Ratings based on 206 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ann E. from Spokane

great stay

Posted Jan 8, 2016 on Hotels
The bed was the star, absolutely amazing--loved the comfy pillows, mattress, and roominess. The staff was helpful, so glad they spoke English! The wake up call came at the exact time. We had a wonderful meal at the hotel restaurant as well. The shuttle driver was late and said very little to us. We were nervous about the time but he was unconcerned. He said the car was unlocked and to just go ahead and get in the car while he had to help some other people down the hall with their luggage. the car was, in fact locked and it was windy and rainy outside and we were not comfortable leaving our bags out there and yet taking our bags back into the hotel seemed silly, as we thought he would be right back. He didn't return right away. He gave the impression he didn't like his job much. Too bad he had to leave us with that impression....maybe he was just having a bad day, as we all do occasionally. Outside of that, our stay was excellent.
Comment from Hotel Management
Mar 12, 2016 by Olivier THOMAS, Hotel Management
Dear, Thank you for your feedback following your stay with us and are delighted to read your satisfaction. We offer our sincere apologies for the unusual attitude of our valet and know that is necessary has been done so that this situation does not happen again Regards Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near the airport

Posted Nov 26, 2015
Pros: Comfort level better than expected - secure free parking
Location: Airport
Arrived quite late into Toulouse - 8:30pm, so decided in advance to stay overnight near the airport. Took us a couple of aborted attempts to find the way in (security gates were closed making it not obvious where the actual entrance was) once inside we were pleasantly surprised- the room was clean and comfortable and we had an excellent meal in the small bar/restaurant. Good night's sleep in a comfortable bed too.
Comment from Hotel Management
Nov 27, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for taking the time to submit this comment. The Pullman Toulouse Airport has always highlighted the quality of its service and your comment rewards the work performed daily by all the hotel teams. Hope to see you soon in our hotel. Regards Olivier Thomas General manager
5 out of 5
by A verified traveler

Posted Nov 23, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by Olivier THOMAS, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour parmi nous. Au plaisir de vous revoir au Pullman Toulouse Airport. Cordialement Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bettendorf, IA

Quick access to Toulouse Airport

Posted Nov 21, 2015
Pros: Access to Airport, Restaurant was very, very good.
Location: Great access to airport and Airbus facility. About a 20 minute taxi to downtown for dinner and old square.
Great location for access to Airport. Very clean, excellent staff. Very good meal and beverage selection at the hotel restaurant. Only drawback is $40 Euro taxi to center of Toulouse for evening entertainment. Amazingly quite for proximity to airport. Would definitely stay here again.
Comment from Hotel Management
Nov 23, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for writing us regarding your stay with us. We enjoy reading your satisfaction that I convey to all our teams. Your compliments are our best reward. We welcome you with as much pleasure during your next stay. Yours sincerely Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with great beds

Posted Oct 22, 2015
Pros: Cleanliness and comfort of the rooms.
Cons: Better hot breakfast, what I had from the hot plate was tepid, and although it looked OK initially, it wasn't at all appetising. Cold choices OK.
Location: Best for an airport stopover, early flight out
Arrived late on a Sunday evening, glad to find welcoming desk staff and the room was well appointed. Best thing about it was the amazingly comfortable and snuggly bed!! Breakfast prices are very steep, as are drinks at the bar. A good place to stay close to the airport, but easy to rack up major expense on food and drink.
Comment from Hotel Management
Oct 23, 2015 by Olivier Thomas, Hotel Management
Dear, Thank you for leaving a comment regarding your stay at Pullman Toulouse Airport. We enjoy reading your satisfaction about our rooms, our staff and proximity to the airport . We have noted your comments on breakfast and know that is necessary has been done so that the dishes are served hot. Hope to see you soon Regards Olivier Thomas General Manager
4 out of 5
Recommended
for Couples
by James L.

Airport Hotel

Posted Oct 11, 2015 on Orbitz
Hotel was difficult to find--actually it is just off of the airport. Lighting in the room was poor. The in-house restaurant was a bit expensive for what you got.
4 out of 5
by Craig from Livermore

Great Hotel near the Airport

Posted Oct 4, 2015 on Hotels
Great hotel for an overnight before or after a long flight. The room is comfortable; the restaurant is small but the food is good and the prices are reasonable; the staff is always professional and helpful and their airport shuttle service is great.
Comment from Hotel Management
Dec 12, 2015 by Olivier THOMAS, Hotel Management
Dear Mr Craig, Thank you for taking the time to share your comments following your stay . We enjoy reading your satisfaction is crucial to us. I will certainly share your comments with our team . Hope to you again Best regards Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel near the airport. Shuttle service A+

Posted Sep 30, 2015
Pros: quiet, good shuttle service accommodating staff -
Cons: surprised at the condition of the rug for a 4**** hotel - it looked like javex had been spilled on it in several places no sink stopper
Location: close to the airport and to the tram station - easy to get into Toulouse
One concern: When I checked in, they took a 100 Euro imprint of my credit card, stating that it would not be posted against my charge card - only held in case of unsettled charges. The room was pre-paid and restaurant charges were paid upon check-out in cash. I have the receipt. Yet, when I checked my credit card statement, there was the 100 Euro charge - unnecessarily posted against the card. Do I have to contact them myself to have this charge reversed?
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel at Toulouse Airport

Posted Sep 29, 2015
Pros: Exceptionally comfortable bed. Large room. Helpful staff.
Cons: Nothing comes to mind
Location: Well placed for the airport. Good transport links to Toulouse city centre
One night before early morning departure. Hotel was selected through Expedia website.
Comment from Hotel Management
Oct 6, 2015 by Olivier Thomas, Hotel Management
Dear, We will certainly share your comments with the teams. Our best reward remains the recognition of our expertise and our know being. We hope your next visit will be as pleasant as the previous one. Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Convenient for airport

Posted Aug 18, 2015
Pros: Clean & modern, nice indoor pool
Location: Tram goes right near hotel.
Great price and very clean. Comfortable beds. Dinner at restaurant was very nice. Highly recommend.
Comment from Hotel Management
Aug 21, 2015 by Olivier Thomas, Hotel Management
Dear Laura Firstly we would like to thank you for sharing your experience at the Pullman Toulouse Airport. We are glad to receive positive feedback because your satisfaction is one of our priority, and so your comments are very important for us. We hope we will welcome you soon on your next stay in Toulouse. Yours Sincerely M. Olivier Thomas General manager