I expect something standard...
Posted Sep 4, 2016
I booked the hotel because of my trail run nearby. I do not expect much, but..
Despite the hotel and my room was non-smoking, it was just like a party finished. It smells badly, rather small window (to the expressway) make it survivable after like an hour or so. Hotel was full, staff was friendly, but explain that there is nothing they can do,..
During the hot days, no way to sleep.. Hotel has no air-conditioning, from a small window there is a sort corridor to the room, one can get a very little fresh air. Through the fully opened window one can get a noise from the expressway, but hardly any fresh air..:(
Staff was friendly, but it was a terrible stay..
Comment from Hotel Management
Sep 7, 2016 by SYLVIE RECPTIONNISTE, Hotel Management
Sir / Madam, We have noted your comments about Balladins Albertville Tournon hotel that caught our attention. We ask you first of all please accept our apologies for the inconvenience you experienced during your stay . Customer feedback is a source of constant improvement, we appreciate you took the trouble to send us your comments and that allow us to ensure the quality of all the products we sell and possibly bring the necessary improvements . Good reception Regards Management