos salutations distinguées.
Response from le service commercial on Jan 17, 2019
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Clean and tidy and fairly close to the nearest metro station
Verified traveler
Stayed 2 nights in Nov 2018
Response from Le service commercial on Sep 8, 2022
Hello,We are delighted to announce that the hotel has been completely renovated and invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and Toulouse pink brick atlosphere.Looking forward to welcoming you soon.Regards,Sales departemnt.
Well situated, short walk from monuments of intéressant est
suzanne
Stayed 2 nights in Oct 2018
Response from Le service commercial on Sep 16, 2022
Hello Suzanne,We are delighted to announce that the hotel has benefited from a complete renovation, so we invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in a Street art atmosphere and Toulouse pink bricks. Looking forward to welcoming you soon . Sincerely, The sales department.
6/10 Okay
Verified traveler
Sep 28, 2018
Liked: Staff & service, room comfort
Saddened with Toulouse
Old hotel in need of an upgrade but staff are doing the best they can . Paid extra for breakfast but on arrival the hot food and pastries had run out. We were refunded thankfully. Left a bad taste in our mouth.
Verified traveler
Stayed 1 night in Sep 2018
Response from Le service commercial on Sep 8, 2022
Hello, We are delighted to announce that the hotel has been completely renovated, and invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and Toulouse pink bricks atmosphere.Looking forward to welcoming you soon.Regards,Sales departement.
Response from Le service commercial on Sep 8, 2022
Hello,We are delighted to announce that the hotel has been completely renovated and invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in its Street Art and Toulouse pink brick atmosphere. Looking forward to welcoming you soon,Regards,Sales department.
The hotel was nice and clean I stayed for 3 days and when I got to my room there was tea and coffee making facilities but no kettle to make it with when I asked for a kettle they said they didn’t have any spare but would move me to a room with kettle why not just bring me the kettle from that room in the end a very nice man brought me a brand new kettle on my last morning there
Derek
Stayed 3 nights in Sep 2018
Response from Le service commercial on Sep 16, 2022
Hello Derek,We are delighted to announce that the hotel has been completely renovated, we invite you to come and discover the new Ibis Styles Toulouse Canal du Midi, in its street art and Toulouse pink bricks atmosphere.Looking forward to seeing you again on your next visit to ToulouseRegards,Sales department.
A cheap but not very cheerful hotel. The building looks unloved and the rooms were dated and scruffy. There were stains from dust and the room had clearly not been decorated for a long time. The bathroom had black mould stains on sealant around the bath. There was warm running water and the tv was new although there were only French tv channels so not so helpful for international visitors. The bed linen seemed clean but the towels were small. The window opened fully and we were on the 6th floor, so I didn’t feel safe enough in opening it to get fresh air. I will look to stay elsewhere on any further visits to Toulouse
Neil
Stayed 2 nights in Sep 2018
Response from Le service commercial on Sep 8, 2022
Hello,We are delighted to announce that the hotel has been completely renovated and invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in its Street Art and Toulouse pink brick atmosphere. Looking forward to welcoming you soon,Regards,Sales department.
There's everything you need. The
King size bed was amazing.
Adriana
Stayed 1 night in Sep 2018
Response from Le service commercial on Sep 16, 2022
Hello Adriana,Thank you for your comment.We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in its street art and Toulouse pink bricks.Looking forward to seeing you again on your next visit to Toulouse.Regards,Sales department.
Nice little hotel. We were only here for one night. Had breakfast. 10 euro was a little steep for what we got.
Clean and comfortable.
Paul
Stayed 1 night in Sep 2018
Response from Le service commercial on Sep 23, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and see the new Ibis Styles Toulouse Canal du midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
Super clean, great value, great location. However it’s a somewhat featureless hotel and WiFi was poor.
Barry
Stayed 3 nights in Jul 2018
Response from Le service commercial on Sep 16, 2022
Hello Barry,Thank you for your comment.We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in its street art and Toulouse pink bricks atmosphere.Looking forward to see you again on your next visit in Toulouse.Regards,Sales department.
Good location great price no real problems. Will stay again.
David
Stayed 3 nights in Jun 2018
6/10 Okay
Anne
May 16, 2018
Liked: Cleanliness
Anne
Stayed 1 night in May 2018
Response from Le service commercial on Sep 26, 2022
Bonjour,Nous avons le plaisir de vous annoncer que l'hotel à été entièrement rénové.Nous vous invitons à venir découvrir le nouvel Ibis Styles Toulouse Canal du Midi dans une ambiance street art et briques roses toulousaines.Au plaisir de vous accueillir lors de votre prochaine visite à Toulouse.Cordialement,Le service commercial.
6/10 Okay
william
May 13, 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shay needs painting cleaning staff are rude. breakfast poor for €10.
william
Response from Le service commercial on Sep 8, 2022
Hello,We are delighted to announce that the hotel has been completely renovated and invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in its Street Art and Toulouse pink brick atmosphere. Looking forward to welcoming you soon,Regards,Sales department.
Nice hotel, comfortable, location is easy access to buses or metro, almost at the centre of Toulouse.
Have had a lovely time during our stay, definitely will recommend to family and friends.
Verified traveler
Stayed 5 nights in May 2018
Response from Sales department on Oct 20, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and Toulouse pink bricks atmosphere.Looking forwrad to see you on your next visit in Toulouse.Regards,Sales department.
You simply get what you pay for. You have everything you need and even a bit more like coffee, tea, water and biscuits in the room. The room itself could be a bit cleaner, but really nothing to worry about. Just a bit of dust on bathroom furniture. The shower is really good!
Nele
Stayed 2 nights in Apr 2018
8/10 Good
Emilian, London
Apr 16, 2018
Liked: Cleanliness, staff & service, room comfort
2 nights stay
Overall, good value for money.
The hotel is within walkable distance from the city centre and main tourist attractions.
The room and the bathroom were clean and spatious.
Staff were friendly and the location was great. Everything you could need and want.
sarah
Stayed 3 nights in Apr 2018
Response from Le service commercial on Oct 21, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
Dated décor sad 70's brown dull décor but over all fairly clean short of the bathroom black brown fungy in the tiles joints finished getting proper bleach stuff to give it a proper clean
Pierre
Stayed 4 nights in Mar 2018
Response from Le service commercial on Sep 22, 2022
Hello Pierre,We are delighted to announce that the hotel has been completely renovated.We invite to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
The staff are so helpful and pleasant. Rooms have adjustable heating that works !!! Brilliant showers ! Comfortable bed 🛏. Happy with my stay . Shame there is no bar . But good Irish Bar across the road .
Verified traveler
Stayed 4 nights in Mar 2018
Response from Le service commercial on Sep 19, 2022
Hello, We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you in your next visit in Toulouse.Regards,Sales department
Basic but it does what it says on the tin. Staff were very friendly and helpful. Also stayed there in 2017 and fully intend to use same hotel when next in Toulouse.
Fax Bluenose
Stayed 2 nights in Mar 2018
Response from Le service commercial on Sep 23, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
I really loved Toulouse and this hotel is really great for what i wanted. it's 15 min walk from the train station, right next to the canal, 1 min walk there's a great pub worth checking out, 5 min walk to Toulouse Cathedral. Staff speak good english and are pretty helpful. Room is huge and it's nice and warm. The only problem was the whole three days i was there, the wifi never worked. so be alarmed if your phone depends on wifis. Overall, was very happy with my stay. I'll come back to Toulouse soon and will for sure book here again.
Qiaoran
Response from Le service commercial on Sep 28, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and see the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Regards,Sales department.
Response from Le service commercial on Sep 28, 2022
Bonjour Arlette,Nous avons le plaisir de vous annoncer que l'hôtel a été entièrement rénové.Nous vous invitons à venir découvrir le nouvel Ibis Styles Toulouse Canal du Midi dans une ambiance street art et briques roses toulousaines.Au plaisir de vous accueillir lors de votre prochaine visite à Toulouse.Cordialement,Le service commercial.
The hotel was a good location, near the airport shuttle services (around 15min walk) and pretty close - walking distance to some of the sights. However they tell you that their wifi is bad but it’s HORRIBLE. There is no wifi. It was okay for me and my friend as we both from the UK so we have data for Europe, but I can see overseas tourists struggling with this unless they purchase a sim card for the country. They could’ve also had bigger pillows, you’d turn the side and have no pillow left, other than that, for a short trip it wasn’t bad.
Verified traveler
Stayed 2 nights in Jan 2018
Response from Le service commercial on Sep 23, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
8/10 Good
Rhino, UK
Jan 17, 2018
Liked: Staff & service
Good budget hotel near city centre.
We were a group of friends on a weekend break wanting to enjoy food and drink in Toulouse.
The hotel was a good base for us. We walked to everywhere we wanted to visit and there were bars open late nearby in the evening.
For our purposes this hotel ticked all the boxes.
Rhino
Stayed 1 night in Jan 2018
8/10 Good
Verified traveler
Jan 16, 2018
Liked: Cleanliness, staff & service
The hotel fulfilled all our requirements that we wanted for this stay.
It is the second time we've stooped at this hotel and would almost certainly stop there again if back in Toulouse
Verified traveler
Stayed 3 nights in Jan 2018
8/10 Good
Leslie
Nov 23, 2017
Liked: Cleanliness, staff & service, room comfort
Leslie
Stayed 1 night in Nov 2017
Response from Le service commercial on Sep 28, 2022
Hello,We are delighted to announce that the hotel has been completely renovated.We invite you to come and see the new Ibis Styles Toulouse Canal du MIdi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
6/10 Okay
jhcesi, Fla
Nov 12, 2017
Liked: Staff & service, room comfort
Location not good impression
The dining room staff were surly and food was not replenished so there was not much to choose from. The room was basic but adequate for the price, location and convenience.
jhcesi
Stayed 2 nights in Nov 2017
Response from Le service commercial on Sep 21, 2022
Hello, Thank you for your commentWe are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art styles and Toulouse pink bricks.Looking forward to see you on your next visit in Toulouse.
Very comfortable stay at the hotel. It was clean and the counter staff attending to our check in was very patient and caring.
The breakfast of €10 was worth the money: cold cuts, bacon, eggs, yogurts, breads, cheeses, coffee, tea & more yummy stuff.
Verified traveler
Stayed 1 night in Sep 2017
Response from Le service commercial on Sep 28, 2022
Hello, We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you on your next visit in Toulouse.Regards,Sales department.
8/10 Good
Verified traveler
Sep 27, 2017
Liked: Cleanliness, staff & service, room comfort
Good bank for yout buck.
Low animeties and no breakfast but you het a,cleen room with easy commuye to city center for a good price
The ugliest room I have ever slept in. 3 beds in a coridor like room. No decorations and no light in the room
FF
Stayed 1 night in Sep 2017
Response from Le service commercial on Sep 16, 2022
Hello FF,We are delighted to announce that the hotel has been completely renovated.We invite you to come and discover the new Ibis Styles Toulouse Canal du Midi in it's street art and toulouse pink bricks atmosphere.Looking forward to see you soon on your new visit in Toulouse.Cordialement,Le service commercial.