Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Couples
by James L.

Airport Hotel

Posted Oct 11, 2015 on Orbitz
Hotel was difficult to find--actually it is just off of the airport. Lighting in the room was poor. The in-house restaurant was a bit expensive for what you got.
4 out of 5
Recommended
for Couples
by Craig from Livermore

Great Hotel near the Airport

Posted Oct 4, 2015 on Hotels
Great hotel for an overnight before or after a long flight. The room is comfortable; the restaurant is small but the food is good and the prices are reasonable; the staff is always professional and helpful and their airport shuttle service is great.
Comment from Hotel Management
Dec 12, 2015 by Olivier THOMAS, Hotel Management
Dear Mr Craig, Thank you for taking the time to share your comments following your stay . We enjoy reading your satisfaction is crucial to us. I will certainly share your comments with our team . Hope to you again Best regards Olivier Thomas General Manager
4 out of 5
Recommended
for Personal Event
by YUMIKO from 東京

素敵ホテル

Posted Oct 4, 2015 on Hotels
22時着のフライトだったため空港近くに「とりあえず1泊」目的の素泊まりでしたが、とても居心地が良かったです。 バスタブ付きでお湯の出も申し分なく、スリッパや電気ポットもあり、ミニバーの水2本(FREEでした!)を湧かしてお茶を飲むことができ、寛げました。 夜はタクシーを使いましたが翌朝チェックアウト後は空港まで送ってもらえた(FREE)のと、スーツケースをチェックアウト後1日預かってもらえたのも良かったです。
Comment from Hotel Management
Dec 12, 2015 by Olivier THOMAS, Hotel Management
Dear sir, Thank you for taking the time to share your experience following your stay . We will share your constructive comments with all our teams. Looking forward to see you again. Best regards Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel near the airport. Shuttle service A+

Posted Sep 30, 2015
Pros: quiet, good shuttle service accommodating staff -
Cons: surprised at the condition of the rug for a 4**** hotel - it looked like javex had been spilled on it in several places no sink stopper
Location: close to the airport and to the tram station - easy to get into Toulouse
One concern: When I checked in, they took a 100 Euro imprint of my credit card, stating that it would not be posted against my charge card - only held in case of unsettled charges. The room was pre-paid and restaurant charges were paid upon check-out in cash. I have the receipt. Yet, when I checked my credit card statement, there was the 100 Euro charge - unnecessarily posted against the card. Do I have to contact them myself to have this charge reversed?
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel at Toulouse Airport

Posted Sep 29, 2015
Pros: Exceptionally comfortable bed. Large room. Helpful staff.
Cons: Nothing comes to mind
Location: Well placed for the airport. Good transport links to Toulouse city centre
One night before early morning departure. Hotel was selected through Expedia website.
Comment from Hotel Management
Oct 6, 2015 by Olivier Thomas, Hotel Management
Dear, We will certainly share your comments with the teams. Our best reward remains the recognition of our expertise and our know being. We hope your next visit will be as pleasant as the previous one. Olivier Thomas General Manager
5 out of 5
Recommended
for Couples
by LUIS FELIPE from Guadalajara, México

Posted Sep 7, 2015 on Hotels
Todo perfecto, excepto el aire acondicionado; ni programándolo a la temperatura mínima fue posible refrescar la habitación.
Comment from Hotel Management
Nov 21, 2015 by Olivier THOMAS, Hotel Management
Estimado Luis Felipe, Ante todo le agradecemos por su comentario referente a su estancia en nuestro hotel Pullman toulouse Airport. Siempre es un placer recibir comentarios positivos, y ademas servira de motivacion para nuestro equipo que trabaja duro cada dia para ofrecerle un servicio de calidad. Referente al aire acondicionado puede estar seguro que hemos tomado nota y hemos avisado al servicio tecnico. Esperamos recibirlo pronto en su proximo viaje en Toulouse. Atentamente, Sr Olivier Thomas Director general
5 out of 5
Recommended
for Everyone
by A verified traveler from Franken

Zentral in Flughafennähe

Posted Sep 2, 2015
Pros: Zimmer und Poolbereich.
Cons: nein
Location: direkt in nähe Flughafen, trotzdem recht ruhig.
Waren nur eine Nacht da - Spätanreise. Hat super funktioniert nach 8 min. zu Fuß waren wir dort vom FLughafen aus. Morgens ab 7 Uhr konnte man den sehr geplegten Poolbereich mit kleiner Sauna nutzen. Das hat gut getan, bevor wir unsere Reise fortsetzten.
Comment from Hotel Management
Sep 4, 2015 by Mr. Olivier Thomas, Hotel Management
Dear Franklen, We would like to thank you for your positive feedback. We are glad to read that our services met your expectations because your satisfaction is our main priority. We hope to welcome you soon on your next stay in Toulouse. Yours Sincerely, Mr. Olivier Thomas General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Convenient for airport

Posted Aug 18, 2015
Pros: Clean & modern, nice indoor pool
Location: Tram goes right near hotel.
Great price and very clean. Comfortable beds. Dinner at restaurant was very nice. Highly recommend.
Comment from Hotel Management
Aug 21, 2015 by Olivier Thomas, Hotel Management
Dear Laura Firstly we would like to thank you for sharing your experience at the Pullman Toulouse Airport. We are glad to receive positive feedback because your satisfaction is one of our priority, and so your comments are very important for us. We hope we will welcome you soon on your next stay in Toulouse. Yours Sincerely M. Olivier Thomas General manager
5 out of 5
Recommended
for Families
by MARIE from Nice

Bien

Posted Aug 6, 2015 on Hotels
Petit problème car la télé ne marchait pas. Sinon bien.
Comment from Hotel Management
Oct 10, 2015 by Olivier THOMAS, Hotel Management
Marie, Nous vous remercions d'avoir pris le temps de nous faire partager votre expérience suite à votre séjour au Pullman Toulouse Airtport. Concernant l'incident de la télévision évoqué, sachez que tout a été mis en oeuvre afin que cela ne se reproduise pas auprès du service technique. C’est avec grand plaisir que nous recevons vos compliments car votre satisfaction est notre plus belle récompense, pour toute l'équipe qui travaille jour après jour pour vous offrir un service de qualité. Dans l'attente et le plaisir de vous recevoir à nouveau, veuillez recevoir, Madame, nos salutations les plus sincères. Mr. Thomas Olivier Directeur Général
Comment from Hotel Management
Oct 10, 2015 by Olivier THOMAS, Hotel Management
Madame bonjour, Tout d'abord nous vous remercions d'avoir pris le temps de nous faire part de votre expérience suite à votre séjour à l'hôtel Pullman Toulouse Airport. Concernant l'incident évoqué avec la télévision, soyez assurée que tout a été mis en œuvre pour que cet incident ne se reproduise pas. Votre satisfaction est la plus belle récompense pour notre équipe qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Toulouse. Recevez nos salutations les plus sincères. Mr. Thomas Olivier Directeur général
5 out of 5
Recommended
for Business Travelers
by Eric from Salt Lake City

Great Hotel

Posted Jul 31, 2015 on Hotels
Great hotel with excellent service and restaurant. Well-located to walk to the airport or take the metro. Very good value.
Comment from Hotel Management
Oct 3, 2015 by Olivier THOMAS, Hotel Management
Dear Eric, First of all thank you for your comments about your stay at Pullman Toulouse Airport. We are glad to read that you appreciate the "excellent service" because the satisfaction of clients is one of our main priority. Waiting for welcoming you again for your next stay. Mr. Olivier Thomas General Manager
Comment from Hotel Management
Oct 3, 2015 by Olivier THOMAS, Hotel Management
Dear Eric, First of all thank you for taking the time to let us a comment about your stay at Pullman Toulouse Airport. It is a real pleasure to read the satisfaction of our clients on this feedback. It is one of our main important priority and also an encouragment. Waiting for welcoming you for your next stay. Mr. Olivier Thomas General Manager