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Overview of Madison Plaza Townsville

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Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi
Desk, iron/ironing board, cribs/infant beds, free WiFi

Madison Plaza Townsville

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing

Explore the area

    Popular LocationCatholic Diocese of Townsville5 min walk
    Popular LocationPerc Tucker Regional Gallery6 min walk
    Popular LocationMaritime Museum of Townsville11 min walk
    AirportTownsville, QLD (TSV)7 min drive

Choose dates to view prices

  • Executive Twin Room

    Photos of Executive Twin Room

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details

  • Business Room (Shower over Bath)

    Photos of Business Room (Shower over Bath)

    4.5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Executive Family Suite

    Photos of Executive Family Suite

    4.5/5 guest room rating

    Room amenities

    • 602 sq ft
    • Sleeps 5
    • 1 Queen Bed and 2 Twin Beds
    More details

  • Executive Studio Suite, 1 King Bed

    Photos of Executive Studio Suite, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Queen Room

    Photos of Executive Queen Room

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Townsville

Located in Townsville, Madison Plaza Townsville is connected to a shopping center. Catholic Diocese of Townsville and Mount Stuart are notable landmarks, and the area's natural beauty can be seen at Castle Hill and Queens Gardens. Looking to enjoy an event or a game while in town? See what's going on at Townsville Entertainment & Convention Centre. Guests appreciate the hotel's central location.
Visit our Townsville travel guide
View in a map
Map
Popular Location

What's nearby

  • Catholic Diocese of Townsville - 5 min walk
  • Perc Tucker Regional Gallery - 6 min walk
  • Museum of Tropical Queensland - 11 min walk
  • Maritime Museum of Townsville - 11 min walk
  • Cultural Centre Townsville - 12 min walk

Getting around

  • Townsville Station - 2 min drive
  • AirportTownsville, QLD (TSV) - 7 min drive

Restaurants

  • Two Brothers Cafe — 3 min walk
  • A Touch of Salt — 4 min walk
  • Coffee Dominion — 4 min walk
  • MJ & Co Espresso Bar — 4 min walk
  • The Balcony Restaurant — 5 min walk
View in a map

About this property

Madison Plaza Townsville

4-star central Townsville hotel connected to a shopping center
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a vending machine. All 93 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and LCD TVs with DVD players. Guests will also find free tea bags/instant coffee, ironing boards, and desks. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. This Townsville hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Offsite parking available (AUD 15 per night)

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

See similar properties

Townsville
Townsville
Guest rating 3.5+
Guest rating 3.5+
Air conditioned
Air conditioned
4 star
4 star
Family friendly
Family friendly
Washer and dryer
Washer and dryer
Hotel
Hotel

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

Can I cancel my reservation for free at Madison Plaza Townsville and receive a full refund?
Yes, Madison Plaza Townsville offers free cancellation on select room rates, because flexibility matters! Please refer to Madison Plaza Townsville cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Madison Plaza Townsville?
As of Feb 28, 2021, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on Mar 12, 2021 start from $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Madison Plaza Townsville pet-friendly?
No, pets are not allowed at this property.
How much is parking at Madison Plaza Townsville?
Limited spots are available.
What time is check-in at Madison Plaza Townsville?
Check-in is from 2:00 PM - 9:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Madison Plaza Townsville?
Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Madison Plaza Townsville located?
Located in the heart of Townsville, this hotel is within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Townsville Entertainment & Convention Centre and Queens Gardens are also within 1 mi (2 km). Townsville Station is 22 minutes by foot.
3.8
Good
Rating 5 - Excellent. 288 out of 973 reviews
5 - Excellent 30%
Rating 4 - Good. 411 out of 973 reviews
4 - Good 42%
Rating 3 - Okay. 145 out of 973 reviews
3 - Okay 15%
Rating 2 - Poor. 84 out of 973 reviews
2 - Poor 9%
Rating 1 - Terrible. 45 out of 973 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities
Write a review

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The place was not clean, lifts were not working, cutlery and crockery was dirty. Street noise issues. The mattress should of been retired 10 years ago. Strong smell of mould and mildew in rooms and i was charged a 5 star hotel premium due to the football being on in Townsville. Very very disappointing venue and not recommended at all.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, well serviced, and comfortable. It is also in a great location close to shopping, restaurants and cafes.
Stayed 1 night in Feb 2021

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
It was in a good location to the centre of town but parking was in away from the motel in the Madison dedicated carpark.
Stayed 1 night in Feb 2021

3/5 Okay

Traveled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The online photos were not a good representation of the state of the rooms. The rooms are old and need updating. Bit disappointing.
Stayed 1 night in Jan 2021

3/5 Okay

Happy face iconLiked: Staff & service
Dated, showing its age, lift broke down during stay. Needs a refuebiah. Staff were good.
Stayed 1 night in Jan 2021

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