Ratings based on 139 Verified Reviews

4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cumbria

good location near town centre - 10 min walk

Posted May 6, 2017
Pros: friendly staff, room comfortable and clean
Cons: the breakfast was pricey
Location: location was near supermarkets for any supplies and near for buses, trains and the metro.
lots of places to eat nearby, from cheap and cheerful to really nice restaurants. Other cities and towns accessible by train, I particularly recommend a visit to Carcassonne medieval city, fabulous and only just over an hour by train. Also we went to Bordeaux which was just over 2 hours on train.
5 out of 5
Recommended
for Everyone
by A verified traveler from somerset uk

Posted Apr 12, 2017
Very friendly and helpful. Nothing too much trouble. Quiet location and convenient.
Comment from Hotel Management
May 15, 2017 by Mr DARDE, Hotel Management
Dear di, We are happy to know that you had an enjoyable stay and that you were pleased with the service of our staff members. We hope to see you soon. Best regards, Mr DARDE - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Central location. Friendly staff. Warm & comfy.

Posted Apr 5, 2017
Great overall experience. Our room did have a dusty odour, not sure if it was dust in the corner of the room or something else, but I'd highly recommend this hotel otherwise. We dealt with 2-3 members of staff and they went the extra mile for us.
Comment from Hotel Management
Apr 24, 2017 by Mr DARDE-Directeur, Hotel Management
Dear DB Thank you very much to have selected Privilege Hotel Mermoz for your stay in Toulouse. Do not hesitate to come at the reception during stay if you have any question or remark. We hope to see you among us again very soon, Best regards, Mr DARDE-Directeur
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel well situated in Toulouse

Posted Feb 27, 2017
Nice hotel nicely situated for sightseeing,walking. Close to Capitol, museums etc. Room cleaned everyday bed extremely comfy crisp fresh bed linen. Very quiet set back in courtyard. Staff very polite and extremely helpful and knowledgeable of the area.
Comment from Hotel Management
Apr 11, 2017 by Mr DARDE Henri, Hotel Management
Dear gest, Thank you very much for your kind comment about the Privilège hotel Mermoz and our staff members. We are glad that you had an enjoyable stay among us and we hope you will come back to visit us very soon to enjoy one more time our beautiful city. Best regards, Mr DARDE Henri -Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted Nov 15, 2016 on Orbitz
Pros: The fitness room had a variety of machines, towels, water bottles, and TV and radio.
Location: The hotel is centrally located and minutes away from nice restaurants and a central transit station with quick access to the airport and tourist sites
The room was extremely clean and spacious. The staff were friendly and available at all times.
Comment from Hotel Management
Dec 20, 2016 by Mr Henri DARDE - Hotel Director, Hotel Management
Dear Catherine, Thank you for taking the time to leave us such a positive comment regarding your stay with us. We are delighted to know that you enjoyed the hotel, and in particular the fitness room which was renovated recently as well as the location of the hotel. It is always a pleasure to welcome such kind guests. We look forward to welcoming you back very soon. Yours sincerely,
4 out of 5
by OI CHEE

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Unexpected comforts behind traditional facade

Posted May 8, 2016
Pros: decent sized room for a change. Helpful staff, copious breakfast
Cons: pillows are too bullet-like.
Location: Just too far from the station to walk with luggage, and rather far from centre of town. Metro and bus station at Jeanne d'Arc about 10 minutes walk.
Entry is by a courtyard staircase to first floor reception. Difficult with luggage but staff came to rescue. all modern comforts in chic decor.
3 out of 5
by Serwat

This traveler left a rating score only Posted May 1, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 24, 2016 on Hotels
Stayed in this hotel for 2 nights. Fair pricing for a clean and comfortable room. The stuff were friendly and fluent in English. The hotel is located a few minutes walk from the city center which was very convenient. I was totally satisfied with the room and would choose it again if I have a chance to visit Toulouse again.
4 out of 5
by ELIZABETH from British Columbia

Excellent value the heart of Toulouse

Posted Dec 7, 2015 on Hotels
Fantastic little hotel in the heart of downtown Toulouse. Very easy walk to the train station, shops, museums, and restaurants. The hotel was very quie t, our room was at the back of the hotel. The staff were very polite and welcoming and extremely helpful with directions and restaurant recommendations. Excellent value hotel.