Ratings based on 391 Verified Reviews

3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to all. Very dated weak ac.

Posted Jul 22, 2017
Very blah hotel staff not eager to point out highlights of area. Got more help from tourist bureau
Comment from Hotel Management
Aug 21, 2017 by Mohammad, Hotel Management
Dear client, thank you for your comment that we take it in account, Be sure that your note has been raised to the direction. We will do our best to satisfy our customers. We hope to see you again in our hotel, Cordially, Mohammad
3 out of 5
by A verified traveler

convenient location

Posted Jul 16, 2017 on Hotels
happy with our two nights. right close to the train station and a supermarket. receptionist was very nice and booked us the tour for next day. easy walk to the old town. the carpet of corridor is very old but the room is ok with the price paid. we would stay here again.
Comment from Hotel Management
Jul 23, 2017
Dear Guest, Thank you for your comment, we are so happy to see that the location and the services of our establishment were convenient for you. Le grand Hotel de Tours is well placed next to the train station, the cathedral and old historical areas. Our staff is waitting to welcome you again in our city. Cordially, Mohammad
3 out of 5
by Melissa

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Cher client, Merci d'avoir pris le temps de nous laisser un commentaire. Nous vous remercions pour l'évaluation et la note que vous nous avez accordée. Notre équipe sera heureuse de vous voir à nouveau au sien de notre hôtel. Cordialement, Mohammad
5 out of 5
Recommended
for Everyone
by A verified traveler from NI

Great Hotel close to train and tram stop

Posted Jun 6, 2017
Pros: Everything about this hotel is good which is why we stay in it generally twice a year.
Cons: nothing
Location: Tours has a great tram system taking you from one end of the City to the other. Two of Frances large rivers flow through Tours, the Loire and the Cher
We have stayed in the Grand Hotel about 10 times now and would highly recommend it. The staff are always very friendly and accommodating and this trip we were upgraded to a much larger room than we had booked. The hotel is beside the Gare SNCF and a tram stop but is only a few minutes walk from the main shopping area and the old town of Tours. The bathrooms in the hotel have recently had an update and the beds are very comfortable. Also the air-conditioning is superb. The breakfast is good with a great variety including hot food which is sometimes missing in French hotels.
Comment from Hotel Management
Jul 2, 2017 by Mohammad, Hotel Management
Dear Guest, Thank you for your comment, we are so happy to see that the location of our establishment were convenient for you. Le grand Hotel de Tours is well placed next to the train station, the cathedral and old historical areas. We highly appreciate your words about our staff and our breakfast. It will be a pleasure to welcome you again in our Hotel. Cordially, Mohammad
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Cons: Banging of doors about 6am each morning
Good central location, lots of restaurants close by and very close to train station. Hotel a little faded from former glory. Clean and comfortable, but woken each morning by banging doors at 6am.
3 out of 5
by A verified traveler

Good potential but lots if improvement needed

Posted Feb 21, 2017 on Hotels
Good check in with upgrade on room. Unfortunately, some issues downside the stay. Toilets really too small, no shower protection with water splashing everywhere, Wi-Fi didn't work properly and disconnects several times, queen bed is in fact 2 singles with 2 mattresses with different firmness. Squeaky floor. But breakfast was good and diverse.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels
4 out of 5
by Emma

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
4 out of 5
by Sean from Belfast, Northern Ireland

Nice hotel, very helpful staff.

Posted Aug 30, 2016 on Hotels
Nice hotel, very helpful staff. Our daughter is attending the local university so the location of the hotel was superb for catching buses to and from her halls of residence. And airport taxis were really easy to get. Will definitely stay there again.
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Dear Sir, Thank you for taking the time to comment on your stay at the Grand Hotel de Tours. I'm glad you enjoyed your stay with us while visiting your daughter here in Tours. We look forward to seeing you again the next time you come to visit! Sincerely, Benjamin
4 out of 5
by Chris

This traveler left a rating score only Posted Aug 28, 2016 on Hotels