Ratings based on 56 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Clinton MS

Convenient to airport, not much else.

Posted Oct 9, 2016
Pros: This hotel is convenient to the Toulouse airport. The room is decent. You can walk to the metro in about 15 minutes.
Location: The location is awful. It is in the middle of a wasteland of highway exchanges, office complexes and apartment blocks.
This hotel is convenient to the Toulouse airport. The room is decent. You can walk to the metro in about 15 minutes which takes you into Toulouse. Otherwise there is not much to recommend this hotel. The location is awful. It is in the middle of a wasteland of highway exchanges, office complexes and apartment blocks. You will starve before you find a place to eat. The ad for this hotel shows the Canal du Midi and gives the impression it is nearby. No way. There is nothing worthwhile nearby.
Comment from Hotel Management
Oct 13, 2016 by OLIVIER THOMAS, Hotel Management
Dear , Thank you for taking the time to write regarding your stay at Pullman Toulouse Airport. We are sorry that our hotel was not up to your expectations but in fact our hotel is an airport hotel and it's necessary to take a locomotion moyer to get downtown. Best regards Olivier Thomas General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice pool, sauna and good location (airport)

Posted Aug 2, 2016
Staff friendly although do not expect bellboy to greet you at entrance and bring luggage up. As such, although clean rooms (take superior or up as I heard standard rooms are so so and auper small). Poor air circulation i room (even if a/c atcoldest temp, if hot outside, some section of room will still be somewhat warm). great pool, sauna, gym... very clean (although no new items when room is cleaned.. such as new soaps orkleenex when empty. Not badbut not a 4star. Stillgood for one nigth when flight next day.
Comment from Hotel Management
Sep 9, 2016 by Olivier Thomas, Hotel Management
Dear, Thank you for taking the time to write regarding your stay with us. We apologize for the lack of courtesy towards you when you arrive. We have taken note of your comments and however look forward to welcoming you soon. Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Friendly staff, good facilities, comfortable rooms

Posted Jul 25, 2016
Pros: Overall feel, decent quality and overall the staff
Cons: Free airport shuttle only starts at 0630, so if you have a very early flight and are not returning a hire car, you'll need a taxi
For the price and given it is an airport hotel we didn't expect very much at all - just needed somewhere convenient for an early flight out of the airport. Maybe not 4 Seasons, but if Hyatt were doing an 'airport hotel' range - this is what you might expect in terms of look, feel and quality (but at about 1/3 of the price). We were very pleasantly surprised - the staff were friendly, attentive and very amenable. The food was good, the beds were comfortable, the rooms were a good size, the bathroom was clean with a good walk in shower. Pool, gym, restaurant, nice outdoor area, plane noise not intrusive and appears to have decent conference facilities - we will not think of booking anywhere else next time we are down that way.
Comment from Hotel Management
Jul 26, 2016 by Olivier Thomas, Hotel Management
Dear , Thank you for taking the time to write regarding your stay with us. We are delighted to read your satisfaction following the discovery of our hotel and look forward to welcoming you next time. Best regards Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, ontario

Very comfortable airport hotel

Posted May 4, 2016
Pros: Comfort of the bed and the good restaurant
Cons: The closed gates at the entrance are unattractive and require a stop.
Staff is organized and pleasant. The hotel provides a good and dependable shuttle to/fro the airport.
Comment from Hotel Management
May 9, 2016 by Olivier Thomas, Hotel Management
Dear , We thank you for having taken time to write us further to your stay. We are delighted to read your comment and hope to have the pleasure to receive you soon. Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near the airport

Posted Nov 26, 2015
Pros: Comfort level better than expected - secure free parking
Location: Airport
Arrived quite late into Toulouse - 8:30pm, so decided in advance to stay overnight near the airport. Took us a couple of aborted attempts to find the way in (security gates were closed making it not obvious where the actual entrance was) once inside we were pleasantly surprised- the room was clean and comfortable and we had an excellent meal in the small bar/restaurant. Good night's sleep in a comfortable bed too.
Comment from Hotel Management
Nov 27, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for taking the time to submit this comment. The Pullman Toulouse Airport has always highlighted the quality of its service and your comment rewards the work performed daily by all the hotel teams. Hope to see you soon in our hotel. Regards Olivier Thomas General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bettendorf, IA

Quick access to Toulouse Airport

Posted Nov 21, 2015
Pros: Access to Airport, Restaurant was very, very good.
Location: Great access to airport and Airbus facility. About a 20 minute taxi to downtown for dinner and old square.
Great location for access to Airport. Very clean, excellent staff. Very good meal and beverage selection at the hotel restaurant. Only drawback is $40 Euro taxi to center of Toulouse for evening entertainment. Amazingly quite for proximity to airport. Would definitely stay here again.
Comment from Hotel Management
Nov 23, 2015 by Olivier Thomas, Hotel Management
Dear Customer, Thank you for writing us regarding your stay with us. We enjoy reading your satisfaction that I convey to all our teams. Your compliments are our best reward. We welcome you with as much pleasure during your next stay. Yours sincerely Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel with great beds

Posted Oct 22, 2015
Pros: Cleanliness and comfort of the rooms.
Cons: Better hot breakfast, what I had from the hot plate was tepid, and although it looked OK initially, it wasn't at all appetising. Cold choices OK.
Location: Best for an airport stopover, early flight out
Arrived late on a Sunday evening, glad to find welcoming desk staff and the room was well appointed. Best thing about it was the amazingly comfortable and snuggly bed!! Breakfast prices are very steep, as are drinks at the bar. A good place to stay close to the airport, but easy to rack up major expense on food and drink.
Comment from Hotel Management
Oct 23, 2015 by Olivier Thomas, Hotel Management
Dear, Thank you for leaving a comment regarding your stay at Pullman Toulouse Airport. We enjoy reading your satisfaction about our rooms, our staff and proximity to the airport . We have noted your comments on breakfast and know that is necessary has been done so that the dishes are served hot. Hope to see you soon Regards Olivier Thomas General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel near the airport. Shuttle service A+

Posted Sep 30, 2015
Pros: quiet, good shuttle service accommodating staff -
Cons: surprised at the condition of the rug for a 4**** hotel - it looked like javex had been spilled on it in several places no sink stopper
Location: close to the airport and to the tram station - easy to get into Toulouse
One concern: When I checked in, they took a 100 Euro imprint of my credit card, stating that it would not be posted against my charge card - only held in case of unsettled charges. The room was pre-paid and restaurant charges were paid upon check-out in cash. I have the receipt. Yet, when I checked my credit card statement, there was the 100 Euro charge - unnecessarily posted against the card. Do I have to contact them myself to have this charge reversed?
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel at Toulouse Airport

Posted Sep 29, 2015
Pros: Exceptionally comfortable bed. Large room. Helpful staff.
Cons: Nothing comes to mind
Location: Well placed for the airport. Good transport links to Toulouse city centre
One night before early morning departure. Hotel was selected through Expedia website.
Comment from Hotel Management
Oct 6, 2015 by Olivier Thomas, Hotel Management
Dear, We will certainly share your comments with the teams. Our best reward remains the recognition of our expertise and our know being. We hope your next visit will be as pleasant as the previous one. Olivier Thomas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Convenient for airport

Posted Aug 18, 2015
Pros: Clean & modern, nice indoor pool
Location: Tram goes right near hotel.
Great price and very clean. Comfortable beds. Dinner at restaurant was very nice. Highly recommend.
Comment from Hotel Management
Aug 21, 2015 by Olivier Thomas, Hotel Management
Dear Laura Firstly we would like to thank you for sharing your experience at the Pullman Toulouse Airport. We are glad to receive positive feedback because your satisfaction is one of our priority, and so your comments are very important for us. We hope we will welcome you soon on your next stay in Toulouse. Yours Sincerely M. Olivier Thomas General manager