Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Nice pool, sauna and good location (airport)

Posted Aug 2, 2016
Staff friendly although do not expect bellboy to greet you at entrance and bring luggage up. As such, although clean rooms (take superior or up as I heard standard rooms are so so and auper small). Poor air circulation i room (even if a/c atcoldest temp, if hot outside, some section of room will still be somewhat warm). great pool, sauna, gym... very clean (although no new items when room is cleaned.. such as new soaps orkleenex when empty. Not badbut not a 4star. Stillgood for one nigth when flight next day.
5 out of 5
by A verified traveler from London

Friendly staff, good facilities, comfortable rooms

Posted Jul 25, 2016
Pros: Overall feel, decent quality and overall the staff
Cons: Free airport shuttle only starts at 0630, so if you have a very early flight and are not returning a hire car, you'll need a taxi
For the price and given it is an airport hotel we didn't expect very much at all - just needed somewhere convenient for an early flight out of the airport. Maybe not 4 Seasons, but if Hyatt were doing an 'airport hotel' range - this is what you might expect in terms of look, feel and quality (but at about 1/3 of the price). We were very pleasantly surprised - the staff were friendly, attentive and very amenable. The food was good, the beds were comfortable, the rooms were a good size, the bathroom was clean with a good walk in shower. Pool, gym, restaurant, nice outdoor area, plane noise not intrusive and appears to have decent conference facilities - we will not think of booking anywhere else next time we are down that way.
Comment from Hotel Management
Jul 26, 2016 by Olivier Thomas, Hotel Management
Dear , Thank you for taking the time to write regarding your stay with us. We are delighted to read your satisfaction following the discovery of our hotel and look forward to welcoming you next time. Best regards Olivier Thomas General Manager
4 out of 5
by A verified traveler from ottawa, ontario

Very comfortable airport hotel

Posted May 4, 2016
Pros: Comfort of the bed and the good restaurant
Cons: The closed gates at the entrance are unattractive and require a stop.
Staff is organized and pleasant. The hotel provides a good and dependable shuttle to/fro the airport.
Comment from Hotel Management
May 9, 2016 by Olivier Thomas, Hotel Management
Dear , We thank you for having taken time to write us further to your stay. We are delighted to read your comment and hope to have the pleasure to receive you soon. Olivier Thomas General Manager
5 out of 5
by philippe

Posted Mar 7, 2016 on Hotels
parfait seul bémol le bruit des avions.
Comment from Hotel Management
May 14, 2016 by Olivier THOMAS, Hotel Management
Cher Client, Nous avons plaisir à lire votre satisfaction à travers votre notation sur notre hôtel . Au plaisir de vous recevoir prochainement Olivier Thomas General Manager
5 out of 5
by Julien

Posted Mar 6, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Olivier THOMAS, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous noter suite à votre séjour. Au plaisir de vous accueillir prochainement Olivier Thomas General Manager
5 out of 5
by A verified traveler

Posted Jan 13, 2016
Très bon accueil bel hôtel confortable rien à dire de négatif
Comment from Hotel Management
Jan 14, 2016 by Olivier Thomas, Hotel Management
Cher client, Un grand merci pour votre commentaire si positif suite à votre séjour. Au plaisir de vous accueillir prochainement Cordialement Olivier Thomas General Manager
4 out of 5
by Ann E. from Spokane

great stay

Posted Jan 8, 2016 on Hotels
The bed was the star, absolutely amazing--loved the comfy pillows, mattress, and roominess. The staff was helpful, so glad they spoke English! The wake up call came at the exact time. We had a wonderful meal at the hotel restaurant as well. The shuttle driver was late and said very little to us. We were nervous about the time but he was unconcerned. He said the car was unlocked and to just go ahead and get in the car while he had to help some other people down the hall with their luggage. the car was, in fact locked and it was windy and rainy outside and we were not comfortable leaving our bags out there and yet taking our bags back into the hotel seemed silly, as we thought he would be right back. He didn't return right away. He gave the impression he didn't like his job much. Too bad he had to leave us with that impression....maybe he was just having a bad day, as we all do occasionally. Outside of that, our stay was excellent.
Comment from Hotel Management
Mar 12, 2016 by Olivier THOMAS, Hotel Management
Dear, Thank you for your feedback following your stay with us and are delighted to read your satisfaction. We offer our sincere apologies for the unusual attitude of our valet and know that is necessary has been done so that this situation does not happen again Regards Olivier Thomas General Manager
5 out of 5
by A verified traveler

Very nice hotel near the airport

Posted Nov 26, 2015
Pros: Comfort level better than expected - secure free parking
Location: Airport
Arrived quite late into Toulouse - 8:30pm, so decided in advance to stay overnight near the airport. Took us a couple of aborted attempts to find the way in (security gates were closed making it not obvious where the actual entrance was) once inside we were pleasantly surprised- the room was clean and comfortable and we had an excellent meal in the small bar/restaurant. Good night's sleep in a comfortable bed too.
Comment from Hotel Management
Nov 27, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for taking the time to submit this comment. The Pullman Toulouse Airport has always highlighted the quality of its service and your comment rewards the work performed daily by all the hotel teams. Hope to see you soon in our hotel. Regards Olivier Thomas General manager
5 out of 5
by A verified traveler

Posted Nov 23, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by Olivier THOMAS, Hotel Management
Cher client, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour parmi nous. Au plaisir de vous revoir au Pullman Toulouse Airport. Cordialement Olivier Thomas General Manager
5 out of 5
by A verified traveler from Bettendorf, IA

Quick access to Toulouse Airport

Posted Nov 21, 2015
Pros: Access to Airport, Restaurant was very, very good.
Location: Great access to airport and Airbus facility. About a 20 minute taxi to downtown for dinner and old square.
Great location for access to Airport. Very clean, excellent staff. Very good meal and beverage selection at the hotel restaurant. Only drawback is $40 Euro taxi to center of Toulouse for evening entertainment. Amazingly quite for proximity to airport. Would definitely stay here again.
Comment from Hotel Management
Nov 23, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for writing us regarding your stay with us. We enjoy reading your satisfaction that I convey to all our teams. Your compliments are our best reward. We welcome you with as much pleasure during your next stay. Yours sincerely Olivier Thomas General Manager