Nice hotel, but could and should be much better.
Posted Aug 22, 2013
Really nice looking hotel with great water park. However badly let down by poor maintenance, poor housekeeping and poor management.
Not enough towels outside. Towel's not left in room. Toilet roll not left in room. Bars run out of some drinks, even though available at other bars (why not just get them for the guests rather than make each guest walk to other bar). Sports equipment not available to play sports (tennis, table tennis).
This hotel should be fantastic, but unless someone gets a grip of the basics, they're going to struggle.