I stayed here just for one night and enjoyed my stay. When I arrived at Civic Guest House, there was no one on reception but a couple of minutes later someone arrived to check me in. The guy was really nice but seemed a little confused about what he was doing which also then confused me and took a little longer than I hoped. I then got a quick tour around the place which was useful and I liked as you don't always get this.
The room itself was clean and modern. Although as I booked late I ended up with a top bunk which I didn't think looked very safe as it had no railing whatsoever and I didn't have another option. The bathroom in our room was very clean but I didn't like that it didn't have a lock on so I felt conscious that someone would move it.
In the room there was a fridge which was a bonus and also lockers for your valuables which was great.
As it was a short stay I didn't use many of the other facilities but overall it looked welcoming and the people were friendly.
If I was to stay in Townsville again, I would definitely stay here. If you are a backpacker or just need a couple of nights accommodation I would recommend this to others. It is quite basic but has everything you need for a short stay.